Employment Status:
Regular
Time Type:
Full time
BUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
Manager, HR Technology, Analytics & AI
The Opportunity
We are looking for a forward-thinking Manager, HR Technology, Analytics & AI to help shape the next evolution of CSA Group’s HR technology landscape. Reporting to the Director, HRIS, the Manager leads CSA Group’s HR reporting, analytics and AI agenda, while working closely with the Director, HRIS to manage and continually optimize Workday HCM and the broader HR technology ecosystem. This role combines deep Workday expertise with practical AI, automation and analytics experience to deliver secure, compliant and user-centred solutions that improve employee experience, decision-making and operational efficiency.
As a people leader, the Manager builds a high-performing analytics and AI capability and helps grow Workday, AI, automation and analytics skills across the HRIS team. Partnering with HR leaders, Technology, Legal, Finance, Payroll and business stakeholders, the Manager translates priorities into a practical HR technology and AI roadmap, leads initiatives from design through adoption, and establishes the governance and controls needed to scale AI-enabled HR services responsibly.
This is a hands-on leadership opportunity for someone who can move confidently between Workday configuration and solution design, data and analytics, emerging AI capabilities, team leadership and business strategy. The Manager supports the Director, HRIS in setting HR technology priorities and turning those priorities into measurable business outcomes.
What You’ll Do
Lead & Optimize Workday and HR Technology
- Serve as a key Workday HCM subject matter expert, partnering with the Director, HRIS and HRIS team to manage, optimize and evolve the Workday platform.
- Lead solutions across HCM, Absence, Benefits, Compensation, Payroll, Recruiting, Onboarding, Talent, Workforce Planning, security, reporting and integrations.
- Lead HR technology initiatives from discovery and solution design through configuration, testing, deployment, adoption and continuous improvement.
- Partner with the HRIS team on Workday releases, regression and user acceptance testing, production readiness and ongoing optimization.
- Assess opportunities across the broader HR technology ecosystem and recommend scalable solutions that integrate effectively with Workday.
Shape the HR Technology, Analytics & AI Roadmap
- Translate HR strategy and business priorities into an integrated HR technology, analytics and AI roadmap, supporting the Director, HRIS in setting overall priorities.
- Identify and prioritize practical AI and automation opportunities, including HR service assistants, intelligent search, case triage, document generation, workforce analytics and process automation.
- Develop clear recommendations and business cases that consider value, cost, feasibility, risk and organizational readiness.
Lead AI, Automation & Analytics
- Design and implement AI-enabled HR solutions using Workday AI capabilities, Microsoft 365 Copilot, Power Platform and other approved technologies.
- Lead HR reporting, dashboards and workforce analytics, including Workday reporting and Power BI, providing trusted data and actionable insights for workforce decisions.
- Establish consistent definitions, reporting standards and governance to strengthen confidence in HR data and analytics.
- Define measures for adoption, efficiency, employee experience, service quality, risk reduction and business value.
Establish Responsible AI & Data Governance
- Establish and operate a responsible AI framework for HR, including use-case intake, risk assessment, data use, privacy and security, bias and accuracy testing, human oversight, auditability and ongoing monitoring.
- Ensure HR technology and AI solutions meet applicable privacy, security and regulatory requirements, including PIPEDA, Québec Law 25, GDPR and the EU AI Act where applicable.
- Protect sensitive HR data through role-based security, access controls, data quality, retention, audit and governance practices.
Lead & Develop People
- Lead, coach and develop the HR Analytics and AI team, establishing clear priorities, performance expectations and development opportunities.
- Build Workday, AI, automation and analytics capability across the broader HRIS team through training, experimentation and knowledge sharing.
- Support the Director, HRIS with technology planning, budgeting, workload planning, resourcing and operating model decisions.
- Establish strong standards for documentation, testing, release readiness and operational support.
Partner Across the Organization
- Build trusted relationships with HR leadership, Centres of Excellence, HR Business Partners, Technology, Payroll, Finance, Legal and external partners.
- Facilitate discovery and translate business requirements into scalable Workday, technology, data and AI solutions.
- Explain complex Workday, technology and AI concepts in clear business language for technical and non-technical audiences.
- Lead change and adoption through stakeholder engagement, communication, training and user-centred design.
- Provide the Director, HRIS with forward-looking updates and recommendations on priorities, progress, risks, challenges and opportunities.
What Success Looks Like
Within your first 12 months, you will have:
- Built strong credibility as a Workday and HR technology leader and identified opportunities to further optimize CSA Group’s Workday ecosystem.
- Established a responsible AI intake, risk assessment and governance process for HR.
- Delivered 2 to 3 AI or automation solutions with measurable adoption and business value.
- Established HR reporting and analytics standards, including trusted data definitions, report catalogues and dashboard governance.
- Developed an HR analytics and AI roadmap aligned with the broader HR technology roadmap and HR priorities.
- Strengthened Workday, analytics, automation and AI capability across the HRIS team.
Why This Role Matters
This role sits at the intersection of Workday, HR technology, data, analytics and AI, with the opportunity to help determine how HR works in the future.
You will help ensure CSA Group gets more value from its investment in Workday today while identifying and delivering the AI-enabled capabilities that will shape tomorrow. The result is an HR technology environment that is simpler, smarter, more connected, secure and increasingly AI-enabled.
Safety & Wellbeing
You will contribute to a positive safety culture by considering employee safety and wellbeing in technology and process design, proactively identifying concerns and supporting established health, safety, security and environmental practices.
Additional Role Details
- Reports to: Director, HRIS
- People Leadership: One direct report, AI HR Technology Specialist, with functional leadership and mentorship of HRIS team members, contractors, project resources and external partners.
- Global Scope: Supports approximately 2,000 employees across 17 countries, spanning Workday HCM, integrations, reporting, analytics, automation and AI-enabled HR solutions.
- Key Partnerships: Works closely with HR leadership and Centres of Excellence, Technology, Information Security, Privacy, Legal, Finance, Payroll, Internal Audit, vendors and global business leaders.
- Technology & Investment: Influences investment across Workday and the broader HR technology ecosystem, including licensing, implementation partners and consulting services.
- Strategic Accountability: Leads the HR analytics and AI roadmap and contributes to the broader HR technology roadmap, product backlog, responsible AI governance and strategic initiatives.
- Governance & Outcomes: Accountable for data integrity, privacy, security, responsible AI controls, service quality, adoption and measurable business value.
- Leadership Environment: Leads multiple concurrent initiatives in a global, matrixed environment, using strong collaboration and influence to deliver results.
The typical hiring range for this position is $116,230–$152,555 CAD gross annually. The actual base pay offered will depend on factors such as education, licenses, certifications and experience. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.
This posting is for an existing vacancy.
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.
