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CSA Testing & Certification

IT Manager

Toronto, ON, Canada

$100,890 to $132,416 CAD / year · Full-time

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Job details

Pay: $100,890 to $132,416 CAD / year
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Employment Status

Regular

Time Type

Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary

The IT Manager is a hands-on technical leader who leads and supports CSA Group’s enterprise systems and technologies, supporting current and future organizational needs across CSA Group and its divisions worldwide. The role covers planning and design, development and testing, implementation, and user support, with results delivered through project work, continuous improvement, and production support. This is a player-coach role: in addition to managing delivery and people, the IT Manager remains directly engaged in solution design, development, and technical problem-solving on CSA Group’s OutSystems low-code platform and Microsoft Azure cloud environment. The IT Manager acts as the primary technical and functional expert, delivers systems of strategic importance involving leading-edge technologies and diverse stakeholders, and maintains relationships with external providers to ensure CSA Group can leverage technology advancements. The objective is to ensure enterprise IT services support all business capabilities and that information is always available, accurate, complete, and secure.

Key Responsibilities

Lead the design, development, implementation, and support of enterprise systems and technology solutions, with primary focus on the OutSystems platform (O11 and ODC) and Microsoft Azure
Stay hands-on: contribute directly to solution design, development, and troubleshooting, and lead technical design and code reviews for the team
Manage project delivery, continuous improvement initiatives, and production support for assigned systems
Act as the primary technical and functional expert, providing solution design and architectural guidance
Oversee the health, performance, security, and lifecycle of Azure-hosted services and OutSystems applications in production
Build, coach, and technically assess a high-performing team of developers; set engineering standards and raise the technical bar in hiring
Build strong relationships with business stakeholders and external technology and service providers
Ensure solutions meet security, compliance, and data integrity requirements

Qualifications

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience
8+ years of progressive IT experience, including technical leadership or IT management, with recent hands-on development or solution design experience (this is not a purely managerial role)
Hands-on experience delivering and supporting applications on the OutSystems low-code platform (O11 and/or ODC); OutSystems certification is an asset
Hands-on experience with Microsoft Azure services (for example App Services, Azure SQL, Entra ID, Key Vault, Azure DevOps); Azure certification is an asset
Experience delivering and supporting enterprise platforms such as CRM, integration, cloud, and data platforms
Experience managing vendors and working with global, cross-functional stakeholders
Strong communication, analytical, and problem-solving skills

The typical hiring range for this position is $100,890–$132,416 CAD gross annually. The actual base pay offered will depend on factors such as education, licenses, certifications and experience. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.

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More about this job

Responsibilities

Lead the design, development, implementation, and support of enterprise systems, with a hands-on focus on OutSystems and Microsoft Azure. Manage delivery and production support, guide technical architecture and team development, and ensure systems meet security, compliance, performance, and data integrity requirements.

Requirements

Requires a bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience, and at least eight years of progressive IT experience with technical leadership or management. Candidates need recent hands-on experience with OutSystems and Azure, along with enterprise platform delivery, vendor management, and strong communication and problem-solving skills.

Skills

OutSystems
Microsoft Azure
Solution Design
Application Development
Technical Leadership
IT Management
Cloud Services
Enterprise Systems
Project Delivery
Production Support
Security and Compliance
Data Integrity
Vendor Management
Team Coaching
Stakeholder Management
Troubleshooting

Benefits

Annual Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

OutSystems
OutSystems O11
OutSystems ODC
Microsoft Azure
Azure App Services
Azure SQL
Microsoft Entra ID
Azure Key Vault
Azure DevOps
Low-Code Platform
Enterprise Systems
Cloud Platforms
CRM
Integration Platforms
Data Platforms
Solution Architecture
Application Development
Technical Design Reviews
Code Reviews
Production Support
Project Delivery
Continuous Improvement
Security
Compliance
Data Integrity
Vendor Management
Global Stakeholders
Team Leadership
OutSystems Certification
Azure Certification

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