Find work in Canada.

334,659 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
Process Engineer
MatchBox Consulting Group
Calgary, AB
Full-time
Support the sizing, design, and fabrication of OTSGs, HRSGs, direct-fired heaters, and related heat transfer equipment.
Added 4 mins ago
Client Services Dispatcher
Adaptive Office Solutions
Miramichi, NB
Full-time
Adaptive Office Solutions - Miramichi, NB | Full-Time, In-Office
Added 7 mins ago
Assistant B&F Manager
Renaissance Edmonton Airport Hotel
Edmonton, AB
…fast-paced environment and are ready to take on a permanent, full-time role, managing both the hippest bar and restaurant in Edmonton as well as our extensive banquet operations, we want to…
Added 7 mins ago
Base Operations Graveyard Janitor
Northland Properties
North Vancouver, BC
Full-time, year-round positions are also eligible for these:
Added 7 mins ago
Clinical Trial Research Coordinator
University of Alberta
Edmonton, AB
Full-time
…Hoentjen. In this role, you will guide participants through the full trial journey - from screening and informed consent to study visits, investigational product administration, safety…
Added 21 mins ago
Associate
RBC
Toronto, ON
Full-time
…leading team. This is an excellent opportunity for a seasoned professional to deepen client relationships, support our Advisor team, and build their career within a high-performing…
Added 36 mins ago
Pharmacist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
The Pharmacy Department is currently seeking a Permanent Full-Time Pharmacist to join their team.
Added 36 mins ago
26-159 Maintenance Worker Utilities - Sewerworks
City of Maple Ridge
Maple Ridge, BC
Full-time
…related to utility services and connections and may also provide support for water distribution system work as operationally…
Added 36 mins ago
Clinical Trial Research Coordinator
University of Alberta
AB · Edmonton, AB
Full-time
…Hoentjen. In this role, you will guide participants through the full trial journey - from screening and informed consent to study visits, investigational product administration, safety…
Added 36 mins ago
Estimator - Civil Construction
Park Paving Ltd.
AB · Edmonton, AB
Full-time
…leaders, suppliers, subcontractors, and other stakeholders to support a wide range of estimating and business development activities. Successful candidates will also be able to maintain a…
Added 36 mins ago
Senior Manager Patient Safety
Bristol Myers Squibb EU Policy
Montreal, QC
Full-time
…cross-functional teams, providing input on drug safety issues. With support leads cross-functional teams for Risk Management and other safety related matters. Understands the importance of…
Added 36 mins ago
Regional Medical Director
Brunel
Calgary, AB · Greater Calgary Metropolitan Area
$180,000 to $200,000 CAD / year
Full-time
Full-time, permanent, hybrid work schedule with 40% regional travel.
Added 37 mins ago
Clinical Advisor
Government of Alberta
Calgary, AB
Hours of work are 08:15 AM to 04:30 PM, Monday to Friday. This is a full-time permanent position, working 36.25 hours per week.
Added 37 mins ago
Building Future Leaders Program - Production Supervisor
IKO North America
Hawkesbury, ON · Madoc, ON
Full-time
This is a full-time permanent role. Once the 24 month program period has been completed and the incumbent has completed the BFL Program, they will be eligible to move to other relevant…
Added 37 mins ago
Retail Store Associate Seasonal Part Time Marshalls/HomeSense – St. Vital Centre
The TJX Companies, Inc.
Winnipeg, MB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 51 mins ago
Manager of Staffed Homes
Community Living Society
New Westminster, BC
Full-time
…supported individuals and teams to provide an environment of support that is focused on supporting the individuals to live as independently as possible. The Manager of Staffed Homes is…
Added 1 hour ago
Customer Retention Specialist
Jobber
Vancouver, BC
Full-time
…experiencing challenges, exploring alternatives, or not yet seeing the full value of the platform. We take the time to understand what’s getting in the way, and then connect them to the…
Added 1 hour ago
Retention Specialist
Jobber
Vancouver, BC
Full-time
…experiencing challenges, exploring alternatives, or not yet seeing the full value of the platform. We take the time to understand what’s getting in the way, and then connect them to the…
Added 1 hour ago
Retention Specialist
Jobber
Kitchener, ON
Full-time
…experiencing challenges, exploring alternatives, or not yet seeing the full value of the platform. We take the time to understand what’s getting in the way, and then connect them to the…
Added 1 hour ago
Customer Retention Specialist
Jobber
Kitchener, ON
Full-time
…experiencing challenges, exploring alternatives, or not yet seeing the full value of the platform. We take the time to understand what’s getting in the way, and then connect them to the…
Added 1 hour ago
Senior Manager, IT Infrastructure & Operations
Natural Factors
Coquitlam, BC
Full-time
Lead and develop a team of infrastructure professionals, including managing large teams of direct and indirect reports (25+), while fostering a high-performance culture.
Added 1 hour ago
Inside Sales Representative
Kin Communications
Vancouver, BC
Full-time
Kin Communications is a full-service capital markets advisory firm based in Vancouver’s financial district with publicly traded clients in the mining and energy sectors.
Added 1 hour ago
Case Manager- MCIT
Cota
Toronto, ON
Part-time
One (1) Bargaining Unit, Permanent Full-Time Position
Added 1 hour ago
Customer Retention Specialist
Jobber
AB · Edmonton, AB
Full-time
…experiencing challenges, exploring alternatives, or not yet seeing the full value of the platform. We take the time to understand what’s getting in the way, and then connect them to the…
Added 1 hour ago
Retention Specialist
Jobber
AB · Edmonton, AB
Full-time
…experiencing challenges, exploring alternatives, or not yet seeing the full value of the platform. We take the time to understand what’s getting in the way, and then connect them to the…

CSA Transportation

Claims & OS&D Specialist – LTL Freight

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: Compensation: $70,000–$85,000 per year, negotiable based on qualifications, skills, and relevant experience.
Job type: Full-time
Apply by: Mar 20, 2027
Experience: 3+ years of experience in transportation, freight logistics, freight claims, cargo claims, insurance claims, or a related field.
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description CSA Transportation is a North American logistics company specializing in Less Than Truckload (LTL) freight services across Canada and the United States. With fifteen full-service terminals and extensive regional expertise, the company offers reliable coverage from coast to coast and across borders.

Role Description:

The Claims & OS&D Specialist is a full-time, on-site position based in the Greater Toronto Area, Canada.

We are looking for a detail-oriented and experienced Claims & OS&D Specialist to join our Claims team.

This position is responsible for managing freight claims, and Overages, Shortages & Damages (OS&D) from initial notification through investigation, documentation, negotiation, and resolution.

The ideal candidate will have experience in LTL transportation, freight claims, cargo claims, insurance claims, or transportation operations. We are open to candidates with strong claims and insurance experience who may have limited direct OS&D experience but have a solid understanding of claims investigation, documentation, liability, and settlement processes.

This is a hands-on role that requires strong attention to detail, investigation skills, communication, and the ability to work closely with customers, carriers, terminals, drivers, operations teams, and insurance partners.

Key Responsibilities:

Manage freight, cargo, and OS&D claims from initial notification through final resolution.
Investigate LTL freight claims involving overages, shortages, damages, loss, and concealed damage.
Review and verify supporting documentation, including BOLs, PODs, delivery records, photographs, inspection reports, invoices, packing lists, and other shipment records.
Investigate the circumstances surrounding damaged, lost, short, or over-delivered freight.
Coordinate with terminals, drivers, dispatch, operations, customers, carriers, and other internal departments to gather information and determine the cause of a claim.
Communicate with customers and carriers regarding claim status, required documentation, investigation findings, and resolution.
Work with insurance providers, brokers, and other external parties where applicable to support the claims process.
Assess documentation and available information to determine liability and support appropriate claim settlements in accordance with applicable requirements and company procedures.
Maintain accurate and complete claim files, including investigation notes, correspondence, supporting documents, settlement information, and follow-up actions.
Monitor outstanding claims and ensure timely follow-up and resolution.
Identify recurring damage, shortage, loss, handling, packaging, loading, or delivery issues and communicate trends to management and operations.
Analyze claims and OS&D data to identify root causes, trends, and opportunities for improvement.
Prepare regular reports and summaries on claims volume, types, trends, financial impact, and resolution status.
Support continuous improvement initiatives related to freight handling, LTL service quality, claims prevention, and OS&D processes.
Perform other related duties as required.

Qualifications:

3+ years of experience in transportation, freight logistics, freight claims, cargo claims, insurance claims, or a related field.
Hands-on OS&D experience is strongly preferred, but candidates with strong freight/cargo claims or insurance claims experience are encouraged to apply.
Strong Knowledge of transportation documentation such as BOLs, PODs, and carrier freight claims.
Strong claims management and claims handling skills, with experience investigating, documenting, and resolving freight or insurance claims.
Analytical skills to review shipment data, identify patterns, determine root causes, and recommend process improvements.
Knowledge of insurance principles and practices related to cargo liability, coverage, and claim settlements.
Clear, professional communication skills for interacting with customers, carriers, internal teams, and insurance representatives.
High attention to detail, accuracy in documentation, and strong organizational skills.
Proficiency with office and logistics systems (e.g., TMS, Excel, claim management tools).
Ability to work on-site in the Greater Toronto Area and collaborate effectively in a fast-paced environment.
Post-secondary education in business, logistics, insurance, or a related field preferred, or equivalent relevant experience.

What we can offer you:

A chance to join a growing, fast-paced company
Being part of a fun and collaborative team in a challenging work setting
Health & Benefits program, Company matched Group RRSP Program
Free on-site parking
Competitive Salary

Compensation: $70,000–$85,000 per year, negotiable based on qualifications, skills, and relevant experience.

Job Type: Full-time, Permanent

Apply About employer

More about this job

Responsibilities

Manage the full lifecycle of freight, cargo, and OS&D claims from initial notification through investigation and final resolution. Coordinate with internal departments, customers, and insurance partners to determine liability and identify root causes for process improvements.

Requirements

Requires 3+ years of experience in transportation, logistics, or claims management with strong knowledge of transportation documentation. Candidates should possess analytical skills, attention to detail, and proficiency in logistics systems.

Skills

Freight claims
OS&D management
LTL transportation
Cargo claims
Insurance claims
Investigation
Documentation
Liability assessment
Communication
Analytical skills
TMS
Excel
Logistics
Problem solving
Reporting

Benefits

Health & Benefits program
Company matched Group RRSP Program
Free on-site parking

Visa sponsorship

Not detected in the job text

Keywords

LTL
Freight
OS&D
Claims management
Logistics
Transportation
BOL
POD
Cargo liability
Insurance
TMS
Excel
Root cause analysis
Reporting
Documentation
Supply chain
Investigation
Settlement
Customer service
Operations

Report this job