Customs Coordinator

Company Description CSA Transportation is a North American logistics provider specializing in Less Than Truckload (LTL) freight services across Canada and the United States. With 16 full-service terminals, the company offers extensive regional expertise and broad network coverage for both domestic and cross-border shipments. CSA Transportation uses advanced logistics technology to streamline the shipping process from quoting to final delivery, ensuring speed, efficiency, and reliability. The organization focuses on flexible, tailored solutions, competitive pricing, and strong customer service to meet the specific needs of diverse clients. Applicants can expect to join a team committed to innovation, operational excellence, and responsive support.

CSA Transportation is currently looking to recruit an experienced Customs Coordinator to join the growing Toronto Team.

The Customs Coordinator is a full-time, on-site role based in the Greater Toronto Area, Canada.

Role Description:

• Coordinate and process customs clearance for LTL shipments
• Prepare and review shipping documents including commercial invoices, BOLs, and customs declarations.
• Ensure compliance with CBP/ CBSA regulations and all applicable trade laws
• Liaison with customs brokers, carriers, drives, and internal teams to ensure timely clearance of shipments for multiple trucks daily/weekly
• Track and trace shipments, resolving any customs related delays or issues
• Processing ACE/ACI Manifests.
• Processing PAPS and PARS shipments
• Maintain accurate records of all customs documentation and transactions
• Communicate with clients regarding shipment status and required documentation
• Assist with audits and ensure adherence to company policies and procedure
• Performing any other tasks that may be required by the Customs Supervisor

Qualifications:

• Post-secondary education in logistics, international trade, business, or a related field, or equivalent practical experience.
• Minimum 3-4 years of experience in customs coordination within freight forwarding or logistics (LTL preferred)
• Minimum 1 year of experience using Border connect
• Experience working with customs brokers and CBSA systems
• Proficiency in Microsoft Office and TruckMate is an asset
• Customs Certification (CCS) is an asset
• Strong computer skills; ability to use various computer software with little to no supervision
• Ability to work independently and work within a team
• Effective communication and customer service skills, with the ability to provide clear updates, manage inquiries, and collaborate with internal and external stakeholders.
• Attention to detail, organizational skills, and the ability to manage multiple shipments and deadlines in a fast-paced environment.
• Understanding of Canadian and U.S. customs regulations; experience in transportation, logistics, or freight forwarding is an asset.
• Ability to work on-site in the Greater Toronto Area and collaborate effectively as part of a diverse operations team.

What we can offer you:

• A chance to join a growing, fast-paced company
• Being part of a fun and collaborative team in a challenging work setting
• Attractive Benefits package (Medical, Dental, RRSP program)
• Paid Vacation
• Competitive Salary

Pay: $55,000 - $60,000/yearly (Negotiable, based on experience)

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care