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Added 4 mins ago
Senior Data Scientist - Fraud Detection
DataVisor
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$120,000 to $150,000 CAD / year
Full-time
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Added 4 mins ago
Senior Vendor Analyst
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$50 to $60 CAD / hour
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Senior Data Scientist - Fraud Detection
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CSC Generation

Head of People Operations (Canada)

Canada

Job type: Full-time
Posting language: English
Posted: Sep 20, 2026

Apply About employer

Applications open in a new tab.

Original job description

CSC Generation is the AI-native holding company re-engineering omnichannel retail. We acquire iconic brands and transform them with Genesis, our operating platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and others that serve as real-world innovation labs.

Reports to: Chief Administrative Officer

Location Preference: Toronto

About The Role

Most companies are layering AI onto legacy HR processes. We're doing the opposite.

We're hiring a Head of People Operations (up to VP level) to design and lead an AI-native people function where performance management, talent development, and workforce planning are powered by intelligent systems, not adapted from old ones. This role reports to the Chief Administrative Officer and partners closely with leaders across the company.

Success in the first year looks like a functioning AI-enabled talent infrastructure, a high-performing People Ops team, and measurable improvement in how we develop and deploy people across the portfolio.

What You'll Do

AI-Native HR Design

Design and build an AI-native HR function: create systems that use AI to continuously improve workforce planning, performance management, and talent development.
Architect intelligent talent infrastructure: develop capabilities including AI- driven skills mapping, internal mobility systems, and dynamic compensation modeling.
Deploy AI across the employee lifecycle: integrate AI and automation into onboarding, performance management, and organizational design.

Strategy & Business Partnership

Translate AI capability into business outcomes: identify high-leverage opportunities where AI can improve decision quality, organizational speed, and workforce effectiveness.

Team Leadership

Lead and develop the People Operations team: foster a culture of experimentation, ownership, and operational excellence across a high-performing HR function.

Required Qualifications

5+ years building or leading HR systems in high-growth or technology organizations, including at least 2 years in a senior leadership capacity.
Demonstrated track record of using AI to meaningfully redesign people processes - recruiting, workforce analytics, knowledge management, or operational workflows.
Technical fluency with modern AI and automation tools, including building or orchestrating LLM- powered workflows and integrating systems across an enterprise stack.
Proven ability to design scalable systems, run structured experiments, and translate ambiguous organizational problems into working solutions.
STEM degree or equivalent experience in a technically rigorous environment.

Why Join

The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.

Executive Access: Work directly with the CAO and senior leadership to solve real organizational problems and shape people strategy at the portfolio level.
AI-First Skill Building: Get hands-on with the most advanced AI tools in market - from automation to LLM-powered workflows - and build a modern skill set that sets you apart.
Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
Competitive Benefits: Comprehensive benefits including paid time off, RRSP match, group benefits, and employee discounts across portfolio brands.

Interview Process

Recruiter Screen: A conversation with our recruiting team to cover your background, the role, and mutual fit.
Take Home Project
Technical Discussion & Submission Debrief
Virtual Interview Rounds: Focused discussion with the hiring manager & deeper conversations with executives. Expect 2-3 rounds.
In-Person Interview: A final on-site visit at one of our offices.
Reference Checks: Conducted in parallel with the final stages.
Offer: We move quickly for the right candidate.

Interview process is subject to change. Any updates will be shared promptly and clearly.

Please Note

Part of our interview process is a mandatory in-person interview with someone on our team prior to an offer. Candidates that are unwilling or unable to meet for an in-person interview will be removed from consideration immediately.

CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected] .

For Ontario applicants, please note that this posting is for an existing vacancy.

CSC Generation will conduct an exhaustive background check including verifying dates of employment directly with your former employer.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Design and lead an AI-native People Operations function, building intelligent systems for workforce planning, performance management, talent development, skills mapping, internal mobility, and compensation modeling. Lead and develop the People Operations team while partnering with senior leaders to apply AI and automation to improve organizational decision-making, speed, and workforce effectiveness.

Requirements

Candidates need at least five years of experience building or leading HR systems in high-growth or technology organizations, including two years in senior leadership, and a track record of using AI to redesign people processes. They must be technically fluent with AI and automation tools, able to build or orchestrate LLM-powered workflows and enterprise integrations, and have a STEM degree or equivalent experience in a technically rigorous environment.

Skills

AI-Native HR Design
People Operations Leadership
HR Systems
AI-Powered Workflows
LLM Workflow Orchestration
Automation
Workforce Planning
Performance Management
Talent Development
Skills Mapping
Internal Mobility
Compensation Modeling
Workforce Analytics
Organizational Design
Systems Integration
Structured Experimentation

Benefits

Paid Time Off
RRSP Match
Group Benefits
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
People Operations
Human Resources
AI-Native HR
LLM-Powered Workflows
Automation
Workforce Planning
Performance Management
Talent Development
Skills Mapping
Internal Mobility
Dynamic Compensation Modeling
Workforce Analytics
Knowledge Management
Organizational Design
HR Systems
Talent Infrastructure
Decision Quality
Structured Experiments
Operational Excellence
High-Growth Organizations
Technology Organizations
STEM

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