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Added 14 mins ago
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FT Gas Bar Supervisor (Centre Gas RW#25) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Full-time
To come to work with a positive, professional approach and attitude.
Added 14 mins ago
T
District Vice President, New Brunswick
TD
Moncton, NB
- Full-time
…to ensure that TD is growing market share and improving the customer experience at every turn. This DVP will be an important member and contributor to the regional leadership…
Added 14 mins ago
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Account Manager II
TD
Barrie, ON
- Full-time
The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its…
Added 14 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - London Northwest
Taymax Group
London, ON
- Part-time
…position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and…
Added 14 mins ago
NR
Receptionist
Norton Rose Fulbright
Montreal, QC
- Full-time
Experience in a receptionist position or an administrative role within a professional services environment
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Customer Service Representative (Motivator) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Previous customer service and sales experience an asset
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Dental Administrator - Canada Place Dental
dentalcorp
AB · Canada Place Dental
- Full-time
Our dentists bring extensive experience and are passionately dedicated to continuing education, regularly attend courses and dental conventions to stay informed of new techniques, the…
Added 14 mins ago
SS
Registered Practical Nurse
Sienna Senior Living
Barrie, ON
- Part-time
…benefits that support team members’ financial, personal and professional…
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Senior Product Analyst, Consumer Analytics (f/m/x)
HelloFresh
Toronto, ON
You will solve challenging business problems using digital product usage and customer data, to create the best digital product experiences that delight and retain customers. Your insights…
Added 14 mins ago
CK
Territory Services Manager - Car Wash
Circle K
Toronto, ON
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
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Gérant(e) de territoire- ACT
Circle K
Laval, QC
1. Maximizes store sales through excellent customer service, product availability, merchandising and exceptional store image inside and out.
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Technicien, général
Cogeco
Baie-Saint-Paul, QC
- Full-time
…our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all.…
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Portfolio Manager
BMO
Waterloo, ON · MARS
- Full-time
Continuously identify opportunities to improve processes and elevate the client experience.
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Customer Service Representative
BMO
Victoria, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
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SC
Executive Assistant to CPO
Sleep Country
Brampton, ON
- Full-time
…invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep…
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SC
Principal Data Engineer
Sleep Country
Brampton, ON
- Full-time
The qualifications and experience we like to see:
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Program Manager
Multimatic
Concord, ON · Multimatic Anton
- Full-time
Ensure compliance with IATF 16949, ISO 14001, and applicable customer specific requirements.
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Fire Investigator
Sedgwick
Winnipeg, MB · CAN-Winnipeg
- Full-time
…to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth…
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Merchandiser
CONA Services
St. John's, NL · St. Johns, NL
Maintain professional relationships with co-workers and customers.
Added 14 mins ago
Merchandiser
CONA Services
St. John's, NL · St. Johns, NL
Maintain professional relationships with co-workers and customers.
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Financial Advisor - Owen Sound
Scotiabank
Owen Sound, ON
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
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Customer Experience Associate - Montgomery Place (30 hours/week) (15 month contract)
Scotiabank
London, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 14 mins ago
Customer Experience Associate - Corner Brook Plaza, Newfoundland (18.75 Hours/ Week)
Scotiabank
Corner Brook, NL
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 14 mins ago
Customer Experience Lead - Corner Brook Plaza, Newfoundland
Scotiabank
Corner Brook, NL
Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help…
Added 14 mins ago
Sales & Service Representative
Grainger Businesses
Calgary, AB · Edmonton, AB
The Sales & Service Representative (SSR) is responsible for the end-to-end delivery of Integrated Customer Solutions (ICS) at assigned customer sites. Operating across multiple customer…

CSG Talent

Roofing Services Manager

Vaughan, ON, Canada

$120,000 to $170,000 USD / year · Full-time

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Job details

Pay: $120,000 to $170,000 USD / year
Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Roofing Service Manager

Location: Ontario, Canada
Industry: Commercial Roofing

About the Role

A well-established commercial roofing contractor in Ontario is seeking an experienced Roofing Service Manager to oversee and develop its roofing service, repair, and maintenance operations. This individual will be responsible for managing day-to-day service activities, coordinating field teams, maintaining strong customer relationships, and ensuring roofing repairs and maintenance projects are delivered safely, efficiently, and to a high standard.

The successful candidate will combine strong technical knowledge of commercial roofing systems with excellent leadership, organizational, and customer service skills. This is an opportunity for an experienced roofing professional to take ownership of a service operation, improve operational performance, develop client relationships, and contribute to the continued growth of the business.

Key Responsibilities

Service Operations: Oversee daily roofing service and repair activities, ensuring work orders are prioritized, scheduled, and completed efficiently.
Team Management: Lead and coordinate roofing service technicians, foremen, and field crews, promoting productivity, accountability, and high-quality workmanship.
Scheduling and Dispatch: Organize labour, materials, equipment, and subcontractors to meet customer requirements and service deadlines.
Customer Relationships: Act as the primary point of contact for customers, property managers, facility managers, building owners, and general contractors.
Estimating and Quoting: Assess service requests, determine repair requirements, prepare estimates and quotations, and ensure accurate work-order documentation.
Technical Oversight: Provide guidance on commercial roofing repairs, leak investigations, preventative maintenance, and roof condition assessments.
Financial Management: Monitor service revenue, labour costs, material expenses, job costing, and profitability.
Business Development: Identify opportunities to grow service agreements, preventative maintenance programmes, repeat business, and existing customer accounts.
Health and Safety: Ensure all work complies with applicable Ontario health and safety legislation, working-at-height requirements, and company procedures.
Quality Assurance: Monitor completed work, resolve customer concerns, and ensure repairs and maintenance meet required standards.
Reporting and Administration: Maintain accurate service records, schedules, job costing information, customer reports, and performance metrics.

Candidate Requirements

Previous experience within the commercial roofing industry, ideally in service, repairs, and maintenance.
Experience managing roofing technicians, field crews, foremen, or service operations.
Strong knowledge of commercial roofing systems, including flat roofing, single-ply membranes, modified bitumen, and built-up roofing.
Experience coordinating service calls, scheduling labour, managing work orders, and overseeing multiple jobs simultaneously.
Understanding of estimating, quotations, job costing, invoicing, and service department profitability.
Excellent customer service and communication skills, with the ability to build and maintain long-term client relationships.
Knowledge of health and safety requirements relevant to commercial roofing operations in Ontario.
Strong leadership, organizational, and problem-solving abilities.
Valid driver's licence and willingness to travel to job sites as required.

Desirable Experience

Previous responsibility for managing a commercial roofing service department or division.
Experience with preventative maintenance programmes and recurring service contracts.
Established relationships with property management companies, commercial building owners, and industrial facilities.
Familiarity with service management software, work-order systems, and job-costing platforms.
Experience growing service revenue, improving margins, and developing new business opportunities.

Compensation and Benefits

A competitive compensation package will be offered, commensurate with experience, alongside potential performance-based incentives and company benefits.

Ideal Candidate

The ideal candidate will be a commercially minded roofing professional who understands both the technical and operational aspects of service work. They will be confident leading field teams, coordinating multiple service requests, managing customer expectations, and taking ownership of service quality and profitability. The ability to build lasting client relationships while improving the efficiency and growth of a roofing service operation will be key to success in this role.

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More about this job

Responsibilities

Manage daily commercial roofing service, repair, and maintenance operations, including scheduling work, coordinating field teams, overseeing technical quality, and ensuring health and safety compliance. Maintain customer relationships, prepare estimates, monitor costs and profitability, and grow service agreements and repeat business.

Requirements

Candidates need commercial roofing experience, preferably in service and maintenance, along with experience leading field teams and coordinating multiple jobs. They should understand commercial roofing systems, estimating and job costing, Ontario safety requirements, and customer service, and hold a valid driver's licence.

Skills

Commercial Roofing Systems
Roofing Service Operations
Team Leadership
Field Crew Coordination
Scheduling And Dispatch
Estimating And Quoting
Roof Leak Investigation
Preventative Maintenance
Job Costing
Service Department Profitability
Business Development
Health And Safety Compliance
Quality Assurance
Work-Order Management
Problem-Solving

Visa sponsorship

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Keywords

Commercial Roofing
Flat Roofing
Single-Ply Membranes
Modified Bitumen
Built-Up Roofing
Roof Repairs
Leak Investigations
Roof Condition Assessments
Preventative Maintenance
Service Agreements
Service Operations
Work Orders
Scheduling And Dispatch
Labour Coordination
Estimating
Quotations
Job Costing
Invoicing
Service Revenue
Profitability
Customer Relationships
Property Management
Field Crews
Subcontractors
Ontario Health And Safety Legislation
Working At Heights
Quality Assurance
Service Management Software
Work-Order Systems
Job-Costing Platforms

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