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Added 1 min ago
Community Manager (Temporary Full-Time)
OLD OAK PROPERTIES
London, ON
$49,000 to $53,000 CAD / year
Full-time · Temporary
The Community Manager is the primary customer-facing position for each campus. They are responsible for the overall customer service, communication, and resident engagement activities of…
Added 1 min ago
Clinic Manager
Skin Vitality Medical Clinic
Barrie, ON
$55,000 to $60,000 CAD / year
Full-time
Job Description: We are seeking an experienced Clinic Manager to join our team, who takes pride in patient care. This position requires excellent communication skills, natural leadership…
Added 1 min ago
Student Life Coordinator
Algoma University
Brampton, ON
$55,348 to $69,185 CAD / year
Algoma University has an existing vacancy in the position of Student Life Coordinator. Reporting to the Manager, Student Life Operations, the Student Life Coordinator is responsible for…
Added 1 min ago
Lifecycle Optimization Manager
BGIS
Montreal, QC
Full-time
The Lifecycle Optimization Manager converts building condition, operational performance, energy and utility data, sustainability objectives, lifecycle requirements, lease obligations, and…
Added 14 mins ago
Operations Leader Substance Use Services Addictions Medicine
St. Joseph's Health Centre, Toronto
Toronto, ON
Temporary
Work collaboratively with Clinical Manager to monitor service delivery, staffing needs, workflow processes, and operational priorities; identify opportunities to improve efficiency, access,…
Added 14 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
Full-time
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 14 mins ago
SAP FICO Manager (ERP Transformation)
Tarkett
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Full-time
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Added 14 mins ago
Area Manager
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Toronto, ON · Greater Toronto Area, Canada
$75,000 to $80,000 CAD / year
Full-time
Coach, train and support site employees to strengthen performance and service delivery
Added 14 mins ago
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Full-time
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Added 14 mins ago
Oracle EPM Developer - 6yrs Experience
Apptoza Inc.
Mississauga, ON
Contract
…Cloud| particularly Enterprise Planning and Budgeting Cloud Service (EPBCS). The ideal candidate will have hands-on experience in end-to-end EPM implementations| business process…
Added 14 mins ago
SAP FICO Manager (ERP Transformation)
Tarkett
Montreal, QC
Full-time
Si vous êtes prêt(e) à mettre votre passion et votre talent au service d’une entreprise qui mise sur votre avenir, nous voulons vous entendre. Postulez dès maintenant et amorcez votre…
Added 14 mins ago
Commercial Business Development & Account Manager
Citrus Cleaning Inc.
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Full-time
…site visits, coordinating with our operations team to ensure service delivery meets expectations, and tracking sales performance metrics. Additionally, you will build lasting business…
Added 15 mins ago
Manager, Human Resources (HR) Systems and Operations - Full Time - Markham Stouffville Hospital
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Full-time
The Manager, HR Systems and Operations provides strategic and operational leadership for the optimization of Human Resources systems, processes, and service delivery. The role leads the…
Added 15 mins ago
Project Manager - Western Canada
Siemens Healthineers
Calgary, AB · YYC M
Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. They will work closely with sponsors, process owners and subject matter…
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Manager, Distribution Center - Canada
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Manager, Enterprise
BrainStation
Toronto, ON
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 31 mins ago
Gestionnaire, Planification et performance TI - IT Planning & Performance Manager
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Added 31 mins ago
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in excellent patient care and service delivery through continuous quality improvement processes that include planning, quality monitoring, and risk avoidance
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Project Manager - Real Estate
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Added 45 mins ago
Community Program Attendant (Casual)
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Added 45 mins ago
Arabic Speaking Caseworker - NH Mississauga
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Input client information into database, document accurate records of abuse and maintain up-to-date records of service delivery and client case files.
Added 45 mins ago
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
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Full-time
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CSN Collision

Collision Centre General Manager

Hamilton, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

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Original job description

Summary:

Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision is one of Canada's most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.

About:

The Intact Service Centre in Hamilton is part of the CSN Collision’s Corporate Store network, supporting customers with streamlined, high-quality auto repair services. The centre focuses on efficient claims handling, exceptional customer service, and consistent repair standards. CSN Collision locations ensures a smooth experience from vehicle drop-off to final delivery, providing customers with reliable repairs, transparent communication, and industry-leading service.

Primary Objectives of the Role:

We are seeking a dynamic Collision Repair Bodyshop Manager to oversee our operations and ensure the smooth running of our facility. The ideal candidate will be responsible for managing staff, overseeing customer inquiries, and driving sales to meet targets. This role is integral to the overall operations of the repair facilities' growth and performance.

Strong Leadership and clear communication skills to lead the team toward achieving goals.

Ensure proper handling and efficient processing of insurance claims and repair process.

Review quality control measures to ensure all repairs exceed industry standards and customers’ expectations.

Manage inventory of parts and supplies, placing orders as necessary to ensure materials are available for timely repairs. While cost containment is regulated.

Hire, train, and supervise auto body technicians and support staff, fostering a team environment that encourages skill development and high performance.

Develop and maintain relationships with parts vendors and suppliers to secure favorable terms and pricing.

Manage customer feedback while providing exceptional service to ensure customer satisfaction and repeat business.

Analyze financial statements, sales reports, and other performance data to identify opportunities for cost savings and efficiency improvements.

Collaborate with upper management to develop strategies for improving shop efficiency and profitability.

Optimizing the Repair schedule for efficient production throughput and WIP management.

Overseeing all aspects of the Repair Facility, day-to-day operations, planning and target setting.

Qualifications, Experience and other requirements:

Must have at least 5 years of Collision Centre Management or Estimations Experience

Experience working with Bodyshop Connect and Nexsyis an asset

5+ years of proven experience in store management or a similar role

Excellent communication and interpersonal abilities

Proven teambuilding and leading experience

Sales and negotiation aptitude

On-the-Job Exposure to the following elements:

Fumes

Dirt

Chemicals/Toxins

Hazards

Heat/Cold

Noise

What we offer:

Competitive pay

Casual dress

Health benefits

Training and Support

Career pathways

Schedule: Monday to Friday (8 am - 5 pm)

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow.

As CSN continues to grow, other career opportunities may become available.

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Collision Centre General Manager is responsible for overseeing daily operations, managing staff, and ensuring efficient production throughput. They will also drive sales, handle insurance claims, and maintain high quality control standards to ensure customer satisfaction.

Requirements

Candidates must have at least 5 years of experience in collision centre management or estimation. Strong leadership, communication, and teambuilding skills are required to manage the facility effectively.

Skills

Collision repair management
Staff management
Customer service
Sales management
Insurance claims processing
Quality control
Inventory management
Vendor relations
Financial analysis
Production scheduling
Leadership
Communication
Negotiation
Teambuilding
WIP management

Benefits

Competitive pay
Casual dress
Health benefits
Training and Support
Career pathways

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
Bodyshop management
Estimations
Bodyshop Connect
Nexsyis
Insurance claims
Quality control
Inventory management
Vendor relations
Financial statements
Sales reports
Production throughput
WIP management
Leadership
Customer service
Auto body technicians
Operations management
Profitability
Cost containment
Performance data

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