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Added 14 mins ago
Senior Cloud Technical Account Manager - Vancouver, CAN , AWS Enterprise Support
Amazon
Vancouver, BC
…gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of…
Added 14 mins ago
Sr. Cloud Technical Account Manager - Canada, FSI Canada
Amazon
Toronto, ON
…sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all…
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Plant Manager
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- Full-time
The Plant Manager is accountable for the site team, overall manufacturing processes, and the physical facility. This includes accountabilities for Safety, Quality, Delivery, Cost, People,…
Added 28 mins ago
TH
Department Supervisor: Full Time - DUNCAN
The Home Depot Canada
Duncan, BC
- Full-time
…Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve…
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SUPERVISEUR 23/24/59
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Duncan, BC
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…Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve…
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Cafe Supervisor, Neighbours
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Mayfair, SK
- Full-time
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Plant Manager
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- Full-time
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shift supervisor - Store# 49328, ESPACE BOUVIER
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Senior Sales Coordinator
Nawkaw Inc.
Mississauga, ON
- Full-time
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Lead or support customer-facing production incidents, senior escalations, root-cause analysis, post-incident reviews, and continuous reliability improvements.
Added 28 mins ago
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Jewelry Store – Operations Manager (Retail Multi-Location)
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- $55,000 to $65,000 CAD / year
- Full-time
Support teams in handling escalated customer concerns professionally.
Added 28 mins ago
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shift supervisor - Store# 23595, COTE-DES-NEIGES & EDOUARD-MONTPETIT
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Montreal, QC
- Full-time
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shift supervisor - Store# 23511, CREMAZIE & CASGRAIN
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Montreal, QC
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shift supervisor - Store# 04057, ST MARTIN
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shift supervisor - Store# 63110, FAUBOURG CARIGNAN
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Grocery Department Manager Full Time Day Greenlight Requisition
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assistant manager, restaurant
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Added 43 mins ago
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Customer Success Manager
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- Full-time
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Customer Support Specialist
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Manager, Customer Support
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Office Manager
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Toronto, ON
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You run the operations behind the team. Onboarding, offices, events and contracts go through you, and you support Finance, Supply Chain and Customer Success where they need a steady hand.…
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Manager, Customer Support
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Run customer support at a fast-growing senior care technology company, for families and care organizations in 24 countries.
Added 58 mins ago
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Investment Advisor
Infotree Global Solutions
Toronto, ON
- Contract
The role of Account Manager plays a vital part in ensuring we deliver the highest quality of customer service to our clients.
Added 59 mins ago
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Rotating Equipment Manager
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Scotford, AB
- Full-time
The Rotating Equipment Manager provides technical leadership across rotating equipment disciplines, driving the implementation of programs that enhance equipment performance and…
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Asset Integrity Manager
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CSN Collision

Collision Centre General Manager

St. Catharines, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Summary:

Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision is one of Canada's most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.

About:

This role is for the CSN Collision’s Corporate Store network, supporting customers with streamlined, high-quality auto repair services. The centre focuses on efficient claims handling, exceptional customer service, and consistent repair standards. CSN Collision locations ensures a smooth experience from vehicle drop-off to final delivery, providing customers with reliable repairs, transparent communication, and industry-leading service.

Primary Objectives of the Role:

We are seeking a dynamic Collision Repair Bodyshop Manager to oversee our operations and ensure the smooth running of our facility. The ideal candidate will be responsible for managing staff, overseeing customer inquiries, and driving sales to meet targets. This role is integral to the overall operations of the repair facilities' growth and performance.

Strong Leadership and clear communication skills to lead the team toward achieving goals.

Ensure proper handling and efficient processing of insurance claims and repair process.

Review quality control measures to ensure all repairs exceed industry standards and customers’ expectations.

Manage inventory of parts and supplies, placing orders as necessary to ensure materials are available for timely repairs. While cost containment is regulated.

Hire, train, and supervise auto body technicians and support staff, fostering a team environment that encourages skill development and high performance.

Develop and maintain relationships with parts vendors and suppliers to secure favorable terms and pricing.

Manage customer feedback while providing exceptional service to ensure customer satisfaction and repeat business.

Analyze financial statements, sales reports, and other performance data to identify opportunities for cost savings and efficiency improvements.

Collaborate with upper management to develop strategies for improving shop efficiency and profitability.

Optimizing the Repair schedule for efficient production throughput and WIP management.

Overseeing all aspects of the Repair Facility, day-to-day operations, planning and target setting.

Qualifications, Experience and other requirements:

Must have at least 5 years of Collision Centre Management or Estimations Experience

Experience working with Bodyshop Connect and Nexsyis an asset

5+ years of proven experience in store management or a similar role

Excellent communication and interpersonal abilities

Proven teambuilding and leading experience

Sales and negotiation aptitude

On-the-Job Exposure to the following elements:

Fumes

Dirt

Chemicals/Toxins

Hazards

Heat/Cold

Noise

What we offer:

Competitive pay

Casual dress

Health benefits

Training and Support

Career pathways

Schedule: Monday to Friday (8 am - 5 pm)

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow.

As CSN continues to grow, other career opportunities may become available.

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Collision Centre General Manager is responsible for overseeing daily operations, managing staff, and ensuring high-quality repair standards. They will also drive sales, manage insurance claims, and optimize production throughput to meet profitability targets.

Requirements

Candidates must have at least 5 years of experience in collision centre management or estimations. Strong leadership, communication, and teambuilding skills are essential for this role.

Skills

Leadership
Communication
Insurance claims processing
Quality control
Inventory management
Staff supervision
Vendor management
Customer service
Financial analysis
Sales reporting
Production scheduling
WIP management
Negotiation
Teambuilding
Estimations

Benefits

Competitive pay
Casual dress
Health benefits
Training and Support
Career pathways

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
Bodyshop management
Insurance claims
Quality control
Inventory management
Auto body technicians
Vendor relations
Financial statements
Sales reports
Production throughput
WIP management
Bodyshop Connect
Nexsyis
Leadership
Customer satisfaction
Cost containment
Operations management
Staff training
Negotiation
Estimations

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