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Added 1 min ago
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Lot Associate - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 1 min ago
OL
Administration Manager
Optima Living
Surrey, BC
- $27 to $29 CAD / hour
- Part-time
Ability to establish effective practices in customer service and office administration.
Added 2 mins ago
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Forward Deployed Engineer Intern (FDE)
GeoComply
Vancouver, BC
- Internship
Normally a team posts a job and hunts for someone to fill it. This process is backwards on purpose. We find the talent first, then go find the team, project, or problem that needs you most.
Added 2 mins ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
Are you a recent graduate who wants to see how a fast-growing tech company really runs, from the code to the customer? A business-minded graduate who wants to work inside a technical team?…
Added 2 mins ago
BS
Management In Training
Browns Shoes
Ottawa, ON
- Full-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 2 mins ago
BS
Management In Training
Browns Shoes
Ottawa, ON
- Full-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 2 mins ago
BS
Management In Training
Browns Shoes
Ottawa, ON
- Full-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 2 mins ago
BS
Part-Time Sales Associate
Browns Shoes
Ottawa, ON
- Part-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 2 mins ago
BS
Caissier(ère) à temps partiel / Part-Time Cashier
Browns Shoes
Mont-Royal, QC
- Part-time
Since 1940, Browns Shoes has been a family-owned leader in the fashion world, offering a curated selection of luxury footwear, designer collections, and premium leather goods. With over 70…
Added 2 mins ago
BS
Associé(e) aux Ventes à temps partiel / Part-Time Sales Associate
Browns Shoes
Mont-Royal, QC
- Part-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 2 mins ago
TL
Retail Store Team Leader PT - Chinook Centre, Calgary
the LEGO Group
Calgary, AB · Retail Store Chinook Ctr
- Part-time
Join the LEGO® Brand Retail team as a part-time Team Leader and be a role model as you provide a brand experience for our customers. This part-time Team Leader will provide training to…
Added 2 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
As a key people leader, the Senior Manager translates business strategy into actionable plans, fosters a high-performing and collaborative team culture, and builds strong partnerships…
Added 2 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Surrey, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 16 mins ago
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Truck Driver
EECOL
Calgary, AB
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 17 mins ago
Manager, Store Upper Canada Mall
Freedom Mobile
Newmarket, ON
…Our successful candidate will create and support a positive team environment that builds morale and encourages top performance while improving store performance across all metrics through…
Added 17 mins ago
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Territory Representative, Hospitality Sales & Service
Ecolab
Corner Brook, NL · NL
- Full-time
Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests, protected…
Added 17 mins ago
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General Manager
Chipotle
Edmonton, AB
- Full-time
…a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations skills along the way. If…
Added 17 mins ago
S
Cycle Counter (1-year term)
Sysco
Winnipeg, MB · Sysco Winnipeg
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 17 mins ago
Plant Operator (Goose Lake, NU)
Orica
NU · Goose Lake, NU
…progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and…
Added 17 mins ago
HL
Power Engineer - L 2nd Refrigeration 3rd Boiler
High Liner Foods
Lunenburg, NS
- Full-time
…innovation, and of course, responsible operations. Our talented team is committed to the High Liner Foods goal of becoming the leader in branded, value-added seafood in North…
Added 17 mins ago
SF
Sales Coordinator
Sprouse Fire & Safety
Calgary, AB
- Full-time
Do you thrive in an organization and support role? Are you a team player and customer service focused?
Added 17 mins ago
DN
CyberDet & Underground EIS Specialist
Dyno Nobel
Vancouver, BC
- Full-time
Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries.…
Added 17 mins ago
VC
Traffic Control Person (TCP) / Hoist Operator - Mission
Ventana Construction Corporation
Mission, BC
- Full-time
We have a lot to be proud of at Ventana Construction. As a full-service construction partner, our goal is to deliver the best building and the best service possible for our clients. Our tag…
Added 17 mins ago
FR
Senior Facilities Manager
Foresight Recruitment Group
Montreal, QC
- $130,000 to $150,000 CAD / year
- Full-time
This is a substantial national account with high service expectations. You will work closely with the National Director, regional facilities teams and senior client stakeholders to deliver…
Added 17 mins ago
BR
Brand Manager
BarBurrito Restaurants Inc.
Toronto, ON · North York, ON
- Full-time
Act as a senior marketing leader and trusted partner to the VP of Marketing, helping raise the strategic and executional capabilities of the broader team.

CSN Collision

Collision Centre General Manager

Waterloo, ON, Canada

$95,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $95,000 to $130,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Collision Centre General Manager

Company Overview:

Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision is one of Canada's most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.

Job Summary:

CSN Collision is looking for a strong leader to manage one of our stores. Reporting to the Regional Operations Manager – Cluster 2, The General Manager for a collision center is responsible for overseeing all aspects of the autobody repair process within the collision center. This role requires a combination of technical expertise in autobody repair, managerial skills, and customer service acumen. The manager ensures that repairs are completed efficiently, safely, and to the highest quality standards while maintaining excellent customer satisfaction levels.

Key Responsibilities:

Team Management:

· Supervise and lead a team of autobody technicians, painters, estimators, and administrative staff.

· Provide guidance, training, and support to staff members to ensure they perform their duties effectively.

· Foster a positive and collaborative work environment that encourages teamwork and professional growth.

Workflow Management:

· Coordinate and schedule repair jobs to optimize workflow and ensure timely completion of repairs.

· Allocate resources, including personnel, equipment, and materials, based on workload and priorities.

· Monitor progress on repair jobs and address any delays or issues that may arise to keep projects on track.

Quality Control:

· Implement and enforce quality control procedures to ensure that all repairs meet industry standards and customer expectations.

· Conduct regular inspections of completed repairs to verify quality and identify any deficiencies that need to be addressed.

· Work closely with technicians to resolve technical challenges and provide guidance on best practices.

Customer Service:

· Interact with customers to understand their repair needs, provide accurate estimates, and address any concerns or questions they may have.

· Maintain open lines of communication with customers throughout the repair process, keeping them informed of progress and any changes to the timeline or scope of work.

· Handle customer complaints or issues in a professional and timely manner, striving to achieve high levels of customer satisfaction.

Inventory and Supply Management:

· Manage inventory levels of parts, materials, and supplies necessary for autobody repairs.

· Establish relationships with suppliers and negotiate pricing agreements to ensure cost-effective procurement of materials.

· Monitor inventory levels and reorder supplies as needed to prevent disruptions to workflow.

Safety and Compliance:

· Enforce safety protocols and ensure that all staff members adhere to safety regulations and best practices.

· Stay informed about industry trends, regulations, and advancements in autobody repair techniques and equipment.

· Ensure that the collision center operates in compliance with relevant environmental, health, and safety standards.

Financial Management:

· Develop and manage budgets for the collision center, including operating expenses, labor costs, and capital expenditures.

· Monitor financial performance and implement cost-control measures to optimize profitability.

· Analyze financial reports and key performance indicators to identify areas for improvement and implement strategies to increase efficiency and revenue.

Must have at least 5 years of Collision Centre Management or Estimations Experience

Experience working with Bodyshop Connect and Nexsyis an asset

5+ years of proven experience in store management or a similar role

Excellent communication and interpersonal abilities

Proven teambuilding and leading experience

Sales and negotiation aptitude

On-the-Job Exposure to the following elements:

Fumes

Dirt

Chemicals/Toxins

Hazards

Heat/Cold

Noise

Competitive pay (Base + Bonus)

Health benefits

Training and Support

Career pathways

Apply About employer

More about this job

Responsibilities

The General Manager oversees all aspects of the autobody repair process, including team supervision, workflow coordination, and quality control. They are also responsible for managing inventory, ensuring safety compliance, and overseeing the financial performance of the collision center.

Requirements

Candidates must have at least 5 years of experience in collision center management or estimations. Proven leadership, teambuilding, and strong communication skills are essential for this role.

Skills

Team management
Workflow management
Quality control
Customer service
Inventory management
Supply management
Safety compliance
Financial management
Budgeting
Estimating
Leadership
Communication
Teambuilding
Sales
Negotiation
Autobody repair

Benefits

Competitive pay
Bonus
Health benefits
Training and support
Career pathways

Visa sponsorship

Not detected in the job text

Keywords

Collision Centre
Autobody Repair
Bodyshop Connect
Nexsyis
Estimations
Team Management
Workflow Optimization
Quality Control
Inventory Management
Safety Protocols
Financial Performance
Budgeting
Customer Satisfaction
Leadership
Negotiation
Operations Management

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