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Added 10 mins ago
BF
Senior Mechanical Project Engineer
BC Ferries
BC · British Columbia, Canada
- Full-time
Reporting To The Engineering Manager, Mechanical In The Technical Services And Standards Department, You Add Value In Key Areas Of Oversight Such As
Added 10 mins ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 10 mins ago
RE
Territory Sales Representative- Kubota
Robert's Equipment
Meaford, ON
- Full-time
…equipment solutions backed by real support - from our six full-service locations to our mobile technicians who meet customers where they…
Added 10 mins ago
CN
Manager, Waste Program Oversight
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…initiatives to strengthen operational efficiency, data quality, customer service, and long-term program…
Added 10 mins ago
CN
Manager, Waste Technical Services
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Driving continuous improvement initiatives that enhance operational performance, service delivery, transportation effectiveness, customer support, technical capability, and data quality.
Added 10 mins ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
The ideal candidate brings strong technical troubleshooting capabilities, production incident management experience, and a proactive approach to operational improvements, automation, and…
Added 10 mins ago
LH
Guest Service Agent - PT
Level Hotels & Furnished Suites
Vancouver, BC
- $21 to $24 CAD / hour
- Part-time
Communicate any relevant feedback from guest and/or other departments with the Guest Service Manager
Added 10 mins ago
SD
Specialist, Bilingual Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action…
Added 10 mins ago
LJ
#2026-ITC1 – IT Coordinator
Life's Journey Inc.
Winnipeg, MB
- Internship
The IT Technical Support Coordinator is responsible for coordinating the set up and maintenance, installing and configuring software and drivers. The IT Technical Support is also…
Added 10 mins ago
Quality Assurance & Technical Support Specialist
Enercare
Calgary, AB
Complete quality, technical, and safety assessments of work carried out by Technical Field Staff and initiate corrective actions as appropriate, including coaching, on-the-job training, and…
Added 10 mins ago
Q3- NAMORC- Oracle Fusion Cloud Program Manager - Canada
Infosys
ON
Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations…
Added 10 mins ago
Outpatient Clinic Clerk - Jim Pattison Outpatient Care & Surgery Centre
Fraser Health
Surrey, BC
Within the context of a client and family centered care model, reporting to the Manager, Clinical Services or designate, this position performs a variety of duties in support of an…
Added 25 mins ago
UO
Trades 2 - Bricklayer
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $7,186 to $7,666 CAD / month
- Full-time
…equipment to be employed and how best to complete the work based on technical knowledge of the trade and related departmental guidelines and policies; inappropriate decisions may result in…
Added 25 mins ago
TT
Program Manager
TTM Technologies
Toronto, ON
- Full-time
The Program Manager is the primary point of accountability for assigned customer programs from quotation through full-scale production. This role coordinates engineering, manufacturing…
Added 25 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 40 mins ago
TU
Ice Maker 3
The University of British Columbia
Vancouver, BC
- $35.47 to $38.29 CAD / hour
- Part-time
…incumbent is also responsible for delivering a necessary level of customer service to clients, guests, service partners, and all rink user…
Added 40 mins ago
ZS
Senior Application Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Take accountability for service delivery performance, meeting customer expectations, and driving future demand.
Added 40 mins ago
WM
Laser Scanning Technician
Weir Minerals
Fort McMurray, AB
- $38.4 CAD / hour
- Full-time
…investigations, and re-use versus replace recommendations for critical customer assets. Reporting to the Oil Sands Technical Solutions Manager, the Laser Scanning Technician collaborates…
Added 40 mins ago
TU
Engineer
The University of British Columbia
Kelowna, BC
- $5,713 to $6,545 CAD / month
- Full-time
…report anomalies or water quality concerns to the Assistant Manager, Engineering and Utility…
Added 40 mins ago
ES
Facilities Operations & Capital Projects Manager
Equans Services Canada & US
Kelowna, BC
- Full-time
Equans Services is seeking a Facilities Operations & Capital Projects Manager to support the delivery of Integrated Facility Management (IFM) services at Kelowna International Airport (YLW)…
Added 40 mins ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- Contract
…email by ascertaining the nature of the inquiry (prospective customer, service or general inquiry); obtaining lead qualification information from prospective customers (for campaign…
Added 40 mins ago
MO
IT Support Analyst - Contract
Martin-Brower of Canada Co.
New Westminster, BC
- $72,000 to $87,000 CAD / year
- Contract
…taker, with a goal to advance in their career. This position is customer-facing and requires a customer service, technical support, and consulting mindset where supporting business…
Added 40 mins ago
MB
IT Support Analyst
Martin Brower UK and Ireland
New Westminster, BC
- Contract
…taker, with a goal to advance in their career. This position is customer-facing and requires a customer service, technical support, and consulting mindset where supporting business…
Added 40 mins ago
AI
Service Delivery Manager (French)
Apptoza Inc.
Montreal, QC
- Full-time
Drive continuous service improvement initiatives to enhance efficiency, reliability, and customer satisfaction."
Added 40 mins ago
ES
Vice-président(e) exécutif(ve), Développement des affaires - Montréal | Executive Vice President, Business Development - Montreal
Equans Services Canada & US
Montreal, QC
- Full-time
As the company's senior commercial leader, the EVP drives profitable growth through market expansion, new customer acquisition, strategic account development, and the positioning of Equans…

CSN Collision

Collision Centre General Manager

Waterloo, ON, Canada

$95,000 to $130,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $95,000 to $130,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Collision Centre General Manager

Company Overview:

Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision is one of Canada's most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.

Job Summary:

CSN Collision is looking for a strong leader to manage one of our stores. Reporting to the Regional Operations Manager – Cluster 2, The General Manager for a collision center is responsible for overseeing all aspects of the autobody repair process within the collision center. This role requires a combination of technical expertise in autobody repair, managerial skills, and customer service acumen. The manager ensures that repairs are completed efficiently, safely, and to the highest quality standards while maintaining excellent customer satisfaction levels.

Key Responsibilities:

Team Management:

· Supervise and lead a team of autobody technicians, painters, estimators, and administrative staff.

· Provide guidance, training, and support to staff members to ensure they perform their duties effectively.

· Foster a positive and collaborative work environment that encourages teamwork and professional growth.

Workflow Management:

· Coordinate and schedule repair jobs to optimize workflow and ensure timely completion of repairs.

· Allocate resources, including personnel, equipment, and materials, based on workload and priorities.

· Monitor progress on repair jobs and address any delays or issues that may arise to keep projects on track.

Quality Control:

· Implement and enforce quality control procedures to ensure that all repairs meet industry standards and customer expectations.

· Conduct regular inspections of completed repairs to verify quality and identify any deficiencies that need to be addressed.

· Work closely with technicians to resolve technical challenges and provide guidance on best practices.

Customer Service:

· Interact with customers to understand their repair needs, provide accurate estimates, and address any concerns or questions they may have.

· Maintain open lines of communication with customers throughout the repair process, keeping them informed of progress and any changes to the timeline or scope of work.

· Handle customer complaints or issues in a professional and timely manner, striving to achieve high levels of customer satisfaction.

Inventory and Supply Management:

· Manage inventory levels of parts, materials, and supplies necessary for autobody repairs.

· Establish relationships with suppliers and negotiate pricing agreements to ensure cost-effective procurement of materials.

· Monitor inventory levels and reorder supplies as needed to prevent disruptions to workflow.

Safety and Compliance:

· Enforce safety protocols and ensure that all staff members adhere to safety regulations and best practices.

· Stay informed about industry trends, regulations, and advancements in autobody repair techniques and equipment.

· Ensure that the collision center operates in compliance with relevant environmental, health, and safety standards.

Financial Management:

· Develop and manage budgets for the collision center, including operating expenses, labor costs, and capital expenditures.

· Monitor financial performance and implement cost-control measures to optimize profitability.

· Analyze financial reports and key performance indicators to identify areas for improvement and implement strategies to increase efficiency and revenue.

Must have at least 5 years of Collision Centre Management or Estimations Experience

Experience working with Bodyshop Connect and Nexsyis an asset

5+ years of proven experience in store management or a similar role

Excellent communication and interpersonal abilities

Proven teambuilding and leading experience

Sales and negotiation aptitude

On-the-Job Exposure to the following elements:

Fumes

Dirt

Chemicals/Toxins

Hazards

Heat/Cold

Noise

Competitive pay (Base + Bonus)

Health benefits

Training and Support

Career pathways

Apply About employer

More about this job

Responsibilities

The General Manager oversees all aspects of the autobody repair process, including team supervision, workflow coordination, and quality control. They are also responsible for managing inventory, ensuring safety compliance, and overseeing the financial performance of the collision center.

Requirements

Candidates must have at least 5 years of experience in collision center management or estimations. Proven leadership, teambuilding, and strong communication skills are essential for this role.

Skills

Team management
Workflow management
Quality control
Customer service
Inventory management
Supply management
Safety compliance
Financial management
Budgeting
Estimating
Leadership
Communication
Teambuilding
Sales
Negotiation
Autobody repair

Benefits

Competitive pay
Bonus
Health benefits
Training and support
Career pathways

Visa sponsorship

Not detected in the job text

Keywords

Collision Centre
Autobody Repair
Bodyshop Connect
Nexsyis
Estimations
Team Management
Workflow Optimization
Quality Control
Inventory Management
Safety Protocols
Financial Performance
Budgeting
Customer Satisfaction
Leadership
Negotiation
Operations Management

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