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Added 6 mins ago
Customer Service Representative - Hamilton Airport
Enterprise
Mount Hope, ON
Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 1 hour ago
Senior Finance Operations Analyst, Collections & Cash Management
Liberty Mutual Canada
Remote, Canada
Full-time · Remote
…organizational objectives. In addition, the role supports key Accounts Payable activities and serves as the designated backup for the Accounts Payable function, ensuring continuity of…
Added 3 hours ago
Building Administrator
Larlyn Property Management
London, ON
Part-time
Reports payments received to the Accounts Receivable department within one business day of receipt and submits payments to the Management Head Office / Accounts Receivable Department as…
Added 3 hours ago
Coordonnateur de projet - Project Coordinator
Dexterra Group
QC · Courcelette, QC
Full-time
Accounts payable, accounts receivable, invoicing as required on a project basis..
Added 6 hours ago
Customer Service Representative - Hamilton Airport
Enterprise Holdings
Hamilton, ON
$18.5 CAD / hour
Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 19 hours ago
Sales Representative Construction | Truro
A.L.P.A. Equipment Ltd.
Upper Onslow, NS
Full-time
Work closely with the accounts receivable department.
Added 19 hours ago
Sales Representative - Forestry | Fredericton, NB
A.L.P.A. Equipment Ltd.
Maugerville, NB
Full-time
Work closely with the accounts receivable department.
Added 19 hours ago
Sales Representative Construction | Balmoral, NB
A.L.P.A. Equipment Ltd.
Balmoral, NB
Full-time
Work closely with the accounts receivable department.
Added 1 day ago
Contract Inside Sales Representative
Performance Food Group
Milton, ON
Contract
As an Inside Sales Representative, you are responsible for the sales and profitability growth of specific accounts in an assigned ledger which includes order taking, order processing, order…
Added 2 days ago
Account Representative
MJ Roofing - Total Roof Management
Winnipeg, MB
Full-time
· Coordinate with Accounts Receivable when required to support the timely collection of outstanding customers invoices.
Added 4 days ago
Staff Accountant
Live Nation Entertainment
Vancouver, BC
Full-time
Support accounts payable and accounts receivable with customer setup, inquiries, and reviewing of subledgers and aged balances.
Added 3 days ago
Collections Coordinator
ARxIUM INC
Winnipeg, MB
$50,000 to $60,000 CAD / year
Full-time
Perform in-depth payment research, reconciliation, and dispute resolution across customer accounts.
Added 1 month ago
Accounts Receivable Representative
Cintas Canada
Boucherville, QC
Full-time
Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify…
Added 3 days ago
Credit Supervisor
Sonepar
Surrey, BC
Reporting to the Credit Manager, the Credit Supervisor will manage the Accounts Receivable portfolio for Gescan. Based at Surrey head office, this role focuses on customer experience,…
Added 3 days ago
Credit Supervisor
Sonepar Canada
Surrey, BC
Full-time
Reporting to the Credit Manager, the Credit Supervisor will manage the Accounts Receivable portfolio for Gescan. Based at Surrey head office, this role focuses on customer experience,…
Added 3 days ago
Accounting Clerk
Coast Mountain Bus Company
Vancouver, BC · Greater Vancouver, BC
$5,339 to $6,398 CAD / month
Full-time
Performs a variety of accounting duties including the recording and payment of invoices and the processing of accounts receivable. Researches and keys in invoices for payment and ensures…
Added 3 days ago
Accounting Clerk - FTT
Coast Mountain Bus Company
Vancouver, BC · Greater Vancouver, BC
$5,339 to $6,398 CAD / month
Temporary
Performs a variety of accounting duties including the recording and payment of invoices and the processing of accounts receivable.
Added 3 days ago
Senior Architectural Project Manager
Architecture49 Inc.
Ottawa, ON
Full-time
…backlog, client/ consulting invoicing, work in progress and accounts receivable, overhead optimization, and overall quality of…
Added 1 month ago
Accounts Receivable Representative
Cintas
Boucherville, QC
Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify…
Added 3 days ago
Accounts Receivables Representative
Wolseley Canada Inc.
Concord, ON
Full-time
The Accounts Receivable Representative is responsible for managing customer accounts, ensuring timely collection of outstanding payments, maintaining accurate financial records, and…
Added 1 month ago
Bookkeeper
PADS Financial
Montreal, QC
Full-time
Record financial transactions and reconcile accounts.
Added 3 days ago
Freight Coordinator
Boshart Industries Inc.
Milverton, ON
$60,000 to $72,500 CAD / year
Full-time
Assist the Customer Service and Accounts Receivable (AR) teams with tracking inquiries and proof of delivery (POD) requests
Added 10 days ago
Area Sales Representative - Aggregates
Amrize
Montréal-Est, QC · Montreal, Queb
Work closely with Credit to ensure healthy accounts receivable and achieve collection targets.
Added 10 days ago
Inside Sales Representative - Aggregates
Amrize
Montréal-Est, QC · Montreal, Queb
…new sales when opportunities are identified. The Inside Sales Representative manages sales to current customers while actively developing new business. They will maintain a strong…
Added 10 days ago
Inside Sales Representative
Amrize
Mississauga, ON
Join Amrize as a Inside Sales Representative and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s…

CSN Collision

Licensed Autobody Technician

St. Catharines, ON, Canada

Experience: 3 to 5 Years of experience in customer service, accounts payable and receivables is an asset.
Posting language: English
Posted: Sep 2, 2026

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Original job description

CSN Collision was founded in 2002 by four successful collision repair owners to help independent repair facilities improve performance through training, operational support, and marketing initiatives. Today, CSN Collision is a leading collision repair network with over 400 locations across Canada, the United States, and Italy.

In addition to its franchise network, CSN operates a growing group of corporate-owned collision repair centres across Ontario, focused on delivering safe, high-quality repairs and exceptional customer experience.

Job Summary:

The customer service representative ensures that the customer who comes through the door knows that we as a team at CSN will handle all repairs, questions, or issues they may need resolved in a friendly and professional manner. The CSR’s goal is to ascertain the customers’ needs and determine how best to meet them and provide them with viable options and cost-effective solutions. This role ensures that they keep the customer and insurance company up to date on the process of each repair and help to maintain the flow of all repairs by entering and exiting the shop. Providing quality customer service makes for a great experience at our shop.

Primary Objectives of the Role

Customer & Vendor Support: Handle inquiries from customers and vendors via phone, email, and in person. Maintain a professional and positive approach, provide updates throughout processes, and resolve issues promptly to ensure smooth account and claim management.
Invoice, Payment & Claims Processing: Accurately enter invoices, post payments, create repair and towing invoices, and maintain up-to-date financial and administrative records. Receive payments from customers, insurers, and third parties.
Scheduling & Coordination: Book appraisal, repair, rental, and sublet appointments; confirm drivability and towing needs; coordinate with head office and external partners for documentation and payment processing
Document & System Management: Maintain organized digital and physical filing systems, update management systems with dates and notes, scan and post invoices, and track calls per claim.
Vehicle & Courtesy Car Handling: Check in courtesy cars, record mileage and condition, and manage warranty parts for corrosion claims.
Insurance & Claims Administration: Explain insurance processes, verify deductibles, prepare claim paperwork, update insurers on repair status, and manage estimating systems, assignments, and supplements.
Customer Experience & Compliance: Ensure clear communication through preferred channels, manage customer touchpoints, facilitate CSI reviews, and maintain compliance with WHMIS and PIPEDA standards.
General Office Support: Assist with office administration, labor flagging, cost management, and other duties as required, including maintaining a clean and organized workspace.

3 to 5 Years of experience in customer service, accounts payable and receivables is an asset.
3 to 5 years of experience, automotive parts experience is preferred
Working Knowledge of the ARMS system, Mitchell and Reynolds, Collision Link and Progi Parts to source value pricing or any other inventory Management system will be an asset.
Valid Driver’s license

Potential On-the-Job Exposure to the following elements:

Fumes
Dirt
Chemicals/Toxins
Hazards
Heat/Cold
Noise
Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials

What we offer:

Competitive pay
Benefits

Schedule: 8 hour shift, Monday to Friday

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The customer service representative manages customer inquiries, insurance claims, and vendor relations to ensure a smooth repair process. They are also responsible for administrative tasks including invoicing, payment processing, and maintaining accurate digital and physical records.

Requirements

Candidates should have 3 to 5 years of experience in customer service and accounts payable/receivable, with a preference for automotive parts knowledge. A valid driver's license is required, along with proficiency in industry-specific software like ARMS, Mitchell, and Reynolds.

Skills

Customer service
Accounts payable
Accounts receivable
Automotive parts management
Claims processing
Invoicing
Scheduling
Administrative support
Insurance administration
Data entry
Communication
Inventory management
Conflict resolution
WHMIS compliance
PIPEDA compliance

Benefits

Competitive pay

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
Customer service representative
Accounts payable
Accounts receivable
ARMS
Mitchell
Reynolds
Collision Link
Progi Parts
Claims administration
Invoicing
Inventory management
WHMIS
PIPEDA
Automotive
Insurance
Administrative support
Scheduling
Appraisal
Warranty parts

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