Jobs in Canada

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Added 1 day ago
autobody technician - refinishing
Collision Clinic
St. John's, NL
Full-time
Added 1 day ago
autobody technician - collision
Collision Clinic
St. John's, NL
Full-time
Added 2 days ago
Autobody Technician
Lift Auto Group
Red Deer, AB
Up to $34 CAD / hour
Full-time
CSN Caliber is looking for a skilled Autobody Technician in Red Deer, AB. In this role, you will contribute to restoring vehicles to pre-accident condition while delivering high-quality…
Added 3 months ago
Autobody Technician
Lift Auto Group
Chetwynd, BC
$32 to $35 CAD / hour
Full-time
CSN Chetwynd is seeking a certified Autobody Technician to join our repair team. In this position your skills will contribute to restoring vehicles while ensuring customer satisfaction…
Added 5 days ago
EV Autobody Repair Technician
CSN Collision
Dieppe, NB
Full-time
CSN Champlain Auto Body is seeking an experienced EV Auto Body Repair Technician to join our growing collision repair team.
Added 5 days ago
EV Autobody Repair Technician
CSN Collision
Dieppe, NB
$52,000 to $95,000 CAD / year
Full-time
CSN Champlain Auto Body is seeking an experienced EV Auto Body Repair Technician to join our growing collision repair team.
Added 6 days ago
Autobody Technician
Craftsman Collision
Langley (District), BC
Full-time
We're currently seeking a full-time permanent Autobody Technician to join the amazing team at our Walnut Grove location in BC.
Added 6 days ago
Autobody Technician
Davis Automotive Group
Airdrie, AB
$31 to $35.5 CAD / hour
Full-time
Are you a skilled Autobody technician who is detail-driven and tired of working where no one cares?
Added 26 days ago
autobody technician - collision
Kirmac Collision & Autoglass
Coquitlam, BC
Full-time
Added 17 days ago
autobody technician
Edmonton Frame & Suspension Ltd
Edmonton, AB
Full-time
Added 18 days ago
Licensed Autobody Technician
CSN Collision
St. Catharines, ON
Internship
Added 1 month ago
Autobody Technician
Kirmac Collision and Autoglass
Kelowna, BC
We’re looking for an Experienced Auto Body Technician.
Added 18 days ago
Licensed Autobody Technician
CSN Collision
St. Catharines, ON
Added 4 months ago
Red Seal Autobody Technician - O'Regan's Collision Centre
O'Regan's Automotive Group
Dartmouth, NS
$80,000 to $110,000 CAD / year
Full-time
…skills. We are looking for people with industry experience in the autobody field. This is your opportunity to join one of Canada’s largest and most progressive collision centers. What makes…
Added 23 days ago
Autobody Technician
Lift Auto Group
Hinton, AB
Up to $34 CAD / hour
CSN Cascade is looking to explain their repair team by adding an experienced Autobody Technician. Your skills will contribute to restoring vehicles while ensuring customer satisfaction…
Added 23 days ago
Autobody Technician
Davis Automotive Group
Lethbridge, AB
$110,000 to $165,000 CAD / year
Full-time
Are you a skilled Autobody technician who is detail-driven and tired of working where no one cares?
Added 25 days ago
Autobody Technician
Lift Auto Group
Innisfail, AB
Up to $34 CAD / hour
Full-time
Join us as an Autobody Technician at our CSN Innisfail location. In this position your skills will contribute to restoring vehicles while ensuring customer satisfaction through quality…
Added 2 months ago
autobody technician
FIX AUTO MISSISSAUGA EAST
Mississauga, ON
Full-time
Added 1 month ago
Autobody Technician
Craftsman Collision
Dawson Creek, BC
Full-time
We're currently seeking a full-time permanent Autobody Technician to join the amazing team at our Dawson location in BC.
Added 1 month ago
Autobody Technician
Lift Auto Group
Sherwood Park, AB
Up to $30 CAD / hour
Full-time
Proven experience in automotive repair as an Autobody Technician.
Added 1 month ago
Autobody Technician
CSN Collision
Mississauga, ON
Full-time
CSN is looking for an Auto Body Tech to join our team. Our Auto Body Technician must be able to take a vehicle in a damaged state and repair or restore damaged vehicles to their original…
Added 2 months ago
Autobody Technician
CSN Collision
New Hamburg, ON
Full-time
CSN Collision New Hamburg is currently seeking a skilled Auto Body Technician to join our team. In this role, you will be responsible for repairing and restoring damaged vehicles to…
Added 1 month ago
Autobody Technician
Lift Auto Group
Edmonton, AB
Up to $30 CAD / hour
Full-time
Intact Service Centre Edmonton South is expanding their repair team. Join us as an Autobody Technician - where your skills will contribute to restoring vehicles while ensuring customer…
Added 1 month ago
Autobody Technician
Lift Auto Group
Stony Plain, AB
Up to $30 CAD / hour
Full-time
CSN Absolute is expanding their repair team in Stony Plain, AB. Join us as an Autobody Technician - where your skills will contribute to restoring vehicles while ensuring customer…
Added 3 months ago
Autobody Repair Technician
CSN Collision
Port Hope, Ontario
Full-time
Primary Objectives of the AutoBody (Collision Repair) Technician:

CSN Collision

Licensed Autobody Technician

St. Catharines, ON, Canada

Experience: 3 to 5 Years of experience in customer service, accounts payable and receivables is an asset.
Posting language: English
Posted: Sep 2, 2026

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Original job description

CSN Collision was founded in 2002 by four successful collision repair owners to help independent repair facilities improve performance through training, operational support, and marketing initiatives. Today, CSN Collision is a leading collision repair network with over 400 locations across Canada, the United States, and Italy.

In addition to its franchise network, CSN operates a growing group of corporate-owned collision repair centres across Ontario, focused on delivering safe, high-quality repairs and exceptional customer experience.

Job Summary:

The customer service representative ensures that the customer who comes through the door knows that we as a team at CSN will handle all repairs, questions, or issues they may need resolved in a friendly and professional manner. The CSR’s goal is to ascertain the customers’ needs and determine how best to meet them and provide them with viable options and cost-effective solutions. This role ensures that they keep the customer and insurance company up to date on the process of each repair and help to maintain the flow of all repairs by entering and exiting the shop. Providing quality customer service makes for a great experience at our shop.

Primary Objectives of the Role

Customer & Vendor Support: Handle inquiries from customers and vendors via phone, email, and in person. Maintain a professional and positive approach, provide updates throughout processes, and resolve issues promptly to ensure smooth account and claim management.
Invoice, Payment & Claims Processing: Accurately enter invoices, post payments, create repair and towing invoices, and maintain up-to-date financial and administrative records. Receive payments from customers, insurers, and third parties.
Scheduling & Coordination: Book appraisal, repair, rental, and sublet appointments; confirm drivability and towing needs; coordinate with head office and external partners for documentation and payment processing
Document & System Management: Maintain organized digital and physical filing systems, update management systems with dates and notes, scan and post invoices, and track calls per claim.
Vehicle & Courtesy Car Handling: Check in courtesy cars, record mileage and condition, and manage warranty parts for corrosion claims.
Insurance & Claims Administration: Explain insurance processes, verify deductibles, prepare claim paperwork, update insurers on repair status, and manage estimating systems, assignments, and supplements.
Customer Experience & Compliance: Ensure clear communication through preferred channels, manage customer touchpoints, facilitate CSI reviews, and maintain compliance with WHMIS and PIPEDA standards.
General Office Support: Assist with office administration, labor flagging, cost management, and other duties as required, including maintaining a clean and organized workspace.

3 to 5 Years of experience in customer service, accounts payable and receivables is an asset.
3 to 5 years of experience, automotive parts experience is preferred
Working Knowledge of the ARMS system, Mitchell and Reynolds, Collision Link and Progi Parts to source value pricing or any other inventory Management system will be an asset.
Valid Driver’s license

Potential On-the-Job Exposure to the following elements:

Fumes
Dirt
Chemicals/Toxins
Hazards
Heat/Cold
Noise
Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials

What we offer:

Competitive pay
Benefits

Schedule: 8 hour shift, Monday to Friday

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The customer service representative manages customer inquiries, insurance claims, and vendor relations to ensure a smooth repair process. They are also responsible for administrative tasks including invoicing, payment processing, and maintaining accurate digital and physical records.

Requirements

Candidates should have 3 to 5 years of experience in customer service and accounts payable/receivable, with a preference for automotive parts knowledge. A valid driver's license is required, along with proficiency in industry-specific software like ARMS, Mitchell, and Reynolds.

Skills

Customer service
Accounts payable
Accounts receivable
Automotive parts management
Claims processing
Invoicing
Scheduling
Administrative support
Insurance administration
Data entry
Communication
Inventory management
Conflict resolution
WHMIS compliance
PIPEDA compliance

Benefits

Competitive pay

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
Customer service representative
Accounts payable
Accounts receivable
ARMS
Mitchell
Reynolds
Collision Link
Progi Parts
Claims administration
Invoicing
Inventory management
WHMIS
PIPEDA
Automotive
Insurance
Administrative support
Scheduling
Appraisal
Warranty parts

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