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Added 11 mins ago
Building Operations Staff
YBC
Chilliwack, BC
Full-time
The Building Operations Staff member is responsible for ensuring the safe, efficient, and reliable operation of all facilities, equipment, and building systems through routine maintenance,…
Added 25 mins ago
Summer Student – Indian Head, SK
Paterson Grain
Indian Head, SK
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Melita, MB
Paterson Grain
Melita, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Deloraine, MB
Paterson Grain
Deloraine, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Binscarth, MB
Paterson Grain
Binscarth, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Holland, MB
Paterson Grain
Holland, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Swift Current, SK
Paterson Grain
Swift Current, SK
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Teulon, MB
Paterson Grain
Teulon, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Gunton, MB
Paterson Grain
MB · Gunton, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Steinbach, MB
Paterson Grain
Steinbach, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Killarney, MB
Paterson Grain
Killarney, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Culross, MB
Paterson Grain
MB · Culross, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Niverville, MB
Paterson Grain
Niverville, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Arborg, MB
Paterson Grain
Arborg, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 25 mins ago
Summer Student – Winnipeg, MB
Paterson Grain
Winnipeg, MB
Full-time
…team at a Paterson Grain location. Reporting to the Location Manager, you will be responsible for assisting and shadowing various staff at the location, with a view to ensuring quality in…
Added 41 mins ago
Medical Office Assistant (MOA) - Urgent and Primary Care Centre (UPCC)
Vancouver Coastal Health
Richmond, BC
$27.84 to $29.72 CAD / hour
Part-time
Within a team based model of care and reporting to the Program Manager, the Medical Office Assistant performs registration and clerical support functions for the Primary Care Clinic which…
Added 41 mins ago
Medical Office Assistant (MOA) - Urgent and Primary Care Centre (UPCC)
Vancouver Coastal Health
Richmond, BC
$27.84 to $29.72 CAD / hour
Temporary
Within a team based model of care and reporting to the Program Manager, the Medical Office Assistant performs registration and clerical support functions for the Primary Care Clinic which…
Added 1 hour ago
Guest Services Representative ( Part-Time) (6-weeks contract)
Morguard
Prince George, BC
The Guest Services Representative is accountable to the Marketing Manager to ensure the effective delivery of uninterrupted, consistent and added-value customer service to the visitors and…
Added 1 hour ago
Coord, Human Resources-MOH **(6 month secondment)**
Great Canadian Entertainment
Campbellville, ON
Under the general direction of the Manager, Human Resources, this position is responsible for delivering HR services to a site, including coordinating team member requests and changes, as…
Added 1 hour ago
Systems Administrator-GCGCON
Great Canadian Entertainment
Toronto, ON
Under the general direction of the Manager, Systems and Infrastructure, the Systems Administrator is responsible for the implementation, administration, maintenance, monitoring, and support…
Added 1 hour ago
Cleaner
BGIS
Cornwall, ON
Full-time
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks…
Added 2 hours ago
Supply Chain Specialist - GMP
Apex Systems
Toronto, ON
$30 to $35 USD / hour
Contract
…warehousing external partners. Reporting to the Supply Chain Manager, this position will have accountability for all inbound/outbound materials flow operations (raw materials and finished…
Added 2 hours ago
Janitorial Operations Supervisor
ISS
Coquitlam, BC
$63,000 to $70,000 CAD / year
Advise the Site Operations Manager on decisions relating to the facilities operations and performance
Added 2 hours ago
Resident Caretaker
Onni Group of Companies
Chilliwack, BC
Full-time
…meaningful relationships with residents and vendors. As a Property Manager, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and…
Added 2 hours ago
Maintenance Manager - Capilano RV Park - 1 year term
Nch’ḵay̓ Development Corporation
North Vancouver, BC
Full-time
…tasks and direct/manage a staff of workers for landscaping, general repairs and cleaning. The ideal candidate will have experience in general repairs, troubleshooting, and maintenance of RV…

CSN Collision

Collision Centre General Manager

Hamilton, ON, Canada

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Apply by: Mar 28, 2027
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Summary:

Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision is one of Canada's most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.

About:

The Intact Service Centre in Hamilton is part of the CSN Collision's Corporate Store network, supporting customers with streamlined, high-quality auto repair services. The centre focuses on efficient claims handling, exceptional customer service, and consistent repair standards. CSN Collision locations ensures a smooth experience from vehicle drop-off to final delivery, providing customers with reliable repairs, transparent communication, and industry-leading service.

Primary Objectives of the Role:

We are seeking a dynamic Collision Repair Bodyshop Manager to oversee our operations and ensure the smooth running of our facility. The ideal candidate will be responsible for managing staff, overseeing customer inquiries, and driving sales to meet targets. This role is integral to the overall operations of the repair facilities' growth and performance.

Strong Leadership and clear communication skills to lead the team toward achieving goals
Ensure proper handling and efficient processing of insurance claims and repair process
Review quality control measures to ensure all repairs exceed industry standards and customers' expectations
Manage inventory of parts and supplies, placing orders as necessary to ensure materials are available for timely repairs. While cost containment is regulated
Hire, train, and supervise auto body technicians and support staff, fostering a team environment that encourages skill development and high performance
Develop and maintain relationships with parts vendors and suppliers to secure favorable terms and pricing
Manage customer feedback while providing exceptional service to ensure customer satisfaction and repeat business
Analyze financial statements, sales reports, and other performance data to identify opportunities for cost savings and efficiency improvements
Collaborate with upper management to develop strategies for improving shop efficiency and profitability
Optimizing the Repair schedule for efficient production throughput and WIP management
Overseeing all aspects of the Repair Facility, day-to-day operations, planning and target setting

Requirements

Qualifications, Experience and other requirements:

Must have at least 5 years of Collision Centre Management or Estimations Experience
Experience working with Bodyshop Connect and Nexsyis an asset
5+ years of proven experience in store management or a similar role
Excellent communication and interpersonal abilities
Proven teambuilding and leading experience
Sales and negotiation aptitude

On-the-Job Exposure to the following elements:

Fumes
Dirt
Chemicals/Toxins
Hazards
Heat/Cold
Noise

Benefits

What we offer:

Competitive pay
Casual dress
Health benefits
Training and Support
Career pathways

Schedule: Monday to Friday (8 am - 5 pm)

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow.

As CSN continues to grow, other career opportunities may become available.

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Apply About employer

More about this job

Responsibilities

Oversee the collision repair facility’s daily operations, including staff, customer inquiries, insurance claims, repair quality, inventory, and production scheduling. Lead efforts to improve customer satisfaction, shop efficiency, sales, and profitability in collaboration with upper management.

Requirements

Requires at least five years of collision centre management or estimating experience, along with proven store management, team leadership, communication, and interpersonal abilities. Sales and negotiation aptitude are required; experience with Bodyshop Connect and Nexsyis is an asset.

Skills

Collision Centre Management
Auto Body Repair
Staff Leadership
Team Building
Customer Service
Insurance Claims Processing
Quality Control
Inventory Management
Vendor Relations
Sales
Negotiation
Financial Analysis
Cost Control
Production Scheduling
Work-in-Progress Management
Communication

Benefits

Competitive Pay
Casual Dress
Health Benefits
Training and Support
Career Pathways

Visa sponsorship

Not detected in the job text

Keywords

Collision Repair
Collision Centre Management
Auto Body Technicians
Bodyshop Connect
Nexsyis
Insurance Claims
Repair Estimates
Quality Control
Parts Inventory
Supplier Relations
Customer Satisfaction
Sales Targets
Financial Statements
Sales Reports
Cost Containment
Shop Efficiency
Profitability
Production Throughput
Work-in-Progress Management
Staff Training
Team Leadership

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