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Added 4 mins ago
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Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 4 mins ago
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Shop People and Planning Manager
FERO
AB · Edmonton, AB
- Full-time
You will be the formal people leader for shop employees, working alongside our Manufacturing Operations Manager. You will lead employee matters and coordinate what needs to be produced and…
Added 4 mins ago
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Business Systems Analyst III
TD
Toronto, ON
- Full-time
The successful candidate will combine strong business and systems analysis capabilities with hands-on technical troubleshooting skills. The role includes requirements analysis, production…
Added 4 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
We are seeking an experienced Team Lead, Software Engineering to provide hands-on technical leadership for a team of Software Engineers. The Team Lead will typically lead 3–5 engineers and…
Added 4 mins ago
IT - After Hours Support - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
ASL Distribution, part of the Fastfrate Group, is a leader in Canadian transportation, warehousing and fulfillment services, supporting top North American brands with efficient, customer…
Added 4 mins ago
Production Planner
Westerkirk
Calgary, AB
With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.
Added 4 mins ago
Q3- NAMORC- S2R - JD Edwards - LCON - Canada
Infosys
Canada
Infosys is seeking an Oracle ERP Technical Consultant with strong hands-on experience in Oracle JD Edwards EnterpriseOne 9.2 technical development, along with deep expertise in JDE…
Added 4 mins ago
BG
Calibration Technician (Ottawa Area)
Boyd Group Services
Ottawa, ON
- Full-time
…to stay at the forefront of the industry. We invest in our team through continuous technical development and clear advancement opportunities. If you are looking for a new challenge, we…
Added 4 mins ago
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Calibration Technician (Mississauga Area)
Boyd Group Services
Mississauga, ON
- Full-time
…to stay at the forefront of the industry. We invest in our team through continuous technical development and clear advancement opportunities. If you are looking for a new challenge, we…
Added 4 mins ago
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AI Development Manager
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
We are seeking a technically credible leader with hands-on experience delivering production AI/ML solutions, particularly agentic systems. You will bring the practical understanding needed…
Added 4 mins ago
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Customer Success Manager, North America
tripstack
Toronto, ON
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 4 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 5 mins ago
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Customer Success Manager, North America
tripstack
Montreal, QC
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 19 mins ago
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Director of Public Practice - 4-Day Work Week
McLenehan and Associates Chartered Professional Accountants
Winnipeg, MB
- Full-time
Most senior roles in public practice follow the same script. You carry the team, but someone else makes the decisions. You review files until nine at night in March. You are told the firm…
Added 19 mins ago
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Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
…Canada), où vous assurez le rôle de référent technique et de leader pour l'intégration…
Added 19 mins ago
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Forward Deployed Engineer Intern (FDE)
GeoComply
Vancouver, BC
- Internship
Our forward deployed teams own a set of customers end to end. Engineers, solutions consultants, and technical support sit in the same pod, working the same accounts, with the people who use…
Added 19 mins ago
GeoComply Graduate Rotational Program (Technology)
GeoComply
Vancouver, BC
…customer? A business-minded graduate who wants to work inside a technical team? Or a technical graduate who wants to sit next to the customer and see what they actually…
Added 19 mins ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
…customer? A business-minded graduate who wants to work inside a technical team? Or a technical graduate who wants to sit next to the customer and see what they actually…
Added 19 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Surrey, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 34 mins ago
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Machinist
Hillenbrand
Richmond, BC
- Full-time
Support team performance by sharing knowledge, assisting with training when needed, and completing additional assigned work with care and accountability
Added 34 mins ago
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Truck Driver
EECOL
Calgary, AB
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 34 mins ago
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Territory Representative, Hospitality Sales & Service
Ecolab
Corner Brook, NL · NL
- Full-time
Ecolab is seeking a Territory Sales and Service Representative to join our team in the Newfoundland market. As an industry leader, we need talented people like you to help us continue to…
Added 34 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 34 mins ago
MN
Junior Cloud QA Specialist (SDET) - 13-month term contract (maternity leave)
March Networks
Remote, Canada
- Contract
- Remote
March Networks is an established global leader in the video surveillance industry and works with the world’s largest retailers and banking institutions. Our goal is to create a positive…
Added 34 mins ago
HL
Power Engineer - L 2nd Refrigeration 3rd Boiler
High Liner Foods
Lunenburg, NS
- Full-time
…innovation, and of course, responsible operations. Our talented team is committed to the High Liner Foods goal of becoming the leader in branded, value-added seafood in North…

CSN Collision

Collision Centre General Manager

Waterloo, ON, Canada

$95,000 to $130,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $95,000 to $130,000 CAD / year
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Overview:

Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision is one of Canada's most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.

Job Summary:

CSN Collision is looking for a strong leader to manage one of our stores. Reporting to the Regional Operations Manager - Cluster 2, The General Manager for a collision center is responsible for overseeing all aspects of the autobody repair process within the collision center. This role requires a combination of technical expertise in autobody repair, managerial skills, and customer service acumen. The manager ensures that repairs are completed efficiently, safely, and to the highest quality standards while maintaining excellent customer satisfaction levels.

Key Responsibilities:

Team Management:
Supervise and lead a team of autobody technicians, painters, estimators, and administrative staff
Provide guidance, training, and support to staff members to ensure they perform their duties effectively
Foster a positive and collaborative work environment that encourages teamwork and professional growth
Workflow Management:
Coordinate and schedule repair jobs to optimize workflow and ensure timely completion of repairs
Allocate resources, including personnel, equipment, and materials, based on workload and priorities
Monitor progress on repair jobs and address any delays or issues that may arise to keep projects on track
Quality Control:
Implement and enforce quality control procedures to ensure that all repairs meet industry standards and customer expectations
Conduct regular inspections of completed repairs to verify quality and identify any deficiencies that need to be addressed
Work closely with technicians to resolve technical challenges and provide guidance on best practices
Customer Service:
Interact with customers to understand their repair needs, provide accurate estimates, and address any concerns or questions they may have
Maintain open lines of communication with customers throughout the repair process, keeping them informed of progress and any changes to the timeline or scope of work
Handle customer complaints or issues in a professional and timely manner, striving to achieve high levels of customer satisfaction
Inventory and Supply Management:
Manage inventory levels of parts, materials, and supplies necessary for autobody repairs
Establish relationships with suppliers and negotiate pricing agreements to ensure cost-effective procurement of materials
Monitor inventory levels and reorder supplies as needed to prevent disruptions to workflow
Safety and Compliance:
Enforce safety protocols and ensure that all staff members adhere to safety regulations and best practices
Stay informed about industry trends, regulations, and advancements in autobody repair techniques and equipment
Ensure that the collision center operates in compliance with relevant environmental, health, and safety standards
Financial Management:
Develop and manage budgets for the collision center, including operating expenses, labor costs, and capital expenditures
Monitor financial performance and implement cost-control measures to optimize profitability
Analyze financial reports and key performance indicators to identify areas for improvement and implement strategies to increase efficiency and revenue

Requirements

Must have at least 5 years of Collision Centre Management or Estimations Experience
Experience working with Bodyshop Connect and Nexsyis an asset
5+ years of proven experience in store management or a similar role
Excellent communication and interpersonal abilities
Proven teambuilding and leading experience
Sales and negotiation aptitude

On-the-Job Exposure to the following elements:

Fumes
Dirt
Chemicals/Toxins
Hazards
Heat/Cold
Noise

Benefits

Competitive pay (Base + Bonus)
Health benefits
Training and Support
Career pathways

Apply About employer

More about this job

Responsibilities

Lead the collision centre’s staff and oversee repair scheduling, workflow, quality control, customer communication, inventory, safety, and regulatory compliance. Manage budgets and financial performance while improving efficiency, profitability, and customer satisfaction.

Requirements

Requires at least five years of collision centre management or estimating experience, along with five or more years of store management or similar experience. Strong communication, team leadership, sales, and negotiation abilities are required; experience with Bodyshop Connect and Nexsyis is an asset.

Skills

Team Leadership
Collision Centre Management
Autobody Repair
Workflow Management
Quality Control
Customer Service
Inventory Management
Supplier Negotiation
Safety Compliance
Financial Management
Budgeting
Cost Control
Communication
Team Building
Sales
Estimating

Benefits

Competitive Pay
Bonus
Health Benefits
Training And Support
Career Pathways

Visa sponsorship

Not detected in the job text

Keywords

Collision Centre
Collision Repair
Autobody Repair
Bodyshop Connect
Nexsyis
Estimating
Team Management
Workflow Management
Repair Scheduling
Quality Control
Customer Service
Inventory Management
Supplier Negotiation
Safety Protocols
Environmental Compliance
Health And Safety
Budget Management
Labor Costs
Capital Expenditures
Financial Performance
Cost Control
Key Performance Indicators
Sales
Negotiation
Staff Training

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