Sales Support Coordinator
- North Vancouver, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job description:
Job Summary
We are looking for a motivated and organized Entry-Level Sales Coordinator to support our sales team with daily administrative and customer service activities. This is a great opportunity for someone who wants to develop experience in sales, customer service, and business operations.
Key Responsibilities
Assist the sales team with daily administrative tasks.
Respond to customer inquiries by email and phone in a professional manner.
Prepare quotations, sales orders, invoices, and other sales documents.
Follow up with customers regarding orders, quotations, and product information.
Maintain accurate customer and sales records.
Enter and update customer information in the company system/CRM.
Coordinate with production, warehouse, and shipping teams to ensure orders are processed on time.
Monitor order status and communicate updates to customers.
Assist with preparing sales reports and tracking sales activities.
Support the sales team in maintaining good relationships with existing customers.
Help identify potential sales opportunities and forward leads to the sales team.
Perform other administrative and sales support duties as required.
Qualifications & Skills
High school diploma or equivalent; post-secondary education in business, marketing, or a related field is an asset.
Previous sales or customer service experience is an asset but not required.
Strong communication and interpersonal skills.
Good organizational and time-management skills.
Attention to detail and accuracy.
Basic knowledge of Microsoft Office, especially Excel and Outlook.
Ability to learn new software and systems quickly.
Ability to work independently and as part of a team.
Professional, positive, and customer-focused attitude.
Strong English communication skills, both written and verbal.
Position: Full-time, Entry Level
Experience: 0–1 year preferred; training will be provided.
Benefits:
Company events
Dental care
Extended health care
Life insurance
Paid time off
Vision care
- Work Location: In person
More about this job
Responsibilities
Support the sales team with administrative tasks, customer inquiries, quotations, orders, invoices, recordkeeping, and sales reporting. Coordinate order processing with production, warehouse, and shipping teams, update customers on order status, and help maintain customer relationships and identify sales leads.
Requirements
A high school diploma or equivalent is required, while post-secondary education in business, marketing, or a related field is an asset. The role calls for strong communication and organizational skills, attention to detail, basic Microsoft Office knowledge, and a professional customer-focused attitude; prior experience is an asset but not required, and training is provided.
Skills
- Sales Support
- Customer Service
- Communication
- Organization
- Time Management
- Attention to Detail
- Microsoft Office
- Excel
- Outlook
- CRM Data Entry
- Order Coordination
- Sales Reporting
- Lead Identification
- Teamwork
- Written and Verbal English
Benefits
- Company Events
- Dental Care
- Extended Health Care
- Life Insurance
- Paid Time Off
- Vision Care
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Administrative
- Logistics
Keywords
- Sales Support
- Sales Coordination
- Customer Service
- Administrative Tasks
- Customer Inquiries
- Quotations
- Sales Orders
- Invoices
- Customer Records
- Sales Records
- CRM
- Order Processing
- Production Coordination
- Warehouse Coordination
- Shipping Coordination
- Order Status Monitoring
- Sales Reports
- Sales Activity Tracking
- Customer Relationships
- Lead Identification
- Microsoft Office
- Excel
- Outlook
- Communication
- Time Management