Jobs in Canada

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Added 5 mins ago
Q
Field Enablement Manager
Quandri
Vancouver, BC
- Full-time
We're making insurance better for policyholders, while helping brokerages deliver better client service, grow faster, and harness AI so they control the future of insurance distribution.
Added 20 mins ago
CC
Account Coordinator
Cheil Canada
Mississauga, ON
- $45,000 to $50,000 CAD / year
- Full-time
…collaborate closely with cross-functional teams to ensure the success of campaigns and maintain strong client…
Added 20 mins ago
BG
Tactical Marketing - Placement Year
BMW Group
Goodwood, ON
- Internship
…data-driven organisation. Working with the Digital Marketing Manager, Marketing Steering Manager and Marketing Automation Specialist, you…
Added 20 mins ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 20 mins ago
NB
Associate
National Bank of Canada
Saint-Félicien, QC · St-Félicien, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 20 mins ago
NB
Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 20 mins ago
NB
Wealth Assocaite
National Bank of Canada
Mississauga, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 20 mins ago
NB
Wealth Associate
National Bank of Canada
Richmond, BC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 20 mins ago
NB
Wealth Associate
National Bank of Canada
Oakville, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 20 mins ago
Senior Regional Insurance Manager, HFA - SMA, Ottawa (English/French)
Scotiabank
Ottawa, ON
The Senior Regional Insurance Manager, Creditor Distribution contributes to the overall success of Creditor Insurance distribution within an assigned region. This role is responsible for…
Added 35 mins ago
V
Stock Administrator - Holt Renfrew
Valentino
Vancouver, BC
- $21 to $23 CAD / hour
…contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery,…
Added 35 mins ago
Lead Piercer- Future Opportunities
Mejuri
Canada
Possess a calm and professional demeanour in piercing services to provide the best experience to piercing clients. Embody Mejuri values throughout every client interaction.
Added 35 mins ago
RB
2027 Winter – GRM, AI Developer Intern - Innovation & AI Center of Excellence (4 Months)
Royal Bank of Canada
Toronto, ON
- Full-time
At RBC’s 2025 Investor Day, we reaffirmed our strategic ambition to become a client-centric, future-ready leader by harnessing data, digital innovation, and AI to deliver unparalleled…
Added 35 mins ago
RB
Assistant Branch Manager, Kennedy & Denison Branch
Royal Bank of Canada
ON · MARKHAM, Ontario
- Full-time
Proven success in business growth, as well as establishing community and client relationships
Added 35 mins ago
RB
Senior Manager, Application Development and Integration
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Manager will lead key Treasury Management integration projects driving client centric solutions ensuring seamless milestone tracking, transparent reporting, and successful…
Added 49 mins ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Added 49 mins ago
NB
Associate
National Bank of Canada
Victoriaville, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 49 mins ago
SR
Payroll Specialist
Specialized Recruiting Group -London, Ontario
Woodstock, ON
- $65,000 to $80,000 CAD / year
- Full-time
SRG London is recruiting for a Payroll and Benefits administrator for a reputable client in the Woodstock area. This is for an existing vacancy
Added 50 mins ago
K
Security Supervisor - Retail - Full time
Kandor
Hamilton, ON
- Full-time
…opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we…
Added 50 mins ago
SG
Enterprise - Intermediate Associate
Segal GCSE LLP
Toronto, ON
- $58,000 to $72,000 CAD / year
The Enterprise Intermediate Associate completes compilation engagements and assigned sections of larger or more complex client files with increased independence and limited supervision.…
Added 1 hour ago
MR
Senior Project Manager
MPA Recruitment
Moncton, NB
- Full-time
…Senior Project Managers in NB. As an experienced Senior Project Manager in the Building Operations team, you will manage large-scale building and infrastructure projects - ranging from $50…
Added 1 hour ago
CU
Account Coordinator
CHEIL USA
Mississauga, ON
- $45,000 to $50,000 CAD / year
…collaborate closely with cross-functional teams to ensure the success of campaigns and maintain strong client…
Added 1 hour ago
MS
Business Development Manager
MacDonald Search Group
Mississauga, ON
- Full-time
As supply issues for aluminum beverage cans and lids continue across North America and globally, our client secured price-competitive, superior-quality products from Asia that can be…
Added 1 hour ago
MS
Plant Manager / Director Operations
MacDonald Search Group
Vancouver, BC
- Full-time
Our client is a food manufacturing company in the Vancouver area.
Added 1 hour ago
C
Manager, Finance Governance & Controls (12 months)
CIBC
Toronto, ON
- Full-time
Reporting to the Director-Governance and Controls, the Manager, Governance and Controls, will play a significant role in the implementation of Finance governance, compliance and control…

CTS NG

Client Success Manager

Success, SK, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Jul 29, 2026

Original job description

The Client Success team is the critical link between our customers and the software and machine learning teams. You will use your technical skills and business experience in a hybrid role to (1) serve as a trusted partner to our customers (2) use customer feedback to shape engineering features and projects. You will get hands on operating experience in a fast growing company. There will be opportunities to travel and work with people from all over the world. Based on performance, there will be opportunities to hire and build a team and grow your leadership.

Understand our customers’ organizational goals and unique challenges and work with management to recommend and implement potential customer experience changes
Compile analysis and industry research on customer experience innovation / trends, while engaging customers (e.g., meetings, white papers)
Own and manage customer relationships to drive the value of Chatdesk’s solutions
Collaborate with management and engineering teams of our customers to help with the onboarding of our solutions and technical troubleshooting
Address, resolve, and record any customer issues around product usage, technical support, onboarding & general account satisfaction.
Ensure customer happiness and engagement by leveraging knowledge of products, services, and best practices to proactively provide support and guidance to our customers
Honesty and transparency
Do your best work
Always learning and improving
Empathy
Cultural fit with our values
Enjoy learning about different companies and understanding their business
Motivated to help our clients and their companies be even more successful
Excellent written and verbal communication skills, including content creation, public speaking and presentation skills
Ability to inspire people
Comfortable working in a fast-paced, frequently changing and evolving environment
Scrappy and positive team player
Last and certainly not least, lover of customer experience!
2-3 years at a top client services firm (e.g., banking, management consulting) with demonstrated analytical and problem solving skills
Experience in software scripting (e.g., Python) is preferred
Competitive salary
Stock options
Health, Dental and Vision insurance
401(k)

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More about this job

Responsibilities

Manage customer relationships and help clients realize value from Chatdesk’s solutions through onboarding, proactive guidance, and resolution of product or account issues. Gather customer feedback and industry insights to recommend customer experience improvements and inform engineering features and projects.

Requirements

Candidates should have 2–3 years of experience at a top client services firm, such as banking or management consulting, with demonstrated analytical and problem-solving skills. Strong communication and presentation abilities, a customer-focused mindset, adaptability, and a positive team approach are expected; software scripting experience such as Python is preferred.

Skills

Customer Success
Customer Experience
Analytical Skills
Problem-Solving
Written Communication
Verbal Communication
Content Creation
Public Speaking
Presentation Skills
Customer Onboarding
Technical Troubleshooting
Software Scripting
Python
Industry Research
Cross-Functional Collaboration

Benefits

Stock Options
Health Insurance
Dental Insurance
Vision Insurance
401(k)

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Client Services
Customer Experience
Customer Feedback
Software
Machine Learning
Engineering
Onboarding
Technical Troubleshooting
Product Usage
Account Satisfaction
Industry Research
Customer Experience Innovation
White Papers
Business Analysis
Analytical Skills
Problem-Solving
Python
Software Scripting
Public Speaking
Content Creation
Presentations
Customer Engagement
Banking
Management Consulting

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