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Store Associate
The Salvation Army in Canada
Richmond, BC
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
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Senior Account Manager
Hays
Calgary, AB
- Full-time
The Account Manager will serve as the primary point of contact for hiring managers, developing a deep understanding of client hiring needs, workforce planning initiatives, and business…
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Assistant Store Leader (Assistant Manager)
7-Eleven
Medicine Hat, AB
- Full-time
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
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Project Manager, IM-Related Level 2
Mindtris
Victoria, BC
- Full-time
This is a procurement for one consultant role of Project Manager IM-related Level 2 to work on the infrastructure transition from the current vendor to a new payment processing service…
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Truck Vehicle Service Attendant
Enterprise
Sault Ste. Marie, ON
- Full-time
The Enterprise Truck Rental Division has an immediate opening for a Part-Time Vehicle Service Attendant (VSA). The VSA will be responsible for cleaning, detailing, and providing light…
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Client Engagement Specialist
Brandon University
Brandon, MB
- Full-time
Reporting to the Product Delivery Manager, the Client Engagement Specialist plays a pivotal role in enhancing client relationships, improving service delivery experiences, and supporting…
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BU
Casual/Relief – Clerical Level 3
Brandon University
Brandon, MB
- Temporary
The Sportsplex Clerk provides exceptional receptionist/front-line customer service to Sportsplex facility users, including information management, registrations, cashier duties, and…
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Program Co-ordinator
The Salvation Army in Canada
Hamilton, ON
- Part-time
…ensuring effective teamwork, high standards of work quality and customer…
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Global Brand Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $130,000 to $140,000 CAD / year
- Full-time
Reporting to SVP Global Head of Marketing, the Global Brand Manager will be responsible for developing, executing, and overseeing strategic marketing initiatives to promote and enhance the…
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Assistant Manager
Mark's
Hawkesbury, ON
- Full-time
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
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Office Manager
DECA Dental Group
Richmond, BC
- Full-time
A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service…
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Financial Reporting Manager - Maternity Leave Contract
Prosserman JCC
Toronto, ON · North York, ON
- $80,000 to $90,000 CAD / year
- Contract
Excellent oral and written English language skills and a customer service mindset.
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Receptionist
Spaces. offices | co-working | meeting rooms.
Toronto, ON
- Full-time
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no…
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Manager 3D CADD & Revit Implementation
Morson Edge (Canada)
Toronto, ON · North York, ON
- $65 to $85 CAD / hour
- Contract
Job Title: Manager – 3D CADD & Revit Implementation
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Program Manager
DCM
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to…
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National Account Manager
Cogent Communications
Toronto, ON
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
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Feature Film Line Producer
ZenaTech Inc.
Vancouver, BC
- $85,000 to $95,000 CAD / year
- Full-time
ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical…
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Assistant Branch Manager - Lynn Creek
Vancity
North Vancouver, BC
- Full-time
As an Assistant Branch Manager, you will establish and develop relationships with our business community contacts and look for opportunities to promote Vancity products and services with…
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Mortgage Development Manager - Vancouver Island
Vancity
Bowen Island, BC
- Full-time
Advising and coordinating with the branch network so that there is seamless transition from the Mortgage Development Manager to the branch network (Assistant Branch Managers, Account…
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Boutique Manager and Senior Skincare Advisor
Loshen & Crem
AB · Edmonton, AB
- Full-time
Additionally, as a Floor Manager, you will be a community ambassador, fostering local partnerships, hosting events, and promoting the brand through guest service interactions and social…
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Wealth Advisor
RBC Dominion Securities
Calgary, AB
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized…
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Truck Vehicle Service Attendant
Enterprise
Orleans, ON
- Full-time
The Enterprise Truck Rental Division has an immediate opening for a Full Time Vehicle Service Attendant (VSA). The VSA will be responsible for cleaning, detailing, and providing light…
Added 2 mins ago
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Deli Manager - Full Time ( Days, Evenings and Weekends)
Co-op
Portage la Prairie, MB
- Full-time
Homestead Co-op is hiring a Full Time Deli Manager at our Portage la Prairie Food Store location.
Added 2 mins ago
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Food Store Manager-Hawkstone Food Store
Co-op
Edmonton, AB
- Full-time
Maintain positive relationships with vendors and ensure an excellent level of service for members and customers. Identify consumer trends to determine expected sales volumes for new…
Added 2 mins ago
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C-Store Attendant
Co-op
Prince George, BC
- Part-time
Excellent team player with strong interpersonal, communication, and customer service skills

CTS NG

Client Success Manager

Success, SK, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Jul 29, 2026

Original job description

The Client Success team is the critical link between our customers and the software and machine learning teams. You will use your technical skills and business experience in a hybrid role to (1) serve as a trusted partner to our customers (2) use customer feedback to shape engineering features and projects. You will get hands on operating experience in a fast growing company. There will be opportunities to travel and work with people from all over the world. Based on performance, there will be opportunities to hire and build a team and grow your leadership.

Understand our customers’ organizational goals and unique challenges and work with management to recommend and implement potential customer experience changes
Compile analysis and industry research on customer experience innovation / trends, while engaging customers (e.g., meetings, white papers)
Own and manage customer relationships to drive the value of Chatdesk’s solutions
Collaborate with management and engineering teams of our customers to help with the onboarding of our solutions and technical troubleshooting
Address, resolve, and record any customer issues around product usage, technical support, onboarding & general account satisfaction.
Ensure customer happiness and engagement by leveraging knowledge of products, services, and best practices to proactively provide support and guidance to our customers
Honesty and transparency
Do your best work
Always learning and improving
Empathy
Cultural fit with our values
Enjoy learning about different companies and understanding their business
Motivated to help our clients and their companies be even more successful
Excellent written and verbal communication skills, including content creation, public speaking and presentation skills
Ability to inspire people
Comfortable working in a fast-paced, frequently changing and evolving environment
Scrappy and positive team player
Last and certainly not least, lover of customer experience!
2-3 years at a top client services firm (e.g., banking, management consulting) with demonstrated analytical and problem solving skills
Experience in software scripting (e.g., Python) is preferred
Competitive salary
Stock options
Health, Dental and Vision insurance
401(k)

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More about this job

Responsibilities

Manage customer relationships and help clients realize value from Chatdesk’s solutions through onboarding, proactive guidance, and resolution of product or account issues. Gather customer feedback and industry insights to recommend customer experience improvements and inform engineering features and projects.

Requirements

Candidates should have 2–3 years of experience at a top client services firm, such as banking or management consulting, with demonstrated analytical and problem-solving skills. Strong communication and presentation abilities, a customer-focused mindset, adaptability, and a positive team approach are expected; software scripting experience such as Python is preferred.

Skills

Customer Success
Customer Experience
Analytical Skills
Problem-Solving
Written Communication
Verbal Communication
Content Creation
Public Speaking
Presentation Skills
Customer Onboarding
Technical Troubleshooting
Software Scripting
Python
Industry Research
Cross-Functional Collaboration

Benefits

Stock Options
Health Insurance
Dental Insurance
Vision Insurance
401(k)

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Client Services
Customer Experience
Customer Feedback
Software
Machine Learning
Engineering
Onboarding
Technical Troubleshooting
Product Usage
Account Satisfaction
Industry Research
Customer Experience Innovation
White Papers
Business Analysis
Analytical Skills
Problem-Solving
Python
Software Scripting
Public Speaking
Content Creation
Presentations
Customer Engagement
Banking
Management Consulting

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