Jobs in Canada

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Added 12 mins ago
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Client Service Manager, Trade Finance Operations
CIBC
Toronto, ON
- Full-time
…CIBC’s trade finance products in Canada. The Client Service Manager provides after-sales service and support to a portfolio of assigned clients to ensure that overall service requirements…
Added 12 mins ago
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Regional Manager, Retail Insurance
BMO
Montreal, QC · HO
- Full-time
…expertise and customer needs conversations in order to provide solutions in the best interests of customers. Provides training and coaching to optimize sales and channel performance.…
Added 12 mins ago
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Senior Supplier Relationship Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Participates in the design and negotiation and renewal of service level agreement (SLA), technical service agreement (TSA) or business partner agreement (BPA), Assess performance against…
Added 12 mins ago
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Personalization & Experimentation Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Experience working with Adobe Experience Cloud solutions such as Adobe Analytics and Adobe Experience Manager (AEM) is considered an asset
Added 12 mins ago
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Early Careers: Work & Rewards Analyst – Toronto – 2027
WTW
Toronto, ON
- $65,000 to $70,000 CAD / year
- Full-time
…the industry’s top consultants while you develop cutting edge technical knowledge and skills and gain experience working with a variety of clients across industries. You will have immediate…
Added 12 mins ago
HC
Treasury Funding Associate
Hyundai Capital
Toronto, ON
- Full-time
Position Details: Reporting to the Manager, Treasury Funding as an integral part of the HCCA Treasury team, the Associate, Treasury Funding is charged with maintaining medium and long-term…
Added 12 mins ago
Quality Management System Specialist - Contract
Olympus Corporation of the Americas
Richmond Hill, ON
Bachelor’s degree required in Engineering, Science, Quality, Life Sciences, or related technical discipline.
Added 12 mins ago
Product Manager 1
Bell
Toronto, ON
The Product Manager drives the end‑to‑end development and launch of innovative products by collaborating with cross‑functional teams, analyzing customer and market data, managing complex…
Added 12 mins ago
RS
Operations Coordinator
Rockwood Service Corporation
AB · Red Deer County, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 28 mins ago
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Treasury Funding Associate
Hyundai Capital America
Toronto, ON
- Full-time
Position Details: Reporting to the Manager, Treasury Funding as an integral part of the HCCA Treasury team, the Associate, Treasury Funding is charged with maintaining medium and long-term…
Added 28 mins ago
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Product Marketing Manager
MaintainX (An Autodesk Company)
Toronto, ON
- Full-time
In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion…
Added 28 mins ago
RB
2027 Winter – GRM, AI Business Analyst Intern – Innovation & AI Centre of Excellence (4 Months)
Royal Bank of Canada
Toronto, ON
- Full-time
Work closely with business users to understand their needs, translate business use cases into practical technical problems, and iterate solutions based on stakeholder feedback.
Added 28 mins ago
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Technical Project Manager
Sopra Steria
Toronto, ON
- Full-time
Sopra Steria Canada is looking for a dynamic Technical Project Manager to lead infrastructure and security transformation projects for international clients.
Added 42 mins ago
HR
Embedded Hardware Process Manager / HEM Process Referent
Hitachi Rail
Toronto, ON
- Full-time
…improve engineering competitiveness and maturity, preparing technical expertise for future…
Added 42 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 42 mins ago
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Architecte d’infrastructure avant la vente, surveillance des patients en milieu hospitalier (Est du Canada et Québec)/Pre-Sales Infrastructure Architect
Philips
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
…personnel de vente pour aider à positionner les produits et les solutions de Philips. Il sera impliqué dans une variété d’activités basées sur la compréhension des objectifs et du flux de…
Added 42 mins ago
HR
Deployment Bid Technical Lead
Hitachi Rail
Toronto, ON
- Full-time
The Deployment Bid Technical Lead is responsible for supporting bid activities on behalf of the Solutions Deployment organization. They coordinate with functions within Solutions Deployment…
Added 42 mins ago
DI
Senior Applied Intelligence Platform Engineer
Dawn InfoTek
Toronto, ON
- Contract
Implement technical guardrails supporting responsible AI outcomes, including content safety, grounding, human-in-the-loop checkpoints, and auditability.
Added 42 mins ago
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Product Development & Brand Portfolio Manager
Body Energy Club
Vancouver, BC
- Full-time
Keep projects moving by identifying delays, following up, and finding solutions.
Added 42 mins ago
HR
Hardware Electrical Designer, Senior
Hitachi Rail
Toronto, ON
- Full-time
Support bids by defining technical solutions and reviewing the materials list.
Added 42 mins ago
UO
Digital Content Coordinator
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Manager, Content Strategy, the Digital Content Coordinator works with a team to add and maintain web content on ualberta.ca for various colleges, faculties, departments and…
Added 58 mins ago
W
Senior Database Specialist
Walker
Niagara Falls, ON
- Full-time
…environments. Reporting directly to the Enterprise Systems Manager, you’ll be a trusted technical resource for both our IT team and business users. You’ll have the opportunity to assess new…
Added 58 mins ago
VP, Product
Ambyint
Calgary, AB
Translate strategic priorities into clear product bets, sequencing decisions and investment recommendations, balancing growth, customer value, platform scale, technical health and risk.
Added 58 mins ago
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Senior Java Developer, TD Securities
TD
Toronto, ON
- Full-time
…global markets, and delivering integrated transaction banking…
Added 1 hour ago
MD
Program Manager - Grants Specialist Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…coordination, program/policy development and implementation, technical assistance, reviewing and ranking projects, grant management, and project…

CTS NG

Client Success Manager

Success, SK, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Jul 29, 2026

Original job description

The Client Success team is the critical link between our customers and the software and machine learning teams. You will use your technical skills and business experience in a hybrid role to (1) serve as a trusted partner to our customers (2) use customer feedback to shape engineering features and projects. You will get hands on operating experience in a fast growing company. There will be opportunities to travel and work with people from all over the world. Based on performance, there will be opportunities to hire and build a team and grow your leadership.

Understand our customers’ organizational goals and unique challenges and work with management to recommend and implement potential customer experience changes
Compile analysis and industry research on customer experience innovation / trends, while engaging customers (e.g., meetings, white papers)
Own and manage customer relationships to drive the value of Chatdesk’s solutions
Collaborate with management and engineering teams of our customers to help with the onboarding of our solutions and technical troubleshooting
Address, resolve, and record any customer issues around product usage, technical support, onboarding & general account satisfaction.
Ensure customer happiness and engagement by leveraging knowledge of products, services, and best practices to proactively provide support and guidance to our customers
Honesty and transparency
Do your best work
Always learning and improving
Empathy
Cultural fit with our values
Enjoy learning about different companies and understanding their business
Motivated to help our clients and their companies be even more successful
Excellent written and verbal communication skills, including content creation, public speaking and presentation skills
Ability to inspire people
Comfortable working in a fast-paced, frequently changing and evolving environment
Scrappy and positive team player
Last and certainly not least, lover of customer experience!
2-3 years at a top client services firm (e.g., banking, management consulting) with demonstrated analytical and problem solving skills
Experience in software scripting (e.g., Python) is preferred
Competitive salary
Stock options
Health, Dental and Vision insurance
401(k)

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More about this job

Responsibilities

Manage customer relationships and help clients realize value from Chatdesk’s solutions through onboarding, proactive guidance, and resolution of product or account issues. Gather customer feedback and industry insights to recommend customer experience improvements and inform engineering features and projects.

Requirements

Candidates should have 2–3 years of experience at a top client services firm, such as banking or management consulting, with demonstrated analytical and problem-solving skills. Strong communication and presentation abilities, a customer-focused mindset, adaptability, and a positive team approach are expected; software scripting experience such as Python is preferred.

Skills

Customer Success
Customer Experience
Analytical Skills
Problem-Solving
Written Communication
Verbal Communication
Content Creation
Public Speaking
Presentation Skills
Customer Onboarding
Technical Troubleshooting
Software Scripting
Python
Industry Research
Cross-Functional Collaboration

Benefits

Stock Options
Health Insurance
Dental Insurance
Vision Insurance
401(k)

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Client Services
Customer Experience
Customer Feedback
Software
Machine Learning
Engineering
Onboarding
Technical Troubleshooting
Product Usage
Account Satisfaction
Industry Research
Customer Experience Innovation
White Papers
Business Analysis
Analytical Skills
Problem-Solving
Python
Software Scripting
Public Speaking
Content Creation
Presentations
Customer Engagement
Banking
Management Consulting

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