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Added 8 mins ago
B&
Security Manager (Women's College Hospital)
Black & McDonald Limited
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
Added 8 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Always put the Customer first and provides superior customer service
Added 8 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 8 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Ottawa, ON · Toronto, ON
- Full-time
- Temporary
Job Title: Supporter Engagement Specialist (Contract)
Added 8 mins ago
A
Digital Marketing Specialist
AlgaeCal
Remote, Canada
- Remote
If that sounds like you, we should talk. AlgaeCal is looking for a sharp, organized, and data-driven Digital Marketing Specialist. You’ll help build and run the email, SMS, rewards, and…
Added 8 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
Kamloops, BC
- $45,000 to $47,000 CAD / year
- Full-time
Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world’s leading brands…
Added 8 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
Nanaimo, BC
- $45,000 to $47,000 CAD / year
- Full-time
Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world’s leading brands…
Added 8 mins ago
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Advisor, Business
Desjardins
Montreal, QC
- Full-time
…practices. You lead clients and practitioners on sales and service development projects, initiatives and activities that significantly impact multiple business sectors. You take a strategic…
Added 8 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
Nanaimo, BC
- $45,000 to $47,000 CAD / year
- Full-time
Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world's leading brands…
Added 8 mins ago
CO
Customer Service Specialist - Permitting
City of Red Deer
Red Deer, AB
- Full-time
This position is a primary level of contact for customer service under the Building function of Inspections & Licensing, and provides support within the Development area for Permitted Use…
Added 8 mins ago
BC
Human Resources Specialist
British Columbia Schizophrenia Society
Vancouver, BC
- Full-time
The Human Resources Specialist provides day-to-day HR support to BCSS’s provincial office and regional teams. The position supports recruitment and onboarding, employee records, training…
Added 8 mins ago
BC
Accounts Payable Specialist
BC Comfort Group
Burnaby, BC
- Contract
Role Description The Accounts Payable and Receivable Specialist is responsible for managing the full cycle of vendor and customer accounts, including processing invoices, reconciling…
Added 8 mins ago
NT
Accounts Receivable & Credit Specialist
Nova Truck Centres
Dartmouth, NS
- Full-time
Join our Team! Nova Enterprises Limited is seeking a full-time Accounts Receivable & Credit Specialist. If you’re a detail-oriented, analytical, and proactive professional with a strong…
Added 23 mins ago
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Client Advisor
RBC
Ottawa, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 23 mins ago
CL
Human Resources - Payroll and Benefits Specialist
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
The Payroll & Benefits Specialist will manage and oversee the end-to-end payroll processes for both the Canada and United States, ensuring accuracy, compliance, and efficiency. In addition…
Added 23 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
Kamloops, BC
- $45,000 to $47,000 CAD / year
- Full-time
Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world's leading brands…
Added 23 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 23 mins ago
T
Customer Service Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!
Added 23 mins ago
BT
Cloud Accounting Specialist
Baker Tilly Canada
Guelph, ON
- Full-time
We are looking for a Cloud Accounting Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 38 mins ago
MS
Learning Specialist, AVP
Morgan Stanley
Calgary, AB
- Full-time
…offerings combine cutting-edge technology, outstanding client service, streamlined administration, and global plan…
Added 38 mins ago
Warehouse Specialist - Day
Imperial Brady
Montreal, QC · Saint-Laurent, QC
…timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local…
Added 38 mins ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
…implementation of solutions that improve operational efficiency and service…
Added 38 mins ago
LA
Training and Quality Specialist (6 months)
Legal Aid Ontario
Toronto, ON
- Contract
…staff operate at optimal efficiency. The Training and Quality Specialist will also develop and support a quality assurance (QA) program and ensure that QA standards are incorporated into…
Added 38 mins ago
LA
Training and Quality Specialist
Legal Aid Ontario
Toronto, ON
- Full-time
…staff operate at optimal efficiency. The Training and Quality Specialist will also develop and support a quality assurance (QA) program and ensure that QA standards are incorporated into…
Added 38 mins ago
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Sales & Renewals Specialist
PheedLoop
Toronto, ON · North York, ON
- Full-time
Previous experience in customer service, inside sales, or account coordination is an asset but not required.

Cubeler Business Development Platform

Onboarding Specialist

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 1–2 years of experience in a customer success and/or sales assistant related role
Posting language: English
Posted: Nov 2, 2026

Original job description

Please note: This role is based in Montreal, Quebec, and requires on-site presence 5 days per week

Job Description

Reporting to the Director of Strategic Partnerships, the Onboarding Specialist is a professional who guides new and existing members through the initial stages of setting up their account with the Cubeler Business Hub, ensuring they have a smooth and positive experience from sign-up to full adoption of the service.

What You'll Do

Coordinate and facilitate the end-to-end onboarding process for new and existing members
Deliver personalized walk throughs, demos, training sessions tailored to member’s needs
Update Excel spreadsheets and perform accurate data entry to track member information and onboarding progress.
Research and provide SME information on Excel spreadsheet
Maintain detailed and accurate records in eventual CRM and other systems
Helping existing members connect and use the business hub
Monitor member connections by tracking onboarding progress
Serve as the primary point of contact, answering questions and providing guidance
Make outbound calls to registered members to welcome them, introduce the services and benefits of the Business Hub, and verify link connection
Maintain accurate records of onboarding activities
Following up with prospective or inactive members

What You'll Neeed

1–2 years of experience in a customer success and/or sales assistant related role
Extremely comfortable with client outreach (cold calling)
Strong interpersonal and communication skills
Highly organized with excellent attention to detail
Passion for delivering exceptional customer experiences
Ability to manage multiple priorities while staying organized
Proficiency with Microsoft Excel, entire MS Office Suite and data entry
Experience using Zoho CRM would be considered an asset
Must be bilingual French/English (spoken and written)

We offer

Competitive compensation, including stock options
Health benefits
Group RRSP
Paid time off, including vacation and sick days
Open workspace

Tenet Fintech Group Inc. and its subsidiaries are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank you for your interest. However, only candidates selected for an interview will be contacted.

About Us

Cubeler Inc. is the creator of the Cubeler® Business Hub, a gated ecosystem for small and medium-sized businesses that offers SMEs no-cost access to leading, AI-powered SME insights, analytics, marketing, networking, and financing solutions. The Cubeler® Business Hub is a first-of-its-kind ecosystem dedicated exclusively to SME entrepreneurs, which provides its members with free access to these benefits:

Access to Capital via a network of multiple lenders and financial institutions (Financial)
The ability to advertise products and services to a targeted audience (Advertising)
Local, national and international networking opportunities (Networking)
Access to a variety of exclusive market intelligence reports (Business Insights)
Rich and diverse content relative to the industries where SMEs operate.

All Cubeler® Business Hub services are offered FREE of charge to members.

The Company, whose head office is located in the heart of Montreal’s tech district, is a pioneer in the utilization of AI, data science and analytics for the betterment of financial services and SMEs. It features a dynamic work environment and is a part of an international conglomerate with offices in several countries, including Canada.

Apply About employer

More about this job

Responsibilities

Coordinate onboarding for new and existing members, including personalized walkthroughs, demonstrations, training, and follow-up. Track member information and onboarding progress, maintain accurate records, make outbound calls, and help members connect to and use the Business Hub.

Requirements

Requires 1–2 years of experience in customer success or a sales assistant role, comfort with client outreach and cold calling, and strong communication, organization, and attention to detail. Candidates must be bilingual in spoken and written French and English and proficient in Excel, Microsoft Office, and data entry; Zoho CRM experience is an asset.

Skills

Customer Onboarding
Customer Success
Cold Calling
Client Outreach
Interpersonal Communication
Written Communication
Organization
Attention to Detail
Customer Experience
Multitasking
Microsoft Excel
Microsoft Office
Data Entry
Zoho CRM
French
English

Benefits

Stock Options
Health Benefits
Group RRSP
Paid Time Off
Vacation Days
Sick Days

Visa sponsorship

Not detected in the job text

Keywords

Customer Onboarding
Customer Success
Sales Assistant
Client Outreach
Cold Calling
Member Engagement
Account Setup
Customer Training
Product Demonstrations
Business Hub
Microsoft Excel
Microsoft Office
Data Entry
Zoho CRM
CRM
Record Keeping
Onboarding Progress Tracking
SME Insights
Business Analytics
Artificial Intelligence
Data Science
Financial Services
Small and Medium-Sized Businesses
French
English

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