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Added 26 mins ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
Terra Dygital Solutions is an innovative IT services provider headquartered in Vancouver, BC. We are dedicated to effectively addressing a diverse range of complex IT challenges by…
Added 26 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and…
Added 26 mins ago
CL
Business Development Associate - Toronto, Ontario
Caravel Law LLP
Toronto, ON
- Full-time
…Now we’re ready to accelerate how we grow, and we’re hiring a Director of Business Development to support the Western Canadian…
Added 41 mins ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Reporting to the Director of Public Works, the Manager of Engineering is responsible for the leadership, planning, coordination, and delivery of municipal engineering services and…
Added 41 mins ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
Reporting to the Director, Financial Advisory Services, the incumbent leads the development and implementation of governance practices, standards, controls, and stewardship responsibilities…
Added 41 mins ago
MR
VP of Marketing Operations
MoveSmart Rentals
Toronto, ON
- Internship
MoveSmart Rentals is a Canadian leasing-services company helping property owners market rental properties, attract qualified tenants, and navigate the leasing process with greater speed,…
Added 56 mins ago
TC
Director of Services
The Children's Aid Society of the District of Thunder Bay
Thunder Bay, ON
- $120,638 to $141,129 CAD / year
- Contract
…safety and well-being of children and youth, ensuring that all services are delivered through an Equity, Diversity, and Inclusion (EDI) lens. The position will enhance collaborative efforts…
Added 56 mins ago
RD
FireSmart Coordinator
Regional District of Kitimat-Stikine
Canada
- Full-time
Lead the development of a wildfire mitigation program that aligns with Provincial FireSmart principles and is supported by the policies and direction of the RDKS.
Added 56 mins ago
IH
Project Lead | Evaluation
Interior Health Authority
Kelowna, BC
- Part-time
Provides leadership and direction to projects, including the development of project teams, for high priority IH and provincial Health & Housing initiatives, under the direction of the…
Added 56 mins ago
OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health | Santé Ontario
Thunder Bay, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 56 mins ago
IH
Administrative Assistant | IH Quality
Interior Health Authority
Kelowna, BC
- Full-time
…functions to the IH Quality team located at the Community Health & Services Centre in beautiful Kelowna,…
Added 56 mins ago
SQ
Manager, Supplier Strategy & Integration
Sunlife Québec
Montreal, QC
- Full-time
Reporting to Director, Supplier Strategy & Integration, this position is responsible for supporting the implementation of the supplier strategy for Sun Life Canada/Canadian Operations and…
Added 56 mins ago
FH
Director, Contract Management Office
Fraser Health
Surrey, BC
- Full-time
Reporting to the Executive Director, Corporate Finance, the Director, Contract Management Office provides senior leadership and direction for the development, administration and management…
Added 1 hour ago
MD
Clinical Supervisor - State Prog Admin Director
Minnesota Direct Care and Treatment
Moose Lake 31A, MB · Moose Lake, MB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 1 hour ago
SO
Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
…referrals and resources, as well as training and organizational development…
Added 1 hour ago
CL
Director of Business Development - Alberta
Caravel Law LLP
Calgary, AB
- Full-time
…Now we’re ready to accelerate how we grow, and we’re hiring a Director of Business Development to support the Western Canadian…
Added 1 hour ago
CL
Business Development Associate - Toronto, Ontario
Caravel Law LLP
Toronto, ON
- Full-time
…Now we’re ready to accelerate how we grow, and we’re hiring a Director of Business Development to support the Western Canadian…
Added 1 hour ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 hour ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Director, Citizen Development & Employee Technology Experience Pod Owner is responsible for leading and advancing two connected enterprise capabilities: enabling employees to safely…
Added 1 hour ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Director, Citizen Development & Employee Technology Experience Pod Owner is responsible for leading and advancing two connected enterprise capabilities: enabling employees to safely…
Added 1 hour ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
MB · Manitoba, Canada
- Contract
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 hour ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
ON · Ontario, Canada
- Contract
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 hour ago
G-
Area Fleet Director
GFL - Sewer Technologies Division
AB · Edmonton, AB
- Full-time
…America. We are seeking a strategic, results-driven Area Fleet Director to oversee regional fleet performance, asset utilization, and internal shop operations across our active branches and…
Added 1 hour ago
HR
Safety Trainer - North Alberta
Herc Rentals
Edmonton, AB
- Full-time
…country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to…
Added 1 hour ago
GE
Area Fleet Director
GFL Environmental Inc.
AB · Surrey, BC · Saskatoon, SK
- Full-time
…America. We are seeking a strategic, results-driven Area Fleet Director to oversee regional fleet performance, asset utilization, and internal shop operations across our active branches and…

Cubeler Business Development Platform

Onboarding Specialist

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 1–2 years of experience in a customer success and/or sales assistant related role
Posting language: English
Posted: Nov 2, 2026

Original job description

Please note: This role is based in Montreal, Quebec, and requires on-site presence 5 days per week

Job Description

Reporting to the Director of Strategic Partnerships, the Onboarding Specialist is a professional who guides new and existing members through the initial stages of setting up their account with the Cubeler Business Hub, ensuring they have a smooth and positive experience from sign-up to full adoption of the service.

What You'll Do

Coordinate and facilitate the end-to-end onboarding process for new and existing members
Deliver personalized walk throughs, demos, training sessions tailored to member’s needs
Update Excel spreadsheets and perform accurate data entry to track member information and onboarding progress.
Research and provide SME information on Excel spreadsheet
Maintain detailed and accurate records in eventual CRM and other systems
Helping existing members connect and use the business hub
Monitor member connections by tracking onboarding progress
Serve as the primary point of contact, answering questions and providing guidance
Make outbound calls to registered members to welcome them, introduce the services and benefits of the Business Hub, and verify link connection
Maintain accurate records of onboarding activities
Following up with prospective or inactive members

What You'll Neeed

1–2 years of experience in a customer success and/or sales assistant related role
Extremely comfortable with client outreach (cold calling)
Strong interpersonal and communication skills
Highly organized with excellent attention to detail
Passion for delivering exceptional customer experiences
Ability to manage multiple priorities while staying organized
Proficiency with Microsoft Excel, entire MS Office Suite and data entry
Experience using Zoho CRM would be considered an asset
Must be bilingual French/English (spoken and written)

We offer

Competitive compensation, including stock options
Health benefits
Group RRSP
Paid time off, including vacation and sick days
Open workspace

Tenet Fintech Group Inc. and its subsidiaries are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank you for your interest. However, only candidates selected for an interview will be contacted.

About Us

Cubeler Inc. is the creator of the Cubeler® Business Hub, a gated ecosystem for small and medium-sized businesses that offers SMEs no-cost access to leading, AI-powered SME insights, analytics, marketing, networking, and financing solutions. The Cubeler® Business Hub is a first-of-its-kind ecosystem dedicated exclusively to SME entrepreneurs, which provides its members with free access to these benefits:

Access to Capital via a network of multiple lenders and financial institutions (Financial)
The ability to advertise products and services to a targeted audience (Advertising)
Local, national and international networking opportunities (Networking)
Access to a variety of exclusive market intelligence reports (Business Insights)
Rich and diverse content relative to the industries where SMEs operate.

All Cubeler® Business Hub services are offered FREE of charge to members.

The Company, whose head office is located in the heart of Montreal’s tech district, is a pioneer in the utilization of AI, data science and analytics for the betterment of financial services and SMEs. It features a dynamic work environment and is a part of an international conglomerate with offices in several countries, including Canada.

Apply About employer

More about this job

Responsibilities

Coordinate onboarding for new and existing members, including personalized walkthroughs, demonstrations, training, and follow-up. Track member information and onboarding progress, maintain accurate records, make outbound calls, and help members connect to and use the Business Hub.

Requirements

Requires 1–2 years of experience in customer success or a sales assistant role, comfort with client outreach and cold calling, and strong communication, organization, and attention to detail. Candidates must be bilingual in spoken and written French and English and proficient in Excel, Microsoft Office, and data entry; Zoho CRM experience is an asset.

Skills

Customer Onboarding
Customer Success
Cold Calling
Client Outreach
Interpersonal Communication
Written Communication
Organization
Attention to Detail
Customer Experience
Multitasking
Microsoft Excel
Microsoft Office
Data Entry
Zoho CRM
French
English

Benefits

Stock Options
Health Benefits
Group RRSP
Paid Time Off
Vacation Days
Sick Days

Visa sponsorship

Not detected in the job text

Keywords

Customer Onboarding
Customer Success
Sales Assistant
Client Outreach
Cold Calling
Member Engagement
Account Setup
Customer Training
Product Demonstrations
Business Hub
Microsoft Excel
Microsoft Office
Data Entry
Zoho CRM
CRM
Record Keeping
Onboarding Progress Tracking
SME Insights
Business Analytics
Artificial Intelligence
Data Science
Financial Services
Small and Medium-Sized Businesses
French
English

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