IT Support Specialist
- Brampton, ON, Canada
- Regional Municipality of Peel, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Description
As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.
Job Responsibilities
As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.
Job Responsibilities
- Microsoft Office 365 Setup & Configuration
- Advanced knowledge of Microsoft Office 365 (Management & Administration)
- Advanced knowledge on SharePoint Administration & Designing
- Advance Knowledge of Servers, backup & Storage
- Advanced knowledge on Firewalls & Network Switches
- Advanced knowledge of Windows Client's OS / PCs ? Laptops
- IP PABX Configuration & Management
- Video Conferencing Devices Management
- Wireless & Routers Microsoft Office & other Software
- User Support Experience
- Server Administrator, Backup Management
- Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers
More about this job
Responsibilities
Provide technical assistance to customers by troubleshooting hardware and software issues and supporting desktops, laptops, printers, and PABX systems. Configure and maintain client IT infrastructure, including Microsoft 365, SharePoint, servers, backups, storage, firewalls, network switches, wireless networks, routers, and video conferencing devices.
Requirements
The role calls for advanced knowledge of Microsoft 365, SharePoint, servers, backup and storage, firewalls, network switches, and Windows client systems. It also requires broad user-support experience, strong technical knowledge, excellent customer service, and adaptability to evolving technologies.
Skills
- Microsoft Office 365 Administration
- SharePoint Administration
- SharePoint Design
- Server Administration
- Backup Management
- Storage Management
- Firewall Configuration
- Network Switches
- Windows Client Operating Systems
- Hardware and Software Troubleshooting
- IP PABX Configuration
- Video Conferencing Device Management
- Wireless Networking
- Router Management
- Desktop and Laptop Support
- Customer Service
Visa sponsorship
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Categories
- Technology
- Customer Service & Support
Keywords
- Microsoft Office 365
- SharePoint
- Server Administration
- Backup Management
- Storage
- Firewalls
- Network Switches
- Windows Client Operating Systems
- Desktop Support
- Laptop Support
- Printer Support
- IP PABX
- Video Conferencing
- Wireless Networking
- Routers
- Hardware Troubleshooting
- Software Troubleshooting
- User Support
- IT Infrastructure
- Customer Service