Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,784
Employers: 487

Advertised starting pay

Average starting payCAD / hour: $18.37Across 234 listings
Average starting payCAD / year: $45,945Across 45 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%129 listings
On-site: 91%1,622 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (194), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

Save this search

Added 1 month ago
Attractions - Customer Service Representative
Clifton Hill - Fun By the Falls
Niagara Falls, ON
Added 1 month ago
Customer Service Agent 2-Newmarket- Part Time - Perm - Non -Bilingual 1
Serco
Newmarket, ON
Part-time
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of…
Added 1 month ago
Customer Service Representative
RBGlobal
Garson, MB
Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 8 days ago
Bilingual Customer Service Representative
Grainger Businesses
Montreal, QC · SAINT-LAURENT, Queb
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 1 month ago
Overnight Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Bilingual Customer Service Representative
J.D. Irving, Limited
Dieppe, NB
Full-time
Midland Transport is looking for a motivated individual to work as a Bilingual Customer Service Representative based in Head Office Location, Dieppe, NB.
Added 1 month ago
Customer Service Representative/Route Service Representative
Gateway Services Inc
Surrey, BC
$22 to $26 CAD / hour
Full-time
Customer Service Representative/Route Service Representative – Gateway Pet Memorial
Added 1 month ago
Customer Service Associate
Dollar Tree Stores
Renfrew, ON
Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
Customer Service Representative
Canadian Bearings
Hamilton, ON
Full-time
…worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision…
Added 12 days ago
Customer Service Representative
Tenaquip Limitee
Senneville, QC
Full-time
Working with a fast-paced and energetic team, as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to…
Added 1 month ago
Customer Service Representative
Hertz
AB · Edmonton International Airport, AB
Full-time
We are looking for a full time Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for…
Added 3 months ago
Retail Customer Service Representative
African Lion Safari
Cambridge, ON
Full-time
…take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on our guests by demonstrating kindness, sincerity, and…
Added 1 month ago
Customer Service Representative
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Ottawa, ON
Full-time
Join Our Team as a Customer Service Representative!
Added 1 month ago
Customer Support Representative - India
Twist Bioscience
Ottawa, Ontario
Full-time
We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our…
Added 1 month ago
Customer Service Representative
Cornerstone Building Brands
Calgary, AB
Full-time
Added 1 month ago
Food Service Customer Service Representative
Circle K
Waasis, NB
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative - Grand Noodle Emporium
AMS of UBC
Vancouver, BC
Position title: Customer Service Representative
Added 1 month ago
Customer Service Representative - Part Time Overnights
Circle K
Bedford, NS
Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Farm Boy Inc.
Burlington, ON
From $17.6 CAD / hour
Part-time
Added 1 month ago
Sales & Customer Service Associate
Aykah
Mississauga, ON
Full-time
Hi there! We’re Aykah Furniture (www.aykah.ca) and we’re looking for a customer-focused Sales Associate to join our in-store team and grow with us.
Added 1 month ago
Customer Service Associate (Counter and Warehouse)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Peace River, AB
Full-time
Added 1 month ago
Bilingual Customer Service Representative
Home Hardware Stores Limited
St. Jacobs, ON
Full-time
As a Bilingual Customer Service Representative, you will be responsible for providing fast and accurate operational information and excellent bilingual customer service support to our…
Added 1 month ago
Customer Service Agent-Techniseal, Candiac QC
CRH Canada
Candiac, QC
Full-time
Added 1 month ago
Member Contact Centre Representative
Steinbach Credit Union
Winnipeg, MB
Full-time
Added 2 months ago
Customer Service Representative
Delta Bingo Inc HQ
St. Catharines, ON
$17.6 CAD / hour
Full-time
Job Description - Customer Service Representative

Cubic Corporation

Customer Service Representative

Burnaby, BC, Canada

Pay: $17.00 - $19.00 + benefits.
Job type: Full-time
Posting language: English
Posted: Jul 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Job Summary

The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing transactions, resolving inquiries, and ensuring adherence to company policies, service standards, and performance metrics.

Essential Duties And Responsibilities

Respond to incoming customer calls promptly and courteously to ensure a positive service experience.
Process customer transactions, including payments, refunds, and account updates, with accuracy and professionalism.
Accurately document customer interactions, transactions, and relevant data in the system to maintain high data integrity.
Address customer questions, troubleshoot issues, and escalate complex cases when necessary to ensure timely and effective resolution.
Provide clear and accurate information regarding products, fare media, programs, and related services.
Ensure compliance with company policies, regulatory requirements, and internal procedures, including proper recordkeeping.
Meet or exceed established KPIs, including call handling time, first-call resolution, and transaction accuracy, while maintaining superior service quality.

Background And Experience

High school diploma or equivalent required.
Previous customer service experience, preferably in a call center, retail, or high-volume service environment, is strongly preferred.
Strong communication, problem‑solving, and interpersonal skills with the ability to manage challenging situations professionally.
Proficiency in computer systems and data entry; experience using CRM or call center platforms is a plus.
Availability to work extended hours, weekends, or holidays based on business needs.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

‎

Cubic Pay Range:

$17.00 - $19.00 + benefits.

‎

The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

‎

‎

Worker Type:

Employee

‎

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary contact in a call center, handling incoming calls and processing transactions like payments and refunds. They are responsible for resolving customer inquiries, documenting interactions, and meeting performance KPIs.

Requirements

A high school diploma is required, with previous experience in a call center or high-volume service environment strongly preferred. Candidates must be proficient in computer systems and available to work extended hours, weekends, or holidays.

Skills

Customer Service
Call Center Operations
Transaction Processing
Problem Solving
Interpersonal Skills
Data Entry
CRM
Communication
Troubleshooting
Conflict Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Call Center
CRM
KPIs
First-Call Resolution
Data Integrity
Transportation Systems
Fare Media
Transaction Processing
Customer Experience

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