Hardware Support Specialist
- Delhi, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
About The Role
Support enterprise hospitality rollouts by installing, troubleshooting, and maintaining CulinaOS hardware stacks with high uptime expectations.
What You'll Do
Android POSThermal PrintersLAN/WiFiDevice Diagnostics
Support enterprise hospitality rollouts by installing, troubleshooting, and maintaining CulinaOS hardware stacks with high uptime expectations.
What You'll Do
- Install and configure POS terminals, printers, and kitchen displays.
- Diagnose network and device issues at customer locations.
- Coordinate with software teams for cross-layer issue resolution.
- Maintain service quality documentation and incident reporting.
- Hands-on experience with POS, network, and peripheral hardware.
- Comfort operating in fast-paced on-site support environments.
- Strong communication with customer and internal teams.
- Willingness to travel within assigned support zones.
Android POSThermal PrintersLAN/WiFiDevice Diagnostics
More about this job
Responsibilities
Install, configure, troubleshoot, and maintain POS terminals, printers, kitchen displays, and related hardware at customer locations. Coordinate with software teams to resolve cross-layer issues and maintain service documentation and incident reports.
Requirements
The role calls for hands-on experience with POS, network, and peripheral hardware, along with comfort working in fast-paced on-site support environments. Candidates should communicate effectively with customers and internal teams and be willing to travel within assigned support zones.
Skills
- POS Hardware Installation
- Hardware Configuration
- Hardware Troubleshooting
- Network Diagnostics
- Peripheral Hardware Support
- Android
- Thermal Printers
- LAN
- Wi-Fi
- Device Diagnostics
- Incident Reporting
- Service Documentation
- Customer Communication
- Cross-Team Coordination
- On-Site Support
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Hospitality
Keywords
- Enterprise Hospitality
- CulinaOS
- POS Terminals
- Thermal Printers
- Kitchen Displays
- Android
- LAN
- Wi-Fi
- Network Troubleshooting
- Device Diagnostics
- Hardware Installation
- Hardware Configuration
- Peripheral Hardware
- Customer Locations
- On-Site Support
- Uptime
- Cross-Layer Issue Resolution
- Software Teams
- Service Quality Documentation
- Incident Reporting
- Customer Communication
- Internal Team Coordination
- Travel
- IT Services
- IT Consulting