Toronto Showroom - Expression of Interest
- Toronto, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
The roles:
- Client Advisor: host one-on-one consultations in person and online. Guide clients through design and customisation, prepare quotes and look after aftercare. Full-time and part-time roles available.
- Showroom Coordinator: keep the showroom running smoothly. Manage bookings, orders, stock, postage and aftercare, and support the team with day-to-day operations.
- Assistant Showroom Manager: lead the team alongside the Showroom Manager. Coach Client Advisors, run the daily roster and step in to lead the showroom when needed.
- Showroom Manager: lead the showroom. Build and develop your team, drive performance against targets and set the standard for an exceptional client experience.
Hours we're looking for:
- Full-time: five days a week, including weekends, open to making your availability work!
- Part-time: two - four days a week, including Saturdays and/or Sundays.
- Weekend availability is essential for most roles. Tell us your preferred days when you apply.
What we offer:
- A competitive base salary plus a monthly performance bonus
- A calm, appointment-only showroom, with no counter browsing or chasing foot traffic
- A supportive, collaborative team and clear paths to grow from Client Advisor into senior and leadership roles in a global business
- Generous staff discounts on our fine jewellery, plus discounts for friends and family
- An extra week of paid leave each year to volunteer for a charity close to your heart
- Sponsorship of a child in need for every team member who joins our family
What now:
As part of our process, we'll ask you to complete a short behavioural assessment. The link will come through by email after you register. There are no right or wrong answers. It simply helps us understand how you like to work and how you might fit with the team, so we encourage you to complete it!
#cullenjewellery
More about this job
Responsibilities
The roles involve managing showroom operations, including client consultations, order processing, and stock management. Leadership positions are responsible for coaching team members and driving performance to meet sales targets.
Requirements
Candidates must be available to work weekends, as this is essential for most roles. The position requires strong interpersonal skills for client interaction and the ability to work in a collaborative, appointment-only environment.
Skills
- Client consultation
- Customisation
- Quote preparation
- Aftercare
- Showroom management
- Stock management
- Order management
- Team leadership
- Coaching
- Performance management
- Customer experience
- Scheduling
Benefits
- Monthly performance bonus
- Staff discounts
- Discounts for friends and family
- Extra week of paid leave for volunteering
- Sponsorship of a child in need
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Management & Leadership
- Sales
Keywords
- Showroom
- Client Advisor
- Showroom Coordinator
- Assistant Showroom Manager
- Showroom Manager
- Jewellery
- Consultation
- Customisation
- Aftercare
- Performance bonus
- Retail
- Customer service
- Team leadership
- Operations
- Stock management
- Scheduling