Customer Support Representative/Retail Sales

Benefits/Perks

• Employee discounts for Culligan in-home products
• Benefits available for full time employee 

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills, work well with a team and be willing to take direction.

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders 
• Follow systems put in place
• Refer unresolved customer grievances to designated departments for further investigation

Qualifications

• High school diploma or GED
• Minimum of one years of customer service experience required
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal
• Be able to pass drug and alcohol tests
• Be willing to take a Criminal Record Check

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.