Find work in Canada.

630,997 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
GC
Manufacturing Operations Supervisor
GMS Canada
BC · British Columbia, Canada
- Full-time
The Door Manufacturing Supervisor supports the daily production operations of the door pre-hanging facility by providing hands‑on leadership, coordination, and technical expertise. This…
Added 3 mins ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Vernon, BC
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 3 mins ago
BR
Inside Sales Account Manager
Buchanan Rubber
Montreal, QC
- Full-time
The Inside Sales Account Manager plays a key role in driving revenue growth within an assigned portfolio of customer accounts. Through proactive account management, outbound business…
Added 3 mins ago
AY
Mall Maintenance
Avison Young | Canada
Toronto, ON · Etobicoke, ON
- Full-time
Located at Woodbine Mall/Fantasy Fair and reporting to the Operations Manager, this Mall Maintenance candidate will be responsible for the day-to-day maintenance and upkeep of the property.…
Added 3 mins ago
H
Bid and Proposals Manager
Hays
Vaughan, ON
- Full-time
The Bid and Proposal Manager is responsible for leading the planning, development, coordination, and submission of competitive proposals, qualifications, and tenders for major…
Added 3 mins ago
AT
CXA Merchandising Retail Ops Associate.
Atlas Tools & Machinery
Vaughan, ON
- $19.25 to $21 CAD / hour
- Full-time
Atlas Tools and Machinery is a proud,family-owned Canadian business, now in its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted…
Added 3 mins ago
O
Data Analyst - Pension Data Management
OPTrust
Toronto, ON
- Contract
Department: Member Experience and Pension Operations
Added 3 mins ago
S
Senior Project Manager
Swoon
Toronto, ON
- Contract
Ensure successful handover of initiatives into ongoing business operations.
Added 3 mins ago
S
Account Executive
STA
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $90,000 CAD / year
- Full-time
…serves food manufacturers, commercial bakeries and retail bakery operations across Canada. They supply a broad portfolio of core bakery ingredients, including flour, sugar, fats, yeast and…
Added 3 mins ago
OS
Manager, Payroll & Benefits
Ottawa Senators Hockey Club
Ottawa, ON
- Full-time
The Ottawa Senators are seeking an energetic, detail-oriented professional to join our Human Resources team as a Manager, Payroll & Benefits. This is an excellent opportunity to join an NHL…
Added 3 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 3 mins ago
WM
Licensed 310T Mechanic Afternoon Shift Sign-On Bonus $10 000
Waste Management, Inc. (WM)
Mount Forest, ON
- Full-time
…we know skilled trades professionals are the backbone of our…
Added 3 mins ago
Application Specialist - Valve & Measurement Reliability
Spartan Controls Ltd.
Edmonton, AB
Collaborate with the business unit manager, services manager, outside sales and service execution teams to determine customer requirements and recommend solutions
Added 3 mins ago
Technologist II - Sewer & Drainage Operations
City of Regina
Regina, SK
…preservation and management. This position typically reports to a Manager or Senior…
Added 3 mins ago
RS
Customer Service Associate II
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 3 mins ago
Senior Manager, International Banking Treasury Analytics - Global Finance
Scotiabank
Toronto, ON
As Senior Manager, International Banking Treasury Analytics, you will develop analytical tools and insights to support balance sheet, liquidity, funding, capital, investment, and hedging…
Added 3 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Victoria Beach, MB
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 3 mins ago
Customer Service Specialist
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager in Wealth Operations, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients’ segregated…
Added 3 mins ago
TS
Account Manager
Three Ships Beauty
Remote, Canada
- $75,000 to $100,000 CAD / year
- Full-time
- Remote
Three Ships Beauty is hiring! We’re looking for an Account Manager to own and grow our top retail accounts, and top independent (indie) partner accounts that drive the most revenue in our…
Added 3 mins ago
S
Asset Protection Partner
Sephora
Edmonton, AB
- $25 to $30 CAD / hour
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 3 mins ago
Senior Manager, Bell AI Fabric Strategy
Bell
Regina, SK
…program delivery, infrastructure development, corporate strategy, business operations, project management, or another environment that develops comparable analytical and execution…
Added 3 mins ago
T
PIA Client Service Associate
TD
Kelowna, BC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 19 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 19 mins ago
AC
Assistant Branch Manager - St. Malo & St. Jean Baptiste Branches
Assiniboine Credit Union
St. Malo, MB · MB · St. Jean-Baptiste, MB
- Full-time
Assists the Branch Manager with developing and implementing comprehensive business plans to facilitate financial target achievement by planning cost-effective operations and market…
Added 19 mins ago
KM
Production Associate - Fixed Term (Shift: 6:30am to 3:00pm)
Kissner Milling Company Limited
Tillsonburg, ON
- Full-time
…upholding the highest standards of quality in all aspects of our business. Kissner is proud to operate under one umbrella with other iconic salt companies including Morton Salt, Windsor…

Culligan 519ON

Customer Service and Office Coordinator

St. Catharines, ON, L2M 5V6, Canada

$21 to $23 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 to $23 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Position summary

The Customer Service Representative is the first point of contact for Culligan Niagara customers and keeps the office running behind the scenes. This role books installations and service calls, handles purchasing, shipping, receiving and inventory, and supports billing so technicians and drivers have what they need, when they need it.
Location | 610 Welland Ave, St. Catharines, ON (in office)
Employment type | Full-time, permanent
Hours | Monday to Friday, 8:00 am to 5:00 pm

Key responsibilities

Customer service

Answer incoming calls, emails and walk-in customers in a professional, friendly manner
Respond to questions about products, rentals, accounts, deliveries and service
Manage warranty inquiries and claims, and follow through to make sure issues are resolved
Resolve customer concerns or escalate them to the Customer Service Manager when needed
Collaborate with the service and sales teams to ensure a seamless customer experience
Keep customer records accurate and up to date in the company system
Recommend and sell products to customers

Booking installations and service calls

Schedule and coordinate installations and service calls with customers and technicians
Schedule installations of new equipment once a sale or rental is confirmed
Book service calls, maintenance visits, water and salt or filter deliveries
Coordinate technician and driver schedules to build efficient daily routes
Confirm appointments with customers and follow up on reschedules and no-shows
Make sure equipment, parts and paperwork are ready before each install or service call
Close out completed work orders and file installation checklists and documentation
Proactively call customers to remind them of the due dates of their replacement parts that they need to purchase

Purchasing

Place orders for equipment, parts, salt, bottled water and office supplies
Get quotes and compare pricing from approved suppliers
Track open purchase orders and follow up on backorders and delivery dates
Match purchase orders to packing slips and supplier invoices

Shipping and receiving

Receive incoming shipments and check them against purchase orders for accuracy and damage
Report shortages, damage or errors to suppliers and arrange returns or credits
Prepare outgoing shipments, warranty returns and core returns with the correct paperwork
Keep the warehouse and receiving area organized and safe

Inventory

Maintain accurate inventory counts in the system for equipment, parts and consumables
Track stock issued to technicians and service vehicles
Monitor reorder points and flag low stock before it affects installs or service
Assist with regular cycle counts and the year-end physical inventory
Track rental equipment and serial numbers as units go out and come back

Billing

Prepare and send invoices for installations, service calls, rentals and deliveries
Handle cash transactions and process customer payments
Maintain accurate transaction records and post payments to customer accounts
Help follow up on overdue accounts in a courteous way
Support month-end billing and reconciliation tasks

Other duties

Support the sales and service teams with administrative tasks
Support cross-functional administrative tasks as the role evolves; this role is expected to grow with the business
Perform other related duties as assigned

Qualifications

Required

High school diploma or equivalent
Previous experience in a customer-facing role
2+ years in customer service, office administration or a similar role
Experience with scheduling, purchasing, receiving or inventory
Strong interpersonal and communication skills, with a desire to help people
Proficient with computers and Microsoft 365, including Excel, Word, Outlook and Teams
AI literate and actively using AI tools in day-to-day work
Strong attention to detail, with the ability to multitask and prioritize
Self-motivated, reliable and a team player
Strong spoken and written English
Able to lift up to 50 lb (salt bags, boxed equipment) when receiving shipments

Preferred

Experience in a service business (water treatment, home services, HVAC, plumbing or similar) is an asset
College diploma or certificate in business, office administration or supply chain
Experience with QuickBooks Online and dispatch, routing or field-service software
Basic bookkeeping or accounts receivable experience

Skills and attributes

Friendly, patient and professional with customers, even on busy days
Highly organized, with strong attention to detail and accuracy
Able to juggle phones, scheduling and paperwork without dropping the ball
Takes ownership and follows through until the task is done
Works well with technicians, drivers, sales and the office team

Working conditions

Office-based, with regular time in the warehouse and receiving area
Some lifting, bending and standing when handling shipments and inventory
Busy, fast-paced environment with frequent interruptions

Compensation and benefits

Pay: $21.00 per hour
[Benefits package, e.g. health and dental after probation]
[Paid vacation and sick days]
On-the-job training on Culligan products and systems

How to apply

Send your resume and a short cover letter to nicole@culliganniagara with "Customer Service and Office Coordinator" in the subject line. We thank all applicants; only those selected for an interview will be contacted.

Culligan Niagara is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process, in line with the Accessibility for Ontarians with Disabilities Act (AODA).

Apply About employer

More about this job

Responsibilities

The role serves as the primary point of contact for customers while managing office operations, including scheduling service calls and installations. Additionally, the coordinator handles purchasing, inventory tracking, shipping, receiving, and billing support to ensure efficient service delivery.

Requirements

Candidates must have a high school diploma and at least two years of experience in customer service or office administration. Proficiency in Microsoft 365, strong communication skills, and the ability to lift up to 50 lbs are required.

Skills

Customer service
Office administration
Scheduling
Purchasing
Inventory management
Shipping and receiving
Billing
Microsoft 365
Excel
Word
Outlook
Teams
AI tools
Communication
Multitasking
Attention to detail

Benefits

Health insurance
Dental insurance
Paid vacation
Paid sick days

Visa sponsorship

Not detected in the job text

Hiring contact

Nicole

Hiring contact email

nicole@culliganniagara

Keywords

Customer Service
Office Coordinator
Inventory Management
Purchasing
Shipping
Receiving
Billing
Scheduling
Microsoft 365
Excel
Word
Outlook
Teams
AI Tools
QuickBooks Online
Field-service software
Logistics
Warehouse operations
Accounts receivable
Data entry
Customer experience
Warranty claims
Supply chain
Administrative support
Route coordination

Report this job