Find work in Canada.

630,997 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
CO
Application Analyst
City of Burlington
SIMS Square
- Full-time
Reporting to the Manager, Digital Applications, the Application Analyst is responsible for the implementation, support, and continuous improvement of corporate and departmental business…
Added just now
Fund Accountant (BC)
SGGG Fund Services Inc.
Vancouver, BC
SGGG Fund Services is Canada’s largest independent administrator of alternative funds with over $120 billion (CAD) under administration. Using Diamond, our proprietary fund administration…
Added just now
Planning Manager - FAL
Westerkirk
Calgary, AB
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added just now
Structure Technician
Westerkirk
Breslau, ON
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added just now
Guest Service Manager
Northland Properties
Castlegar, BC
We are seeking a dynamic Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work…
Added just now
BN
Facilities Lead - Regular Full-Time
BC Nurses' Union
Burnaby, BC
- Full-time
The Facilities Lead supports the efficient functioning of BCNU’s Facilities, Library, and Administrative operations. Reporting to the Facilities Manager, this role is integral to ensuring…
Added just now
WH
ERP Program Manager
WELL Health Technologies Corp
Remote, Canada
- $90,000 to $120,000 CAD / year
- Contract
- Remote
Reporting to theSystem Lead - Microsoft Dynamics 365 ERP, we are hiring an ERP Program Manager to lead the delivery of ERP initiatives across WELL Health. As the new ERP Program Manager,…
Added just now
FH
Licensed Practical Nurse, Full Scope - Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added just now
FH
Analyst, Financial
Fraser Health
Surrey, BC
- Full-time
…records and funding requests for corporate and/or clinical operations across Fraser…
Added just now
SC
Sales Representative (Grande Prairie & Fort St. John, BC)
Sterling Crane
Grande Prairie, AB
- Full-time
…position will report directly to Jeff Walter, Business Development Manager with a focus on implementing and executing strategic business plan objectives, which includes sales strategies and…
Added just now
SC
Crane & Rigging Supervisor (Prince George, BC)
Sterling Crane
Prince George, BC
- Full-time
…team in delivering safe, efficient, and high-quality lifting services. The successful candidate will be responsible for overseeing field personnel, including job planning, team management,…
Added just now
RI
Regional Safety Manager
Railserve, Inc.
AB · Edmonton, AB
- Full-time
Railserve is a leading provider of industrial railyard services across the United States and Canada. Our teams deliver on‑site rail switching, material handling and transloading, track…
Added just now
SC
Branch Administrator - Temporary (Calgary or Red Deer, AB)
Sterling Crane
Calgary, AB
- Full-time
…of business support activities required for efficient branch operations in accordance with Standard Operating Procedures and customer requirements. Key activities of this role include quote…
Added just now
A
Program Manager
Altis
Ottawa, ON
- $48 to $52 CAD / hour
- Contract
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added just now
SC
Branch Administrator (Calgary, AB)
Sterling Crane
Calgary, AB
- Full-time
…of business support activities required for efficient branch operations in accordance with Standard Operating Procedures and customer requirements. Key activities of this role include quote…
Added just now
SC
Crane & Rigging Supervisor (Calgary, AB)
Sterling Crane
Calgary, AB
- Full-time
…team in delivering safe, efficient, and high-quality lifting services. The successful candidate will be responsible for overseeing field personnel, including job planning, team management,…
Added just now
AE
Client Relations Manager - Healthcare Transportation
Apple Express Courier Ltd.
Mississauga, ON
- Full-time
Apple Express provides our customers with strategic transportation and logistics services through the utilization of our people’s skills, processes, and technology. We create innovative…
Added just now
AC
Warehouse Manager
Aosom Canada
Oshawa, ON
- Full-time
…We are currently looking to fill the position of Warehouse manager to handle the daily operations of the warehouse 440,000sqf , including freight, shipping and receiving, returns, and…
Added just now
MC
Product Marketing Manager - Offline & Content Marketing
Moomoo Canada
Toronto, ON
- Full-time
Client Conversion & Cross-Team Operations: Partner with Product and R&D teams to streamline client onboarding, service delivery, and conversion pathways within physical store environments
Added just now
HH
Event Operations Intern (4 months)
Hockey Helps the Homeless
Toronto, ON
- Full-time
…energetic individual(s) to serve as the organization’s Event Operations Intern for the spring of 2026 (January - April). This position will report directly to the Manager of Operations and…
Added just now
SC
Branch Administrator - Temporary (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
…of business support activities required for efficient branch operations in accordance with Standard Operating Procedures and customer requirements. Key activities of this role include quote…
Added just now
GT
Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Partner with suppliers, Procurement Operations, and Technology teams to facilitate successful onboarding and integration activities.
Added just now
SC
Crane & Rigging Supervisor (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
…team in delivering safe, efficient, and high-quality lifting services. The successful candidate will be responsible for overseeing field personnel, including job planning, team management,…
Added 15 mins ago
C
Field Technical Lead - BAS
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Coordinates the procurement of installations materials, supplies, services and controls necessary for timely and cost-effective completion of project within budget.
Added 15 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Culligan 519ON

Customer Service and Office Coordinator

St. Catharines, ON, L2M 5V6, Canada

$21 to $23 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 to $23 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Position summary

The Customer Service Representative is the first point of contact for Culligan Niagara customers and keeps the office running behind the scenes. This role books installations and service calls, handles purchasing, shipping, receiving and inventory, and supports billing so technicians and drivers have what they need, when they need it.
Location | 610 Welland Ave, St. Catharines, ON (in office)
Employment type | Full-time, permanent
Hours | Monday to Friday, 8:00 am to 5:00 pm

Key responsibilities

Customer service

Answer incoming calls, emails and walk-in customers in a professional, friendly manner
Respond to questions about products, rentals, accounts, deliveries and service
Manage warranty inquiries and claims, and follow through to make sure issues are resolved
Resolve customer concerns or escalate them to the Customer Service Manager when needed
Collaborate with the service and sales teams to ensure a seamless customer experience
Keep customer records accurate and up to date in the company system
Recommend and sell products to customers

Booking installations and service calls

Schedule and coordinate installations and service calls with customers and technicians
Schedule installations of new equipment once a sale or rental is confirmed
Book service calls, maintenance visits, water and salt or filter deliveries
Coordinate technician and driver schedules to build efficient daily routes
Confirm appointments with customers and follow up on reschedules and no-shows
Make sure equipment, parts and paperwork are ready before each install or service call
Close out completed work orders and file installation checklists and documentation
Proactively call customers to remind them of the due dates of their replacement parts that they need to purchase

Purchasing

Place orders for equipment, parts, salt, bottled water and office supplies
Get quotes and compare pricing from approved suppliers
Track open purchase orders and follow up on backorders and delivery dates
Match purchase orders to packing slips and supplier invoices

Shipping and receiving

Receive incoming shipments and check them against purchase orders for accuracy and damage
Report shortages, damage or errors to suppliers and arrange returns or credits
Prepare outgoing shipments, warranty returns and core returns with the correct paperwork
Keep the warehouse and receiving area organized and safe

Inventory

Maintain accurate inventory counts in the system for equipment, parts and consumables
Track stock issued to technicians and service vehicles
Monitor reorder points and flag low stock before it affects installs or service
Assist with regular cycle counts and the year-end physical inventory
Track rental equipment and serial numbers as units go out and come back

Billing

Prepare and send invoices for installations, service calls, rentals and deliveries
Handle cash transactions and process customer payments
Maintain accurate transaction records and post payments to customer accounts
Help follow up on overdue accounts in a courteous way
Support month-end billing and reconciliation tasks

Other duties

Support the sales and service teams with administrative tasks
Support cross-functional administrative tasks as the role evolves; this role is expected to grow with the business
Perform other related duties as assigned

Qualifications

Required

High school diploma or equivalent
Previous experience in a customer-facing role
2+ years in customer service, office administration or a similar role
Experience with scheduling, purchasing, receiving or inventory
Strong interpersonal and communication skills, with a desire to help people
Proficient with computers and Microsoft 365, including Excel, Word, Outlook and Teams
AI literate and actively using AI tools in day-to-day work
Strong attention to detail, with the ability to multitask and prioritize
Self-motivated, reliable and a team player
Strong spoken and written English
Able to lift up to 50 lb (salt bags, boxed equipment) when receiving shipments

Preferred

Experience in a service business (water treatment, home services, HVAC, plumbing or similar) is an asset
College diploma or certificate in business, office administration or supply chain
Experience with QuickBooks Online and dispatch, routing or field-service software
Basic bookkeeping or accounts receivable experience

Skills and attributes

Friendly, patient and professional with customers, even on busy days
Highly organized, with strong attention to detail and accuracy
Able to juggle phones, scheduling and paperwork without dropping the ball
Takes ownership and follows through until the task is done
Works well with technicians, drivers, sales and the office team

Working conditions

Office-based, with regular time in the warehouse and receiving area
Some lifting, bending and standing when handling shipments and inventory
Busy, fast-paced environment with frequent interruptions

Compensation and benefits

Pay: $21.00 per hour
[Benefits package, e.g. health and dental after probation]
[Paid vacation and sick days]
On-the-job training on Culligan products and systems

How to apply

Send your resume and a short cover letter to nicole@culliganniagara with "Customer Service and Office Coordinator" in the subject line. We thank all applicants; only those selected for an interview will be contacted.

Culligan Niagara is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process, in line with the Accessibility for Ontarians with Disabilities Act (AODA).

Apply About employer

More about this job

Responsibilities

The role serves as the primary point of contact for customers while managing office operations, including scheduling service calls and installations. Additionally, the coordinator handles purchasing, inventory tracking, shipping, receiving, and billing support to ensure efficient service delivery.

Requirements

Candidates must have a high school diploma and at least two years of experience in customer service or office administration. Proficiency in Microsoft 365, strong communication skills, and the ability to lift up to 50 lbs are required.

Skills

Customer service
Office administration
Scheduling
Purchasing
Inventory management
Shipping and receiving
Billing
Microsoft 365
Excel
Word
Outlook
Teams
AI tools
Communication
Multitasking
Attention to detail

Benefits

Health insurance
Dental insurance
Paid vacation
Paid sick days

Visa sponsorship

Not detected in the job text

Hiring contact

Nicole

Hiring contact email

nicole@culliganniagara

Keywords

Customer Service
Office Coordinator
Inventory Management
Purchasing
Shipping
Receiving
Billing
Scheduling
Microsoft 365
Excel
Word
Outlook
Teams
AI Tools
QuickBooks Online
Field-service software
Logistics
Warehouse operations
Accounts receivable
Data entry
Customer experience
Warranty claims
Supply chain
Administrative support
Route coordination

Report this job