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Cummins

Parts Technician

7950 Dallas Drive, Kamloops, BC, V2C 6X2, Canada

Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job Summary:

Under some supervision, enter data into a database or other computerized system to maintain up-to-date stock/inventory and training records; retrieve stored information to respond to enquiries (for example on inventory levels or delivery schedules.) Perform other routine administrative activities according to the organization's established procedures. These activities may include responding to customer escalations, order allocation, part profile & inventory records; preparing reports, training operators, customs compliance processes, domestic and international transportation related procedures and completing forms (receipt, transfer, delivery, dispatch, etc.)

We are looking for a talented Parts Representative to join our Distribution business in Kamloops .

Will make an impact in the following ways:

Assist Distribution Business customers, technicians, and internal personnel in identifying and securing required parts and supplies
Perform customer parts counter duties including receiving calls, greeting walk-in customers, completing paperwork, and processing cash, check, and credit card transactions
Utilize systems, catalogs, and other resources to identify, source, and procure parts in a cost- and time-efficient manner
Support technicians and other parts personnel with complex parts requests or alternative solutions
Maintain accurate records and documentation related to parts transactions, inventory, and core processing
Maintain a clean, organized customer parts area and warehouse
Identify opportunities to upsell supporting products and services when appropriate
Comply with Cummins Health, Safety & Environmental policies and use required personal protective equipment
Perform additional parts-related duties including inventory management, shipping and receiving, and warehouse activities as assigned

Responsibilities

In order to be successful in this role you will need the following:

Strong customer service and communication skills with the ability to support internal and external customers

Minimum 3-5 years of Heavy Duty/Mining/ Industrial parts experience given preference

Working knowledge of parts order processing and order life cycle systems
Ability to manage inventory using warehouse inventory control methodologies
Proficiency with Microsoft applications and computer systems, including report generation
Ability to collaborate effectively with technicians and cross-functional teams
Action-oriented mindset with a focus on accountability, efficiency, and continuous improvement
High school diploma or equivalent experience
Some relevant work experience or intermediate knowledge gained through education, training, or on-the-job experience
Ability to comply with export controls or sanctions regulations, if applicable

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified people without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

Qualifications

Minimum 3-5 years Heavy Duty/Mining/ Industrial parts experience given preference

Renumeration to follow Teamsters CBA

Shift as per hiring managers discretion

Some travel required

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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More about this job

Responsibilities

The Parts Technician is responsible for managing inventory, processing parts orders, and providing support to customers and technicians. They also perform administrative duties such as data entry, report generation, and ensuring compliance with safety and transportation procedures.

Requirements

Candidates should have 3-5 years of experience in heavy-duty, mining, or industrial parts environments. A high school diploma or equivalent is required, along with proficiency in Microsoft applications and strong customer service skills.

Skills

Inventory management
Customer service
Parts identification
Warehouse operations
Order processing
Data entry
Microsoft applications
Shipping and receiving
Communication skills
Technical support
Inventory control
Reporting
Customs compliance
Logistics
Cash handling

Benefits

Company Pension Plan
Medical Insurance
Dental Insurance
Life Insurance
Health Savings Account

Visa sponsorship

Not detected in the job text

Keywords

Parts Technician
Inventory Management
Warehouse
Logistics
Heavy Duty
Mining
Industrial
Customer Service
Order Processing
Data Entry
Microsoft Office
Shipping
Receiving
Customs Compliance
Transportation
Inventory Control
Parts Catalog
Safety Policies
Distribution
Teamsters
CBA
Administrative
Reporting
Supply Chain

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