We are looking for a talented Technical Trainer Instructor Senior to join our team in Acheson, AB.
In this role, you will make an impact in the following ways:
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Forecast training demand across the business and develop proactive training plans that align with operational goals and workforce capability needs.
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Deliver technical training and provide ongoing support to technicians and service personnel on products, systems, tools, and company policies.
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Build and maintain subject matter expertise through train-the-trainer programs and continuous learning opportunities.
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Develop, update, and enhance training materials to ensure content remains accurate, relevant, and aligned with evolving business requirements.
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Evaluate training effectiveness through participant feedback, performance metrics, and field results to drive continuous improvement.
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Customize and adapt training programs, presentations, and learning solutions to address specific customer, regional, or operational needs.
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Maintain accurate technical training records, monitor service capability, and provide reporting to support workforce development and compliance objectives.
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Support and participate in continuous improvement initiatives that enhance training quality, increase workforce effectiveness, and strengthen service excellence.
Responsibilities
To be successful in this role you will need the following:
Take initiative, embrace new challenges, and respond to changing priorities with a sense of urgency, energy, and accountability.
Communicate effectively with diverse audiences, adapting your message and delivery style to ensure understanding and engagement.
Deliver high-quality training that meets the needs of both individuals and groups, ensuring knowledge can be applied successfully on the job.
Drive results by balancing multiple priorities, following through on commitments, and achieving business objectives in a fast-paced environment.
Plan and organize work effectively, aligning training activities, schedules, and priorities with business and operational goals.
Build trust and strong working relationships through professionalism, integrity, collaboration, and consistent follow-through.
Adapt your approach to different situations, learning styles, customer needs, and organizational dynamics to maximize effectiveness.
Continuously develop your technical expertise and training capabilities while seeking opportunities to learn, improve, and grow professionally.
Support a positive and inclusive learning environment by valuing diverse perspectives, experiences, and backgrounds.
Understand and navigate organizational processes, policies, and stakeholder relationships to successfully deliver training and capability-building initiatives.
Education, Licenses, Certifications:
College, university or equivalent technical experience required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Intermediate level of relevant work experience required, including experience in service.
Qualifications
Your responsibilities may include:
Deliver technical product (engine and associated equipment) training to Cummins Canada Dealer and Customer technicians
Achieve and/or maintain Cummins Inc Trainer qualification status
Work closely with other trainers to deliver quality training and foster a team environment
Conduct weekly technical engine training courses in classroom and lab setting for Cummins Canada, OEM dealers and end use customers
Test, score, and evaluate technicians on written and hands-on testing
Prepare classroom materials in advance of training class
Maintain engine training modules and associated equipment proactively and as necessary
Achieve and maintain all necessary engine platforms and associated equipment training qualifications from Cummins Inc as training demand requires
Position Requirements:
This role requires the candidate to travel in Manitoba and British Columbia.
Must be legally eligible to work for any employer in Canada without sponsorship
Heavy Equipment Technician, Truck and Transport Technician (On-Highway Red Seal), Heavy Duty Equipment Technician (Off-Road Red Seal), or Automotive Technician Certification required.
Prior experience as a trainer / instructor will be considered a strong asset
Superior technical understanding and repair capabilities on mainstream Cummins engine models (Automotive/Industrial engines) or comparable competitive diesel engine & systems
Superior ability with Cummins INSITE, Guidanz, and Quickserve Online (QSOL)
Ability to communicate detailed technical concepts in a clear and concise format
Ability and enthusiasm to coach and teach technical skills
Ability to adapt to unexpected or changing customer requirements
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
