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Added 42 mins ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 42 mins ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…International Airport. Features include a fitness and wellness center, intramural sports activities, on-site cafeteria, and clean, state-of-the-art manufacturing facilities with outstanding…
Added 2 hours ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
…Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our…
Added 2 hours ago
BC
Registered Nurse - Complex Care (C4)
Brant Community Healthcare System
Brantford, ON
- Full-time
…Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our…
Added 3 hours ago
Document Controller
Convergint Technologies Ltd
Dartmouth, NS
Assemble and prepare drawing package sets, data sheets, submittals, shop drawings, and other technical details.
Added 5 hours ago
CC
National Account Manager
Cogent Communications
Toronto, ON
- Full-time
…services, IPv4 address leasing, optical transport services and data center colocation services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 228…
Added 5 hours ago
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Territory Manager, Facial Aesthetics - Quebec City and surrounding regions - 14 month contract
AbbVie
Quebec, QC
- Contract
Our Territory Manager develops robust business plans to execute brand strategies and tactics in the field. They deliver sales performance, build strong customer relationships and support…
Added 6 hours ago
K
Customer Success Manager
Klue
Remote, Canada
- $75,000 to $105,000 CAD / year
- Full-time
- Remote
As a Customer Success Manager at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every account team…
Added 7 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…International Airport. Features include a fitness and wellness center, intramural sports activities, on-site cafeteria, and clean, state-of-the-art manufacturing facilities with outstanding…
Added 7 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 8 hours ago
B
Manager, Credit Risk Strategy Oversight
BMO
Toronto, ON · BMOPLACE
- Full-time
Join a purpose‑driven team at the center of BMO’s risk management ecosystem. As a Manager, Credit Risk Strategy Oversight, you will provide specialized analytics, structured challenge, and…
Added 10 hours ago
Distribution Center Associate (BC)
Brother Canada
Richmond, BC
Reporting to the Manager, Distribution Center, the Distribution Center Associate (DCA), demonstrates strong abilities to perform autonomously the core functions of DC namely:…
Added 11 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…services, IPv4 address leasing, optical transport services and data center colocation services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 228…
Added 12 hours ago
E
Field Service Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 12 hours ago
FC
Manager, Information Security
FirstOntario Credit Union
Hamilton, ON
- Full-time
The Manager, Information Security, is responsible for managing the IT security operations centre, which oversees the daily security operations of FirstOntario Credit Union. This role is…
Added 13 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 13 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…International Airport. Features include a fitness and wellness center, intramural sports activities, on-site cafeteria, and clean, state-of-the-art manufacturing facilities with outstanding…
Added 13 hours ago
C
Sr Manager, FP&A – Hydronics
Carrier
Waterloo, ON
- $136,000 to $186,000 CAD / year
- Full-time
We have an exciting opportunity for a Senior Manager of FP&A to support our North America Hydronics business and report to the CFO of Carrier’s North America Residential Solutions. The…
Added 14 hours ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
…Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our…
Added 14 hours ago
BC
Registered Nurse - Complex Care (C4)
Brant Community Healthcare System
Brantford, ON
- Full-time
…Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our…
Added 15 hours ago
ES
Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Knowledge of the business functions, strategies, services and products in the area of IT products and services covering data center infrastructure, application system support, architectural…
Added 15 hours ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 16 hours ago
NS
Assistant Manager - 6.4 CCU / 6.1 IMCU
Nova Scotia Health Authority
Halifax, NS
- Full-time
The Assistant Manager will assist in the management and monitoring of new and existing clinical projects, review with the HSM data and reports pertaining to all CCU/IMCU operations and…

Closed listing

Current Group.ca

Service Dispatcher/Order Take

AB, Canada
Alberta, Canada, Canada

Wage range: $18 to $22 per hour, depending on experience · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Wage range: $18 to $22 per hour, depending on experience
Job type: Full-time
Closing date: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company: Current Group

Location: Three Hills, Alberta

Reports to: Service Manager

Employment type: Full-time, Monday to Friday, 7:30 am to 4:30 pm.

Wage range: $18 to $22 per hour, depending on experience

Position Summary

The Service Dispatcher / Order Taker is the first point of contact for our residential, commercial and

agricultural service customers. You will take service requests, gather the details our electricians need,

and schedule and dispatch technicians so jobs run on time and customers stay informed. You are the

link between the customer, the field and the office.

Key Responsibilities

Order taking and customer service

Answer incoming calls, emails and web requests professionally and promptly

Ask the right questions to understand the problem, including whether there is a power outage,

burning smell, sparking or tripping breakers, and how urgent the situation is

Record accurate customer details, site address, access instructions, contact numbers and job

notes in the job management system

Identify safety hazards and escalate emergencies to the on-call electrician or service manager

right away

Explain service call fees, scheduling windows and next steps clearly

Offer maintenance agreements and follow-up services where appropriate

Scheduling and dispatch

Assign and schedule service calls based on technician skills, location, availability and job priority

Route trucks to minimize drive time and keep the schedule efficient

Adjust the day's schedule for emergencies, cancellations and jobs that run long

Monitor job status throughout the day and stay in contact with technicians

Confirm appointments and notify customers of delays or technician arrival times

Job coordination and administration

Create, update and close work orders accurately

Coordinate parts and materials with purchasing or the warehouse when a job needs a return

visit

Support permit, inspection and quote follow-ups as directed

Check that completed jobs are documented and passed to billing on time

Follow up on callbacks, warranty calls and customer complaints, and escalate when needed

Keep dispatch boards, customer records and pricing information current

Team and compliance

Follow company safety policies and communicate safety information to the field

Protect customer information and maintain professional, courteous communication at all times

Perform other office duties as assigned

Qualifications

Required

High school diploma or equivalent

1 or more years of experience in dispatch, customer service, call center or office administration

Strong verbal and written communication skills

Comfortable multitasking and staying calm under pressure

Good computer skills (email, scheduling software, Microsoft Office or Google Workspace)

Accurate data entry and attention to detail

Reliable, punctual and able to work independently

Assets

Experience in the electrical, HVAC, plumbing or other trades

Familiarity with field service software such as ServiceTitan, Service Fusion, FieldEdge or Jobber

Basic understanding of electrical terminology and Alberta service call workflows

Knowledge of the local area and its surrounding communities

Experience handling after-hours or emergency calls

Skills and Attributes

Friendly, professional phone manner

Strong problem-solving and prioritization skills

Clear, patient communication with both customers and technicians

Organized, dependable and accountable

A team player who takes ownership of the customer's experience

Working Conditions

Office-based, with extended time on the phone and computer

Fast-paced environment with shifting priorities

Occasional overtime or on-call rotation during busy periods or emergencies

Success Measures

Calls answered promptly and accurately recorded

Technician schedules that stay full and efficient

High on-time arrival rate and first-visit completion

Low rate of missed or incorrectly booked calls

Positive customer feedback

What We Offer

Benefits: health, dental

Holiday Pay

Training and advancement opportunities

Supportive team environment

About employer

More about this job

Responsibilities

Handle customer service requests, gather job details, create and maintain work orders, and schedule and dispatch technicians according to skills, location, availability, and urgency. Monitor jobs and communicate with customers and technicians, coordinate materials and administrative follow-ups, and escalate safety concerns or service issues as needed.

Requirements

Requires a high school diploma or equivalent and at least one year of experience in dispatch, customer service, call center work, or office administration. Candidates should have strong communication and computer skills, accurate data-entry habits, attention to detail, and the ability to multitask calmly and work reliably and independently.

Skills

Customer Service
Order Taking
Dispatching
Scheduling
Route Planning
Verbal Communication
Written Communication
Multitasking
Problem-Solving
Prioritization
Data Entry
Attention To Detail
Job Management Software
Microsoft Office
Google Workspace
Emergency Call Handling

Benefits

Health Benefits
Dental Benefits
Holiday Pay
Training And Advancement Opportunities
Supportive Team Environment

Visa sponsorship

Not detected in the job text

Keywords

Service Dispatch
Order Taking
Customer Service
Electrical Services
Residential Services
Commercial Services
Agricultural Services
Technician Scheduling
Route Planning
Work Orders
Job Management System
ServiceTitan
Service Fusion
FieldEdge
Jobber
Microsoft Office
Google Workspace
Emergency Calls
Safety Hazards
Parts Coordination
Permits
Inspections
Quotes
Warranty Calls
Callbacks
Billing

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