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Cushman & Wakefield

Associate Director, Asset Services

Toronto, ON, Canada

Job type: Full-time
Experience: 8+ years of supervisory experience, and CPM and/or RPA comparable experience in a senior leadership role.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Title

Associate Director, Asset Services

Job Description Summary

The Associate Director role is responsible for the regional oversight of a regional or national portfolio comprised of retail, office and industrial assets. This position will have a number of director reports, either General Managers or Property Managers, and will be responsible for providing timely, consistent, and accurate flow of information required to operate the portfolio in order to meet the clients’ and company objectives. The role acts as the first point of contact for integrating service platform for the client, as well as ensuring that accounting practices are sound and consistently applied. The Associate Director will provide the general and financial information required for other members of the leadership team to make informed decisions and to carry out their operating responsibilities.
The Associate Director will perform at the highest of ethical standards, reflecting the core values of C&W as defined in its Business Code of Conduct, Policies and Procedures Manual, and other related company policies.

Job Description

Essential functions and responsibilities

Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy, develop and maintain both a communication style and relationship that fits the client’s preferred style and demonstrate proactive customer service regarding all aspects of account management.
Act as a liaison between different internal departments, including leasing and accounting
Participate in the preparation and approval of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients.
Ensure administration of property and liability insurance requirement, ensure compliance with the purchase order system, contracts, general policies and procedures, and accounting requirements established by clients, and oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash
Regularly visit properties and act as a support to the site teams.
Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation.
Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development
Performs other related duties as required or requested.
Follows established methods and procedures, but may have freedom to determine priorities for completion
Leads/Assigns/Delegates tasks with Property Managers and General Managers

Key Competencies

· Financial Acumen Customer Focus (internal and external)

· Communication Proficiency (oral and written)

· Time Management Skills

· People Management Skills Leadership

Important education

Bachelor’s Degree in Business or related discipline

Important experience

8+ years of supervisory experience, and CPM and/or RPA comparable experience in a senior leadership role.

additional eligibility qualifications

Must be able to travel up to 20% of the time. Travel may vary in frequency and duration.

WORK ENVIRONMENT

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PHYSICAL DEMANDS

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aap/eeo statement
C&W provides equal employment opportunity to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
other duties
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield uses artificial intelligence (AI) tools to assist in screening and assessing applications. All hiring decisions are reviewed and confirmed by our recruitment team.This posting is for a new position.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 136,000.00 - $160,000.00Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.INCO: “Cushman & Wakefield”

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More about this job

Responsibilities

The Associate Director provides regional oversight for a portfolio of retail, office, and industrial assets while managing property and general managers. They act as the primary client liaison, ensuring sound accounting practices, budget compliance, and effective operational strategy implementation.

Requirements

Candidates must hold a Bachelor's degree in Business or a related discipline and possess over 8 years of supervisory experience in a senior leadership role. Professional certifications such as CPM or RPA are required to demonstrate expertise in property management and financial oversight.

Skills

Financial Acumen
Customer Focus
Communication Proficiency
Time Management
People Management
Leadership
Strategic Planning
Budgeting
Property Management
Asset Management
Contract Administration
Performance Evaluation
Staff Development
Relationship Management
Risk Management

Visa sponsorship

Not detected in the job text

Keywords

Asset Services
Portfolio Management
Retail Assets
Office Assets
Industrial Assets
Financial Reporting
Budgeting
Property Management
CPM
RPA
Strategic Leadership
Cash Flow Monitoring
Performance Management
Staffing Analysis
Client Relations
Operations Management
Compliance
Purchase Order System
Insurance Administration
Business Strategy

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