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Added 20 mins ago
UA
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MAC Manager
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- Full-time
Excellent customer service and interpersonal relationship skills
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Cushman & Wakefield

MAC Manager

Markham, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Title

MAC Manager

Job Description Summary

The MAC Manager is responsible for leading moves, adds, and changes services across assigned sites, ensuring workplace moves,
furniture installations, reconfigurations, and related projects are delivered safely effectively, within approved budgets, and alignment
with the client standards.
The role provides operational leadership to MAC Site Supervisors, Coordinators, and onsite vendor teams with accountability for
resource planning, project delivery, financial oversight, service quality, ad client communication. The MAC Managers partners with
Occupancy Planners, Facilities, IT, Security, Procurement, and business stakeholders to translate approved workspace requirements into
coordinated execution plans and minimal disruptions to the business operations.

Job Description

Principle Responsibilities

Lead day-to-day MAC service delivery across assigned sites, establishing priorities, schedules, and resource requirements, for routine

requests and project work.

Provides operational and procedural support to ensure work orders are executed in accordance with established departmental,

building, and clients means, methods, and procedures

Resolve competing priorities and escalate resource gaps that may affect service commitments or project delivery.

Manages work orders/requests received in Archibus and FAMIS 360.

Establish onboarding, training, and cross coverage practices that support consistent execution and adherence to client standards.

Issues work orders for approved projects to contractors, supervises furniture and related equipment moves, and verifies invoices for

payment.

Approve or decline individual relocation requests by consulting with Occupancy Planners as determined by client policy.

Collaborate with Occupancy team to ensure all relocation guidelines are met

Collaborate with the Furniture Vendors and Client Ergonomics to ensure that furniture guidelines and client needs are met.

Coordinate with Client for small group moves from inception to completion

Provide relocation instructions to clients and act as a single point of contact for all relocation questions including post move support

Provide oversight of Workplace Standards and ensure adherence.

Support reporting and analysis of MAC activities and expenditures

Supports the maintenance of the Archibus database system housing property floor plans, space configurations, furniture, layouts, etc.

Maintain inventory records and update asset tracking systems

Assist with other facilities-related tasks as needed

Requirements

Associate degree or equivalent combination of education, training and experience in project or technology coordination

preferred with strong knowledge of move process and furniture systems or facility management experience.

Zero to Four years’ experience in a corporate real estate environment.

Proficiency in MS Office Suite software applications

Excellent customer service and interpersonal relationship skills

Able to build strong relationships with internal and external partners to deliver effective services.

Strong oral, written and presentation skills.

Assumes ownership of requests in order to ensure successful completion.

Strong attention to detail and quality with ability to handle concurrent projects with minimal supervision and direction

Familiarity with IFM or similar work order software is a plus

Cushman & Wakefield uses artificial intelligence (AI) tools to assist in screening and assessing applications. All hiring decisions are reviewed and confirmed by our recruitment team.This posting is for a new position.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 96,848.15 - $113,939.00Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.INCO: “Cushman & Wakefield”

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More about this job

Responsibilities

The MAC Manager leads moves, adds, and changes services across assigned sites, ensuring workplace reconfigurations and furniture installations are delivered safely and within budget. They provide operational leadership to site supervisors and vendors while coordinating with internal stakeholders to minimize business disruption.

Requirements

Candidates should have an associate degree or equivalent experience in project or technology coordination, with a strong background in facility management or furniture systems. The role requires zero to four years of experience in a corporate real estate environment and proficiency in MS Office software.

Skills

Project management
Facility management
Move management
Furniture systems
Archibus
FAMIS 360
Resource planning
Vendor management
Customer service
Operational leadership
Space planning
Budget oversight
Asset tracking
Interpersonal skills
MS Office Suite

Visa sponsorship

Not detected in the job text

Keywords

MAC Manager
Corporate Real Estate
Facility Management
Move Management
Furniture Installation
Archibus
FAMIS 360
Workplace Standards
Occupancy Planning
Vendor Coordination
Asset Tracking
Project Delivery
Budget Oversight
Space Configuration
Ergonomics
Work Order Management
Resource Planning
Client Relations
Operational Leadership
Inventory Management

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