Logistics Administrator
- Mississauga, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 1-2 years of experience in logistics, pharmacy operations, healthcare administration, or a related field
- Posting language
- English
- Posted
Original job description
Description
About the Role
Custom Health is seeking a highly organized and detail-oriented Logistics Administrator to support our Ontario Pharmacy Operations team. In this role, you will play a critical part in ensuring medications and healthcare supplies are accurately prepared, documented, and delivered to patients on time. You will work closely with pharmacy, customer service, and delivery teams to provide a seamless patient experience.
Responsibilities
Qualifications
About the Role
Custom Health is seeking a highly organized and detail-oriented Logistics Administrator to support our Ontario Pharmacy Operations team. In this role, you will play a critical part in ensuring medications and healthcare supplies are accurately prepared, documented, and delivered to patients on time. You will work closely with pharmacy, customer service, and delivery teams to provide a seamless patient experience.
Responsibilities
- Coordinate and organize daily medication deliveries to ensure timely and accurate dispatch.
- Prepare medication strips, Spencer cartridge refills, and other pharmacy supplies for delivery.
- Maintain accurate delivery records, tracking information, and workflow documentation in Dock Health and related systems.
- Manage and update patient delivery addresses and labeling information to ensure delivery accuracy.
- Perform quality checks to minimize delivery errors and support operational excellence.
- Serve as the primary contact for delivery-related patient inquiries and issue resolution.
- Collaborate with pharmacy, customer service, and delivery partners to optimize workflow efficiency.
- Support continuous improvement initiatives to enhance delivery processes and patient satisfaction.
Qualifications
- 1-2 years of experience in logistics, pharmacy operations, healthcare administration, or a related field
- Strong organizational skills and exceptional attention to detail
- Excellent customer service, communication, and problem-solving abilities
- Experience with Dock Health, Dymo, or similar workflow and logistics systems is an asset
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of pharmacy operations and healthcare environments is preferred
- Accountability and reliability
- Strong time management skills
- Commitment to accuracy and quality
- Collaborative, team-first mindset
- Ability to adapt to changing operational priorities
- Passion for delivering exceptional patient care and service
More about this job
Responsibilities
Coordinate medication and supply deliveries, prepare pharmacy items, maintain accurate records and patient delivery information, and perform quality checks. Respond to delivery-related patient inquiries and collaborate with pharmacy, customer service, and delivery teams to improve workflows and patient satisfaction.
Requirements
The role seeks 1–2 years of experience in logistics, pharmacy operations, healthcare administration, or a related field, along with strong organization, attention to detail, communication, customer service, and problem-solving skills. Experience with Dock Health, Dymo, or similar systems is an asset; pharmacy or healthcare knowledge is preferred.
Skills
- Logistics Coordination
- Medication Preparation
- Delivery Scheduling
- Recordkeeping
- Workflow Documentation
- Address and Label Management
- Quality Control
- Customer Service
- Problem-Solving
- Communication
- Time Management
- Attention to Detail
- Pharmacy Operations
- Workflow Optimization
- Dock Health
- Dymo
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Logistics
- Pharmacy Operations
- Healthcare Administration
- Medication Deliveries
- Medication Strips
- Spencer Cartridge Refills
- Pharmacy Supplies
- Delivery Records
- Tracking Information
- Workflow Documentation
- Dock Health
- Dymo
- Patient Delivery Addresses
- Labeling
- Quality Checks
- Customer Service
- Patient Inquiries
- Issue Resolution
- Workflow Efficiency
- Continuous Improvement
- Patient Satisfaction
- Patient Care