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Custom Health

Registered Pharmacy Technician, (Validation) Toronto, ON

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 1 - 3 years' experience as a pharmacy technician.
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Registered Pharmacy Technician (Validation) Toronto, ON

About Us:

Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at-home medication management solutions, real-time clinical oversight by 200+ pharmacist-lead clinicians and the collection of real-time, real-world data and insights.

Description:

Custom Health is looking for a Pharmacy Technician to join our team in our Ontario Pharmacy. The Pharmacy Technician (Validation) will perform functions related to the pharmacy. This role requires professional judgment and extensive technical training.

The ideal candidate should be able to answer pharmaceutical questions and display exceptional customer service skills. They must display compassion and understanding, attention to detail, and excellent administrative skills.

Responsibilities:

Work with other members of the Packaging Validation Team to ensure optimal workflow of packaging files received from all sources are packed and ready for delivery in a timely manner
Work with other members of the Packaging Validation Team to verify** all medications dispensed, using PacVision for Multidose strips and manual checking for unit dose and non-strip medications **Verification includes right medication/dose/strength/format/time/patient/prescriber, and any other relevant parameters AND any delivery notes, original prescription files, and other information included with the item(s) you are checking, to ensure that they are delivered to the patient or agent at the right address/date/time, along with other items for the same patient if applicable, and with any auxiliary information that should be included
Custom Health Management, Data Entry, and Delivery Teams.
Communicate Effectively with all external clients including, Client Pharmacies Spencer Patients and LTC Clients where appropriate Participate in Ongoing Training from Technology Partners including McKesson, Spencer Health Solutions, and others as applicable.
Effectively use all communication means including telephone, text where applicable, company email, software communication platforms including Microsoft Teams, Adherenet, and others as applicable.
Participate in all applicable meetings in person or via Microsoft Teams or other applicable platforms, on a daily basis and as needed.
Other duties as assigned.

Schedule:

Monday- Friday.
8-hour shift 8-5.

Requirements

Requirements:

RPhT registration in good standing with the Ontario College of Pharmacists.
Ability to adapt and evolve with the growing need and volume of the company without compromising accuracy and efficiency, and keeping in line with the standards of practice as required by Custom health and mandated by Ontario College of Pharmacy.
1 - 3 years' experience as a pharmacy technician.
High school diploma or equivalent.

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More about this job

Responsibilities

Coordinate packaging validation workflows and verify dispensed medications, prescriptions, delivery details, and patient information for accuracy and timely delivery. Communicate with internal teams and external clients, use pharmacy and communication platforms, and participate in ongoing training and meetings.

Requirements

Requires registration as a Pharmacy Technician in good standing with the Ontario College of Pharmacists, 1–3 years of pharmacy technician experience, and a high school diploma or equivalent. Candidates must maintain accuracy and efficiency while adapting to changing workloads and meeting professional practice standards.

Skills

Medication Verification
Pharmacy Operations
Attention To Detail
Customer Service
Pharmaceutical Knowledge
Administrative Skills
Communication
Workflow Coordination
Prescription Review
Accuracy
Adaptability
Microsoft Teams
PacVision
Adherenet

Visa sponsorship

Not detected in the job text

Keywords

Registered Pharmacy Technician
Ontario College of Pharmacists
Medication Management
Medication Adherence
Packaging Validation
Medication Verification
Multidose Strips
Unit Dose
PacVision
Prescription Files
Delivery Coordination
Patient Safety
Pharmacy Operations
McKesson
Spencer Health Solutions
Microsoft Teams
Adherenet
Customer Service
Clinical Oversight
Data Entry
Pharmacy Standards Of Practice

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