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Added 7 mins ago
Senior Financial Analyst
Bell
Toronto, ON
The Financial Analyst reports to the Senior Manager, Product Management, within the Wireless team and provides financial insight that supports product, operational, and investment decisions.
Added 7 mins ago
Skeleton Template Canada
Lactalis
Oshawa, ON
The Warehouse Manager is accountable for all aspects of warehousing operations for assigned territory (including 3rd party warehouses) or shift. The primary goal is to ensure that safety,…
Added 7 mins ago
C
Account Manager, Construction and Survey Solutions (Prairies)
Cansel
Edmonton, AB · Calgary, AB
- Full-time
The Account Manager is responsible for building and managing relationships with customers in the building construction sector. This role promotes construction and survey technologies and…
Added 7 mins ago
HB
Night Auditor
Horseshoe Bay Resort
London, ON
- Part-time
As a Night Auditor you will be working with our Front Office Manager and Guest Services team to provide a positive guest experience from reservation to check-out, while maximizing room…
Added 7 mins ago
EC
Accommodations Manager (Remote Camp)
ESS Compass
Prince George, BC
- Full-time
…operations of the assigned lodge. This includes tasks such as: training and coaching of team members, inspections of work, scheduling, inventory and…
Added 7 mins ago
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Supervisor, Full Time
Havergal
Edmonton, AB
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 7 mins ago
CO
Inventory Coordinator
Culligan of Canada
London, ON
- $21 CAD / hour
- Full-time
Added 7 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Richmond Hill, ON
- From $21.5 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 7 mins ago
Facilities Manager (6-month contract)
Geotab
Oakville, ON
…growth and deliver results! Geotab is seeking a Facilities Manager who will lead the Oakville Office Experience team and oversee the facilities, vendors, projects, and building operations…
Added 7 mins ago
UH
Registered Practical Nurse - Sheppard Centre Hemodialysis
University Health Network
Toronto, ON
- Part-time
Minimum of 3 years of hemodialysis experience or equivalent combination of education, training and experience
Added 7 mins ago
CH
Aircraft Store Clerk / FAcT
Canadian Helicopters
Southport, MB
- Full-time
…addition to charter services, company affiliates provide flight training and third-party repair and maintenance…
Added 21 mins ago
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Strategic Sourcing Specialist, Corporate Services-EN
CAE
Montreal, QC
- Full-time
Reporting to the Category Manager, Indirect Global Procurement & Supply Management, the Strategic Sourcing Specialist is responsible for Category Strategy, Strategic Sourcing, Critical…
Added 21 mins ago
RP
Counter Sales Representative
Reliable Parts Ltd.
Coquitlam, BC
- Full-time
…handled knowledgeably and professionally, and we provide the training they need to succeed. Because of their dependability, we consider them a big part of our success. In turn, we offer…
Added 21 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 21 mins ago
TS
Class 1 Driver (Hitchhiker & Boom)
The Shaw Group Limited
Lantz, NS
- Full-time
Reporting to the Logistics Manager, you will be part of the Shaw Transport Lantz Team and will play an integral role in the safe, on-time delivery of our products to customers across…
Added 21 mins ago
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Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assesses staffing requirements, recruits personnel, conducts performance evaluations, assesses training requirements and takes administrative and disciplinary measures related to staff…
Added 21 mins ago
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Branch Supervisor
Liebherr Group
Winnipeg, MB
- Full-time
Build customer relationships and resolve customer issues directly or escalate to Service Manager as required (visit customer sites as required)
Added 21 mins ago
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OSC Program Coordinator (Toronto)
Ottawa Safety Council
Ottawa, ON
- Full-time
…organization, we deliver best-in-class road safety services, education, training, and awareness, helping guide communities toward safer roads, no matter how they…
Added 21 mins ago
M
Manager, Facilities Management - Multi-Residential
Morguard
Mississauga, ON
- Full-time
The Manager, Facilities Management is accountable to the Assistant Vice President, National Programs for providing strategic leadership and oversight of Facilities Management practices…
Added 21 mins ago
PB
Senior Construction Project Manager - ICI Projects
Pearl Builders
Brampton, ON
- $80,000 to $120,000 CAD / year
- Full-time
The Senior Construction Project Manager will act as the Company's primary owner-side representative for a major industrial construction project in Brampton. A third-party builder/general…
Added 21 mins ago
BC
Sr. Manager of Maintenance & Tooling
BLANCO Canada
Toronto, ON · Etobicoke, ON
- Full-time
The successful candidate for the Senior Manager, Maintenance & Tooling position will provide strategic direction and leadership for the Maintenance & Tooling function, overseeing the…
Added 21 mins ago
M
Property Administrator
Morguard
AB · Edmonton, AB
- Full-time
The Property Administrator is accountable to the (Senior) Property Manager or (Senior) District Manager for managing daily and periodic administrative functions for the residential building…
Added 21 mins ago
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Senior Automation Engineer
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- Full-time
Travel occasionally (roughly 10% or less) for on-site commissioning and customer training
Added 22 mins ago
Sales Associate
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Montreal, QC
Participates in inventory twice per year, all training sessions and staff meetings.
Added 22 mins ago
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Seek out training opportunities to grow Library skills and knowledge.

Custom Truck One Source

SERVICE MANAGER

ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Non-Degreed: 3 years proven experience in a similar role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Summary

The Service Manager will provide oversight, functional and transactional support in the daily activities of the Service Department in order to ensure operational integrity. To perform this role successfully, an individual must be able to motivate team members, provide help on training and development needs, and monitor team performance. This person will be responsible for maintaining and repairing the equipment we rent, sell, and customer units.

Essential Duties and Responsibilities

Responsible for maintaining and enforcing a safe work environment at all times.
Achieve the KPI goals set for the service department.
Quickly and safely evaluate jobsite equipment repairs.
Directs and schedules the activities of departmental employees; technicians, service writer.
Handles service-related customer escalations.
Assist in trouble shooting and repair of equipment to minimize outside service cost.
Service operations leader with accountability of all results (profitability, customer perspective, rework, quality, turnover, employee attitudes, etc.).
Maintain and coordinate the shop service function; Manage the service/repair of equipment and implement and execute the functions of price, quality and turn-around.
Review sublet estimates and invoices for accuracy in repairs provided.
Ensures that customers’ service files are up to date and readily available.
Communicate with management, rental coordinators and technicians to ensure efficient providing of equipment.
Scheduling customer vehicle repairs and coordinating.
Responsible for invoicing of billable service parts and labor hours.
Follow all company Operational Procedures and QC Standards.
Maintain a professional and technical knowledge of equipment by attending educational workshops.

Required Skills and Qualifications

Associates degree or other relevant college degree.
Non-Degreed: 3 years proven experience in a similar role.
Must be able to pass a pre-employment drug test and background check.
Knowledge of heavy and light duty trucks and equipment.
Previous managerial experience; must be able to motivate, coach, develop, and lead employees.
Valid Driver’s License required
Extremely detail oriented and accurate.
Must be able to work in a fast-paced environment
Mechanical aptitude.
Setting priorities and adapting to changing work priorities.
Must be self-sufficient and driven.
Meet deadlines and schedules.
Strong attendance record.
Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Preferred Skills and Qualifications

General mechanical aptitude. Knowledge of hydraulic, heavy equipment, diesel truck parts and/or farm equipment preferred.
General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (M3, etc.) to process purchase orders and tracking inventory helpful.

Working Conditions

Majority of work performed in shop or office setting.
Ability to work as scheduled with punctual attendance, Monday-Friday 7:00 am - 5:00 pm, plus any additional hours/days necessary in order to meet business demand.
May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes.

Physical Requirements

The ability to bend, stoop and lift up to 50 lbs.
Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing, stooping, kneeling, crouching, and/or crawling

Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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More about this job

Responsibilities

The Service Manager oversees daily service department activities, including equipment maintenance, repair scheduling, and team leadership. They are responsible for ensuring operational integrity, meeting KPI goals, and maintaining high standards of customer service and safety.

Requirements

Candidates must possess an associate degree or at least 3 years of relevant experience in a similar role. Strong mechanical aptitude, managerial experience, and the ability to pass a background check and drug test are required.

Skills

Team leadership
Equipment maintenance
Mechanical aptitude
KPI management
Customer service
Scheduling
Invoicing
Troubleshooting
Safety compliance
Inventory management
Technical knowledge
Detail oriented
Mathematical concepts
Coaching
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Equipment Repair
Heavy Equipment
Diesel Truck
Hydraulics
KPI
Inventory Software
MS Office Suite
Shop Operations
Safety Standards
Quality Control
Technical Support
Team Management
Customer Escalations
Preventive Maintenance
Sublet Estimates
Invoicing
Mechanical Aptitude
Fleet Maintenance
Operational Procedures

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