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Added 1 min ago
Manager, Special Operations
HelloFresh
Toronto, ON
…operations, data engineering, and global platform teams. You will lead the design, integration, and deployment of systems that power our production, warehousing, procurement, and quality…
Added 1 min ago
I
Growth Marketing Team Lead
Intelcom
Montreal, QC · Service Centre (Montreal)
- Full-time
Create and deploy the multi-country marketing plan, working in collaboration with the Communications Team, Business Development Team and Delivery Contractor Teams
Added 1 min ago
G
Leasing Manager
Greystar
Toronto, ON
- Full-time
…offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South…
Added 1 min ago
Microsoft Alliance Presales Lead - Cloud and AI Platforms
EY
Toronto, ON
Global Presales Leadership: Define and lead the global presales strategy for the EY–Microsoft Alliance within a Solution Area, establishing repeatable methods, governance, and best…
Added 1 min ago
F/
Director, Ethics, Regulatory Compliance & Privacy (Bilingual)
FCC / FAC
AB · MB · Toronto, ON · ON · Quebec, QC · SK
- Full-time
Proven ability to lead a high‑performing team of specialists, along with strong coaching, communication, and relationship‑building skills
Added 1 min ago
Mechanical and Electrical Manager
EBC Inc.
Greater Napanee, ON · Napanee, Ontario
For more than 50 years, the building team has been giving life to countless construction projects, distinguishing itself by the high quality of its work, respecting the highest industry…
Added 16 mins ago
C
Head of Partnerships
CanadaVisa
Remote, Canada
- Full-time
- Remote
We’re looking for a Head of Partnerships to help lead CanadaVisa’s next stage of growth. You’ll build on our audience, established relationships and technology to grow our partnerships…
Added 16 mins ago
FB
Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $55,000 to $60,000 CAD / year
- Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 16 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 16 mins ago
EG
Senior Water Resources Engineer
Egis Group
Edmonton, AB
- $105,000 to $130,000 CAD / year
- Full-time
Lead hydraulic modeling design and review for municipal water, stormwater, and wastewater systems using industry-standard software.
Added 16 mins ago
EG
Assistant Lead Foundations Engineer
Egis Group
Hamilton, ON
- $105,000 to $155,000 CAD / year
- Contract
As part of the development of our rail geotechnical team, Egis is searching for an Assistant Lead Foundations Engineer for rail transit projects.
Added 28 mins ago
FB
Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $55,000 to $60,000 CAD / year
- Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 28 mins ago
CO
Analyst, WFM Business Systems (Workforce Management Business Systems Analyst)
City of Brampton
Brampton, ON
- Full-time
System Lead and Trainer - Act as Project Lead or Project Support for different initiatives. Act as the System Lead in developing and providing direction to a team of employees in the…
Added 28 mins ago
S
Senior Application Support Engineer (m/f/d)
Solactive
Toronto, ON
- Full-time
…applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable…
Added 28 mins ago
QT
Senior Technical Product Manager
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $130,000 to $140,000 CAD / year
- Full-time
You'll take ownership of the product direction, strengthen the development process, and lead the modernization of the platform while keeping the live system stable. You'll play a key role…
Added 28 mins ago
PT
Manager Product Management
Pleora Technologies
Ottawa, ON · Kanata, ON
- Full-time
…applications with our growing global teams. Our hardware and software solutions are built for performance, enabling low-latency, real-time video and data transport in 1000's of unique…
Added 28 mins ago
FB
Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $50,500 to $55,500 CAD / year
- Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 31 mins ago
PT
Manager, Product Management
Pleora Technologies
Ottawa, ON · Kanata, Ontario
- Full-time
…applications with our growing global teams. Our hardware and software solutions are built for performance, enabling low-latency, real-time video and data transport in 1000's of unique…
Added 31 mins ago
YI
Account Manager (Client Success & Growth)
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
…rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide…
Added 31 mins ago
YI
Client Success Manager - Bilingual (French & English)
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
…rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide…
Added 31 mins ago
KP
Autism Support Associate - CUPE P/D
Kerry's Place Autism Services
Orangeville, ON
- Full-time
- Temporary
…with Autism Spectrum Disorder (ASD) each year! Our dedicated team of professionals have become experts in the field through our continuous training and development programs. Get ready for a…
Added 45 mins ago
LM
Technical Analyst – Enterprise Applications
La Maison Simons
Quebec, QC · Campus Simons
- Full-time
…applications that support business operations. Reporting to the IT Team Lead, Enterprise Application Technologies, this person contributes to the analysis, continuous improvement, and…
Added 45 mins ago
GV
Lead Project Manager - Outsourcing
GE Vernova
Markham, ON
- Full-time
Lead cross-functional teams (engineering, software, hardware, product, operations).
Added 45 mins ago
GV
Senior Project Manager - Outsourcing
GE Vernova
Markham, ON
- Full-time
Lead cross-functional teams (engineering, software, hardware, product, operations).
Added 45 mins ago
D
Senior Algorithm Researcher [631]
D-Wave
Burnaby, BC
- $138,000 to $190,000 CAD / year
…heuristics as part of our Algorithms, Performance, and Tools (APT) team, working closely with scientists, engineers, and domain experts. Your work will directly impact the development of…

Custom Truck One Source

SERVICE MANAGER

ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Non-Degreed: 3 years proven experience in a similar role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Summary

The Service Manager will provide oversight, functional and transactional support in the daily activities of the Service Department in order to ensure operational integrity. To perform this role successfully, an individual must be able to motivate team members, provide help on training and development needs, and monitor team performance. This person will be responsible for maintaining and repairing the equipment we rent, sell, and customer units.

Essential Duties and Responsibilities

Responsible for maintaining and enforcing a safe work environment at all times.
Achieve the KPI goals set for the service department.
Quickly and safely evaluate jobsite equipment repairs.
Directs and schedules the activities of departmental employees; technicians, service writer.
Handles service-related customer escalations.
Assist in trouble shooting and repair of equipment to minimize outside service cost.
Service operations leader with accountability of all results (profitability, customer perspective, rework, quality, turnover, employee attitudes, etc.).
Maintain and coordinate the shop service function; Manage the service/repair of equipment and implement and execute the functions of price, quality and turn-around.
Review sublet estimates and invoices for accuracy in repairs provided.
Ensures that customers’ service files are up to date and readily available.
Communicate with management, rental coordinators and technicians to ensure efficient providing of equipment.
Scheduling customer vehicle repairs and coordinating.
Responsible for invoicing of billable service parts and labor hours.
Follow all company Operational Procedures and QC Standards.
Maintain a professional and technical knowledge of equipment by attending educational workshops.

Required Skills and Qualifications

Associates degree or other relevant college degree.
Non-Degreed: 3 years proven experience in a similar role.
Must be able to pass a pre-employment drug test and background check.
Knowledge of heavy and light duty trucks and equipment.
Previous managerial experience; must be able to motivate, coach, develop, and lead employees.
Valid Driver’s License required
Extremely detail oriented and accurate.
Must be able to work in a fast-paced environment
Mechanical aptitude.
Setting priorities and adapting to changing work priorities.
Must be self-sufficient and driven.
Meet deadlines and schedules.
Strong attendance record.
Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Preferred Skills and Qualifications

General mechanical aptitude. Knowledge of hydraulic, heavy equipment, diesel truck parts and/or farm equipment preferred.
General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (M3, etc.) to process purchase orders and tracking inventory helpful.

Working Conditions

Majority of work performed in shop or office setting.
Ability to work as scheduled with punctual attendance, Monday-Friday 7:00 am - 5:00 pm, plus any additional hours/days necessary in order to meet business demand.
May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes.

Physical Requirements

The ability to bend, stoop and lift up to 50 lbs.
Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing, stooping, kneeling, crouching, and/or crawling

Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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More about this job

Responsibilities

The Service Manager oversees daily service department activities, including equipment maintenance, repair scheduling, and team leadership. They are responsible for ensuring operational integrity, meeting KPI goals, and maintaining high standards of customer service and safety.

Requirements

Candidates must possess an associate degree or at least 3 years of relevant experience in a similar role. Strong mechanical aptitude, managerial experience, and the ability to pass a background check and drug test are required.

Skills

Team leadership
Equipment maintenance
Mechanical aptitude
KPI management
Customer service
Scheduling
Invoicing
Troubleshooting
Safety compliance
Inventory management
Technical knowledge
Detail oriented
Mathematical concepts
Coaching
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Equipment Repair
Heavy Equipment
Diesel Truck
Hydraulics
KPI
Inventory Software
MS Office Suite
Shop Operations
Safety Standards
Quality Control
Technical Support
Team Management
Customer Escalations
Preventive Maintenance
Sublet Estimates
Invoicing
Mechanical Aptitude
Fleet Maintenance
Operational Procedures

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