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Added 11 mins ago
Manager, Engineering
Trulioo
Remote, Canada
Full-time · Remote
Reporting to the Senior Manager, Software Engineering, the Manager, Engineering will be responsible for leading Trulioo's mobile and web engineering team. This role owns team execution,…
Added 11 mins ago
AVEVA Enterprise SCADA Specialist
SGS
Calgary, AB
$85,000 to $165,000 CAD / year
Full-time
…deep specialisation in Enterprise SCADA under the guidance of senior team…
Added 11 mins ago
Western Canada Aquatic Discipline Lead
AECOM
Burnaby, BC
$120,000 to $160,000 CAD / year
Full-time
Build and maintain strong client relationships, acting as a senior technical representative for AECOM
Added 11 mins ago
Canada Leader, Specialist Solution Architects | Chef du Canada, Architectes de solutions spécialisés
Amazon
Vancouver, BC · Toronto, ON · Montreal, QC
- Develop and execute strategies to drive long-term adoption and growth with Data and Developer tools, Advanced Compute, Core Services, Migration/Modernization, or Business Applications…
Added 26 mins ago
Manufacturing Performance & Insights Specialist
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Toronto, ON · Greater Toronto Area, Canada
Full-time
Develop and maintain practical Excel-based reports and dashboards for plant and senior management.
Added 26 mins ago
General Manager
Nelson/Kraft and Associates
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Full-time
Consultative leadership and interpersonal style combined with senior management skills developed within a complex consumer B2C sales environment.
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Senior Communications Advisor, Digital Content
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Vancouver, BC · Greater Vancouver, BC
$84,480 to $126,720 CAD / year
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Added 26 mins ago
Project Manager - Energy and Emissions
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Vancouver, BC · Greater Vancouver, BC
$91,840 to $137,760 CAD / year
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Senior Account Manager (Enterprise Business Solutions)
Decisive Farming by TELUS Agriculture
Toronto, ON
Contract
Added 26 mins ago
Implementation Consultant
Prophix
Toronto, ON · Etobicoke, ON
$75,000 to $86,000 CAD / year
Full-time
Proven ability to work effectively in a project-based environment and interact confidently with senior leaders, including CFOs, Vice Presidents, and finance professionals
Added 27 mins ago
Senior Manager, Supplier Relationship Management
RBC
Toronto, ON
Full-time
Join our Enterprise Supplier Management and Procurement Operations services team as a Senior Manager where you'll shape the future of how we work with our most critical business partners.…
Added 42 mins ago
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC
Full-time
…subject matter expert, as well as a go to person and coach for senior management or other decision-making bodies. More specifically, you will be required…
Added 42 mins ago
FP&A Analyst
FISPAN
Vancouver, BC
Full-time
…data into clear management reporting. You will report to the Senior Financial Analyst, who reviews key assumptions and recommendations, and collaborate with Go-to-Market, our People Team…
Added 42 mins ago
Senior Manager, Trading Credit Risk
CIBC
Toronto, ON
Full-time
As Senior Manager, Trading Credit Risk Adjudication (TCR) you will report to the Senior Director, TCR and will be responsible for a portfolio of trading relationships and accounts that…
Added 42 mins ago
Senior DevOps Engineer
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
Full-time
Boeing Vancouver is seeking a Senior DevOps Engineer, reporting to the Manager of Defence & Government Services working out of the Richmond, BC office.
Added 57 mins ago
Sr Client Onboarding & Acct Serv Specialist
Ventum Financial Corp.
Vancouver, BC
$65,000 to $75,000 CAD / year
Full-time
The Senior Client Onboarding & Account Services Associate is a senior operational resource responsible for complex client onboarding and account servicing, Mako testing and support, Advisor…
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METS Principal Information Security Engineer - ITS5
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The Principal Information Security Engineer (PISE) is a senior cybersecurity leader responsible for planning, designing, implementing, and maintaining enterprise-wide information security…
Added 1 hour ago
AVEVA Enterprise SCADA Specialist
SGS
Calgary, AB
$85,000 to $165,000 CAD / year
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…deep specialisation in Enterprise SCADA under the guidance of senior team…
Added 1 hour ago
Senior Staff Data Platform Engineer
Benevity
Remote, Canada
$137,800 to $178,080 CAD / year
Full-time · Remote
Benevity is seeking a talented Senior Staff Data Platform Engineer, who has an extensive record of hands-on data engineering and data product development experience. This role, reporting to…
Added 1 hour ago
Senior Staff Data Platform Engineer
Benevity
Remote, Canada
Full-time · Remote
Benevity is seeking a talented Senior Staff Data Platform Engineer, who has an extensive record of hands-on data engineering and data product development experience. This role, reporting to…
Added 1 hour ago
Applied AI Lead (Account Management)
Heidi
Remote, Canada
$140,000 to $165,000 USD / year
Full-time · Remote
…complex customer deployments and growth opportunities. As a senior individual contributor on Heidi’s US Applied AI team, you’ll own strategic customer relationships within a…
Added 1 hour ago
Ignition SCADA Specialist
SGS
Edmonton, AB · Calgary, Alberta
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…significant pieces of project delivery under the direction of senior team members. You will work directly with clients, contribute to design decisions, and develop toward Senior Specialist…
Added 1 hour ago
Ignition SCADA Specialist
SGS
Vancouver, BC · Calgary, Alberta
Full-time
…significant pieces of project delivery under the direction of senior team members. You will work directly with clients, contribute to design decisions, and develop toward Senior Specialist…
Added 1 hour ago
Human Capital Director, Deals
Pwc Canada
Toronto, ON
Full-time
Demonstrated success in leading strategic business partnerships, influencing senior leaders, and driving people initiatives
Added 1 hour ago
Manager, Value Creation, Strategy
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Montreal, QC
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…social, and geopolitical trends. We work collaboratively with senior executives to help them navigate these trends, while increasing trust and delivering sustainable…

Customertimes

JR-210934 Project Manager Senior

Mississauga, ON, Canada

Posting language: English
Posted: Sep 25, 2026

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Original job description

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

About this job:
Single point of accountability for Customertimes' delivery of a Salesforce patient scheduling and notification solution for a national specialty infusion clinic network. Fixed-fee engagement, milestone-gated payments, brownfield Field Service org, patient health information in scope.

The client provides the Project Manager, Scrum Master, Business Analyst, and QA, and executes SIT and UAT. You own everything Customertimes delivers into that structure - which means influencing a delivery process you do not control while remaining accountable for the outcome.

Location: Hybrid - 2-3x a week at the office at 2300 Meadowvale Blvd, Mississauga, ON L5N 5P9

Project manager team: 1 Solution Architect (onshore), 1 Senior Developer, 2 Mid Developers, and 1 Consultant (offshore)

How you'll make an impact:
· Own end-to-end delivery of CT scope against the approved baseline; act as the primary CT delivery contact and second-tier escalation point;
· Allocate work with the Solution Architect against sprint points, in collaboration with the client's Scrum Master;
· Monitor offshore velocity and throughput; manage capacity, dependencies, and spillover so sprint commitments hold without schedule impact;
· Own change control. Assess, document, and price every requirement that falls outside the signed baseline. This is the most important responsibility in the role;
· Run the governance cadence: daily standup, bi-weekly planning and demo, weekly status and RAID, monthly steering committee, and daily hypercare reviews;
· Own deployment, cutover, rollback, and go-live readiness planning with the Solution Architect, using Gearset and GitHub;
· Coordinate CT support of client-executed SIT and UAT; own defect triage and resolution through to exit criteria;
· Manage client-side dependencies on the critical path - messaging platform provisioning, privacy and InfoSec review, environment access, and open design decisions;
· Deliver four weeks of hypercare including daily reporting, stabilization, knowledge transfer, and project closure.

What makes you a great fit:
· 8+ years delivery or program management, including 4+ leading Salesforce implementations end to end;
· Demonstrable track record on fixed-price, milestone-based engagements, with real examples of change requests raised and defended;
· Experience leading distributed onshore/offshore teams across a significant time zone gap;
· Salesforce Field Service or Scheduler delivery experience in an existing, customized org - not greenfield;
· Regulated-industry delivery with PII or PHI: healthcare, life sciences, or financial services;
· Comfortable operating where the client owns Scrum Master, BA, and QA functions;
· Salesforce Administrator certification; PMP, PMI-ACP, SAFe, or CSM.

Preferred:
· Canadian healthcare privacy experience - PHIPA, PIPEDA, Privacy Impact Assessment process;
· Bilingual EN/FR delivery, including Quebec stakeholder engagement;
· Gearset;
· French language capability.

If you're looking to contribute to global projects, grow your skills, shape the way you work, and be part of a connected international community - Customertimes is the place to build your next career chapter. Are you ready to spark the tech with us?

Job ID: JR-210934

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More about this job

Responsibilities

The Project Manager will own the end-to-end delivery of Salesforce solutions, managing scope, change control, and offshore team performance. They are responsible for governance, deployment planning, and ensuring client-side dependencies are met throughout the project lifecycle.

Requirements

Candidates must have over 8 years of delivery management experience, including at least 4 years leading Salesforce implementations in regulated industries. Proficiency in fixed-price engagements, distributed team leadership, and relevant certifications like PMP or CSM is required.

Skills

Project Management
Salesforce
Field Service
Change Control
Stakeholder Management
Agile
Scrum
Risk Management
Deployment Planning
Defect Triage
Healthcare Privacy
Gearset
GitHub
Leadership
Consulting

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Project Management
Field Service
Digital Engineering
Product Development
Consulting
Scrum Master
Business Analyst
QA
SIT
UAT
Change Control
RAID
Gearset
GitHub
Hypercare
PHIPA
PIPEDA
Privacy Impact Assessment
PMP
PMI-ACP
SAFe
CSM
Salesforce Administrator
Healthcare
Life Sciences
Financial Services
Onshore
Offshore
Governance

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