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Added 31 mins ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
Under the direction of the Coordinator, Residence Admissions, the Residence Admissions Clerk performs a variety of functions requiring extensive knowledge and use of the Residence Services…
Added 31 mins ago
C
Scrum Master II
Cvent
Fredericton, NB
- Full-time
…in hours rather than days, which changes the SM2's operating environment in concrete ways: the bottleneck shifts from execution to review, alignment, and decision-making, and the SM2's job…
Added 46 mins ago
TC
Retail Customer Service Coordinator Full Time Winners/Homesense- Penticton Mall
TJX Canada – Winners, Marshalls, HomeSense
Penticton, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 47 mins ago
New Home Coordinator
Urbandale Corporation
Ottawa, ON
The New Home Coordinator will be responsible for coordinating purchasers’ selections and desired changes to standard house plan layouts. They will review the impact of all changes and…
Added 47 mins ago
CE
Sales + Rental Coordinator
Cropac Equipment Inc
Abbotsford, BC
- Full-time
Cropac Equipment Inc. is looking for an organized and detail-oriented Sales & Rental Coordinator to join our Abbotsford team.
Added 47 mins ago
CL
Human Resources Coordinator
Community Living Dufferin
East Garafraxa, ON
- Full-time
- Contract
Community Living Dufferin (CLD) is looking for an enthusiastic and organized Human Resources Coordinator to join our team. This is an opportunity to play an important role in creating a…
Added 47 mins ago
Operations Coordinator, Campus Operations
University of Saskatchewan
Saskatoon, SK
The Operations Coordinator provides operational, planning, and analytical support to department maintenance and operations functions. This position coordinates maintenance planning,…
Added 1 hour ago
Coordinator, Rental Experience
YMCA of Lethbridge
Lethbridge, AB
The Coordinator, Rental Experience serves the mission of the YMCA of Lethbridge by supporting the operations of the Member Experience team, including membership and rentals. The main goals…
Added 1 hour ago
Coordinator, Aquatics Programs
YMCA of Lethbridge
Lethbridge, AB
The Coordinator, Aquatic Programs serves the mission of the YMCA of Lethbridge by supporting the operations of the Aquatic team. The main goals of this position are:
Added 1 hour ago
SS
Rental Coordinator
Sunbelt Solomon
New Westminster, BC
- Full-time
The Rental Coordinator is an onsite position, Monday through Friday from 8:00 a.m. to 4:30 p.m., responsible for supporting the Trinity Power Inside Sales and Project Management teams. This…
Added 1 hour ago
PI
Materials Coordinator
Phoenix Industrial Group of Companies
AB · Edmonton, AB
- Full-time
We are seeking a Materials Coordinator for upcoming projects! Please note this posting will be used to fill future vacancies.
Added 1 hour ago
NL
Aftermarket Parts Coordinator
NET LIP
Vaughan, ON
- Full-time
The Aftermarket Parts Coordinator follows a structured workflow to manage customer inquiries, quotes, and orders effectively. This process includes steps such as receiving RFQs, processing…
Added 1 hour ago
SE
Order Fulfillment Coordinator
SWTCH Energy Inc.
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
SWTCH is seeking an Order Fulfillment Coordinator to make sure every Canadian customer order ships accurately and on time. Reporting to the Head of Supply Chain and working day to day with…
Added 1 hour ago
GF
Business Development Coordinator
General Fusion Inc.
Richmond, BC
- Full-time
The Business Development Coordinator supports the Director of Strategic Partnerships in building and maintaining General Fusion's network of technical collaborations with national labs,…
Added 1 hour ago
S
Order Fulfillment Coordinator
SWTCH
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
SWTCH is seeking an Order Fulfillment Coordinator to make sure every Canadian customer order ships accurately and on time. Reporting to the Head of Supply Chain and working day to day with…
Added 2 hours ago
TT
Retail Customer Service Coordinator Full Time Winners/Homesense- Penticton Mall
The TJX Companies, Inc.
Penticton, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
W
HR & Operations Coordinator (Manufacturing)
Wonderbrands
Mississauga, ON
- Other
The Operations Coordinator is responsible for providing full administrative support to various departments, which may include general office duties, and coordinating office facilities.…
Added 3 hours ago
BC
Sales and Reservations Coordinator
Bella Coola Heli Sports
Bella Coola 1, BC
- Full-time
As a member of our Head Office team, the Sales and Reservations Coordinator is expected to show a high level of professionalism and ability to contribute to a working team environment. Work…
Added 4 hours ago
Master Scheduler
CMP Group Ltd.
Delta, BC
We are seeking a Master Scheduler /Manufacturing Production Coordinator to join the team in our Delta, BC location. The Master Scheduler /Manufacturing Production Coordinator is a full-time…
Added 4 hours ago
AI
Project Coordinator
Allmar Inc.
Red Deer, AB
- $65,000 to $75,000 CAD / year
- Full-time
A project coordinator is responsible for accurate transfer of data from the estimating software to our ERP software ensuring all costing and selling prices line up between the two software…
Added 4 hours ago
Clerk 3 (Enrollment Clerk)
The Government of Nova Scotia
SYDNEY, NS
Reporting to the Coordinator, the Enrollment Clerk is responsible for the registration of maintenance orders and separation agreements. The Clerk establishes payment schedules for each case…
Added 5 hours ago
LC
Associate Faculty - Welding
Lambton College
Sarnia, ON
- Part-time
…advocate for your students, you will provide a dynamic learning environment where everyone has the opportunity to reach their full potential. You will utilize a variety of instructional…
Added 5 hours ago
TC
Marketing Communications Coordinator
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The College of Arts and Humanities’ Marketing Communications Coordinator, School of Music (MCC) supports the marketing communications priorities of the School of Music (SOM) and reports to…
Added 7 hours ago
SS
Cook PT Sundays & Mondays 1030am to 7pm
Sunrise Senior Living
Victoria, BC · Sunrise of Victoria
- Part-time
As a Cook, you prepare high-quality meals that support residents’ health and enjoyment while maintaining a safe, clean, and organized kitchen environment.
Added 7 hours ago
SI
Instructor, Residential Framing
Saskatchewan Indian Institute of Technologies (SIIT)
Prince Albert, SK
- Full-time
Instructors report directly to their applicable coordinator and are located across the province of Saskatchewan in various educational settings. The incumbent instructs SIIT students in the…

Cvent

Scrum Master II

UNAVAILABLE, Fredericton, NB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Aug 19, 2027
Experience: 3–5+ years of experience as a Scrum Master or equivalent agile delivery role, supporting software engineering teams in a professional environment.
Posting language: English
Posted: Aug 19, 2026

Original job description

Overview:

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation - AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

The Scrum Master 2 (SM2) in Cvent's Shared Services Program is not a traditional Scrum Master role. This position operates at the intersection of agile delivery, AI-augmented tooling, cross-functional coordination, and project management - inside a program actively transitioning from a traditional Software Development Lifecycle (SDLC) to an AI-Augmented Development Lifecycle (ADLC). Sprint teams in Shared Services are using AI to generate prototypes, user stories, acceptance criteria, architectural diagrams, and working code in hours rather than days, which changes the SM2's operating environment in concrete ways: the bottleneck shifts from execution to review, alignment, and decision-making, and the SM2's job is to clear those bottlenecks.

AI is not a feature of this role - it is a foundational expectation. The SM2 is expected to use approved AI tools daily across ceremonies, reporting, dependency management, and stakeholder communication. Equally important, the SM2 must help translate AI-driven velocity gains into reliable delivery outcomes. In addition to agile facilitation, the SM2 manages discrete projects - coordinating cross-functional stakeholders, tracking milestones, managing risks, and driving delivery through standard project lifecycle phases where sprint-based approaches are not the right fit. The right candidate is equal parts trusted facilitator, delivery strategist, AI-enabled operator, and project coordinator.

In This Role, You Will:

The SM2 is accountable for the following across their assigned sprint teams and any projects under their coordination:

Facilitate all sprint ceremonies (planning, standup, review, retrospective) and SDLC phase checkpoints with efficiency and clear outcomes - using approved AI tools to assist with summarization, action item capture, and discussion preparation as a standard practice, not an exception.
Own cross-team dependency tracking for assigned teams - maintain a live dependency map, surface risks at least one sprint before projected impact with a recommended mitigation, and incorporate AI-assisted dependency risk summaries into release facilitation discussions and stakeholder updates.
Facilitate release readiness conversations between Product, Engineering, QA, UX, ahead of each milestone - organizing delivery data, dependency status, quality signals, and risk into a clear picture that enables Product to make confident, informed release decisions.
Manage discrete projects assigned through the program - define scope, track milestones, manage risks, coordinate cross-functional stakeholders, and report status through standard project lifecycle phases; apply AI tooling to accelerate project documentation, reporting, and risk identification.
Own charters - establish clear success criteria and ownership before work begins; facilitate project close-out and ensure operational handoffs are completed cleanly.
Maintain Jira data accuracy across Epics, initiatives, and sprint work for assigned teams - owner, status, dates, and priority current within one sprint - recognizing that this data is the foundation for AI-assisted dashboards, reporting, and risk analysis across the program.
Achieve and maintain ≥80% quarterly forecast accuracy for assigned teams; drive priority sequencing so that when trade-offs occur, the highest-priority items complete first; use delivery metrics (cycle time, throughput, dependency wait time, carryover) to identify and address drag factors.
Monitor SLA compliance for Prod Bug, Accessibility, and Security issues across assigned teams (≥80% target); surface SLA risks proactively during release facilitation discussions; develop and track improvement plans when targets are missed.
Send timely, data-informed stakeholder communications - end-of-sprint updates within 2 business days of sprint close, with pre-milestone communications that always include a release risk and dependency section; leverage AI tools to draft, refine, and improve communication quality.
Understand how assigned teams are using AI in their development work - which tools, for which tasks, and what impact it is having - and actively support team AI adoption by removing barriers, sharing effective use cases, and integrating AI-enabled workflows into ceremonies and reporting.
Coach Product Owners on backlog refinement, value slicing, and acceptance criteria; partner with Dev leads and managers to flag team health or performance concerns early; align sprint goals and project milestones to quarterly scorecard objectives and OKRs.

Here's What You Need:

3–5+ years of experience as a Scrum Master or equivalent agile delivery role, supporting software engineering teams in a professional environment.
Experience working across multiple sprint teams simultaneously - candidates whose entire SM experience is on a single team will face a meaningful scope adjustment.
Demonstrated experience managing or co-managing projects with cross-functional stakeholders, milestone-based tracking, and formal status reporting - not just sprint-level facilitation.
Advanced Jira experience: custom fields, Epic management, JQL queries, dashboard configuration, and data quality management at scale.
Active, practical experience using AI tools (generative AI assistants, AI summarization, AI-assisted drafting, or similar) in professional work - candidates should be able to describe specific examples, not generalities.
Experience facilitating cross-functional release readiness conversations involving Product, Engineering, QA, and UX stakeholders.
Experience managing cross-team dependencies - tracking, documenting, and surfacing risks proactively with recommended mitigations.
Solid command of Scrum and agile ceremonies - able to make them efficient, outcome-oriented, and AI-assisted, not just compliant.
Data literacy: able to read and apply delivery metrics (cycle time, throughput, forecast accuracy, dependency wait time) and translate them into actionable stakeholder-ready insights.
Strong written communication: able to produce concise, decision-ready stakeholder updates - including AI-assisted drafts - that do not require follow-up clarification.
Risk awareness: able to recognize early warning signals in delivery data, team dynamics, or project status and escalate with a recommended path forward, not just a problem statement.
MS/BS degree in Computer Science, Information Science, or equivalent.

Preferred, but not required:

ScrumMaster Certification (CSM)
Project Management Professional Certification (PMP)

This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

The estimated base salary range for new hires into this role is $75,000 - $95,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found here.

Hybrid: 2 days in office

We are not able to offer sponsorship for this position

Physical Demands

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More about this job

Responsibilities

The Scrum Master II facilitates agile ceremonies and manages cross-functional projects while integrating AI-augmented tools to optimize delivery workflows. They are responsible for tracking dependencies, ensuring data accuracy in Jira, and driving release readiness through data-informed stakeholder communication.

Requirements

Candidates must have 3-5+ years of experience in an agile delivery role supporting software engineering teams and advanced proficiency in Jira. Practical experience using AI tools for professional tasks and a degree in Computer Science or a related field are required.

Skills

Scrum Master
Agile Delivery
Project Management
Jira
Generative AI
Cross-functional Coordination
Dependency Management
Risk Mitigation
Stakeholder Communication
Release Readiness
Data Literacy
AI-Augmented Development
Backlog Refinement
OKRs
Technical Leadership

Benefits

Competitive benefits package

Visa sponsorship

Not detected in the job text

Keywords

Scrum Master
Agile
Jira
Generative AI
SDLC
ADLC
Project Management
Cross-functional
Dependency Management
Risk Management
Release Readiness
Data Literacy
OKRs
Backlog Refinement
Software Engineering
Technology
AI-Augmented
Product Management
Quality Assurance
UX
SLA Compliance
Cycle Time
Throughput
Forecast Accuracy
Stakeholder Management
Collaboration
Innovation
Technical Leadership
Project Lifecycle
Reporting

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