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Added 2 months ago
GT
QA Specialist
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…product verification inspections, process development, and program and project support. This role offers the opportunity to work across multiple areas of the business while helping to…
Added 2 months ago
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Customer Support & Sales Representative
CWD
Niagara Falls, ON
- $21 to $25 CAD / hour
- Full-time
…talented and collaborative team! Reporting to the Support Team Leader at our Niagara Falls location, the successful candidate will be responsible for handling sales calls and leads, working…
Added 2 months ago
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Specialiste en Assurance Qualite / Quality Assurance Specialist
RTX
Mirabel, QC
- Full-time
Added 2 months ago
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Outside Sales Representative – Regina, SK
UniFirst
Regina, SK
- Full-time
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 14,000 Team Partners who serve 300,000 business customer locations throughout…
Added 2 months ago
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Director of Care (DOC) - Full Time (FT) - Heritage Lodge
Extendicare
Winnipeg, MB · Heritage Lodge Personal Care
- Full-time
…Director of Care (DOC) is a highly skilled and compassionate leader who leads the care team in delivering exceptional resident centered care at a long-term care home. The DOC manages all…
Added 2 months ago
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Cconsultant(e) WFS - WFS Consultant
ADP
Montreal, QC
- Full-time
Added 2 months ago
SP
Telehandler Operator - Residential Construction
SEYMOUR PACIFIC DEVELOPMENTS LTD.
Strathmore, AB
- Full-time
…will also be eligible to participate in the Company’s benefits program…
Added 2 months ago
SP
Subcontracts Coordinator
SEYMOUR PACIFIC DEVELOPMENTS LTD.
Winnipeg, MB
- Full-time
…will also be eligible to participate in the Company’s benefits program…
Added 2 months ago
SP
Subcontracts Administrator
SEYMOUR PACIFIC DEVELOPMENTS LTD.
Campbell River, BC
- Full-time
…will also be eligible to participate in the Company’s benefits program…
Added 2 months ago
26 - Store Manager
Bain Dépôt
Edmonton, AB
Are you a passionate retail leader - someone who not only manages but motivates and empowers their team to achieve excellence, a strong sense of community, excel in collaborative…
Added 2 months ago
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Instructor, Electrical Trades
SAIT
Calgary, AB
- Temporary
We are looking for Instructors to teach the Electrical Apprenticeship, pre-employment electrician program, and Trades & Technology diploma program. Teaching this program requires in-depth…
Added 3 months ago
Nurse Practitioner
Niagara College
Welland, ON
…opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in…
Added 2 months ago
PB
Swim Lesson Supervisor/Instructor (Fall 2026 - Weekends Needed)
Pedalheads Bike Camps Inc.
Toronto, ON
- $22 to $26 CAD / hour
- Part-time
Pedalheads is a fast-growing leader in children’s programming across North America, delivering high-quality swim, bike and soccer lessons that help kids build confidence, independence, and…
Added 2 months ago
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Team Lead - Data & Industrial Streaming
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Collingwood, ON · Sudbury, ON
- $100,000 to $140,000 CAD / year
- Full-time
…customer-facing analytics. If you’re an experienced data engineering leader who wants to build a capability from the ground up - setting the architecture, hiring and mentoring the team, and…
Added 2 months ago
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Business Analyst, Data & Business Intelligence
GIRO
Montreal, QC
- Full-time
Join a Quebec software company that is an international leader
Added 2 months ago
CL
Forklift Mechanic
Crown Lift Trucks ULC
London, ON
- $25 to $45 CAD / hour
- Full-time
Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks…
Added 2 months ago
CL
Forklift Mechanic
Crown Lift Trucks ULC
Mississauga, ON
- $25 to $45 CAD / hour
- Full-time
Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks…
Added 2 months ago
S
Field Labourers (Archaeology Field Technicians) - Hamilton
Stantec
ON · Stoney Creek, ON
- Full-time
Work will comply with occupational health and safety policies and procedures and Stantec’s Health, Safety, Security and Environment (HSSE) program, policies, and safe work practices.
Added 2 months ago
SB
Captain, Citation CJ1+
Skyservice Business Aviation
Dorval, QC
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 1 month ago
Construction Manager - AOTHR
Aecon
Kawartha Lakes, ON · Barrie, ON
Aecon Civil is a recognized leader in the market, backed by strong self-perform capabilities and deep local expertise. We play a key role in building and enhancing infrastructure across…
Added 2 months ago
UX Researcher
Levio
Canada
Are you looking to thrive in a stimulating work environment? Join the leader in digital transformation and boost your career at Levio. We offer you a unique opportunity to develop your…
Added 2 months ago
UX Designer
Levio
Canada
Are you looking to thrive in a stimulating work environment? Join the leader in digital transformation and boost your career at Levio. We offer you a unique opportunity to develop your…
Added 2 months ago
A(
Production Planning Manager
ACR (AmerCareRoyal)
Whitby, ON
- Full-time
Unbox Your Potential: Our customers see us as the industry Leader for trusted, high quality food service essentials and supply chain solutions – and our employees see the value in what they…
Added 2 months ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Port Alberni, BC
- Full-time
…the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer full-time hours and a…
Added 2 months ago
SC
Accounting Technician
Sonepar Canada
Laval, QC
- Full-time
You will be joining a market leader with over 40 years of experience to help you elevate your potential.

CWD

Customer Support & Sales Representative

Niagara Falls, ON, L2H 1J9, Canada

$21 to $25 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 to $25 CAD / hour
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 1-2 years' experience in a sales and customer support role
Working hours: 40 hours a week
Posting language: English
Posted: Aug 31, 2026

Original job description

CWD designs, markets & sells the highest performing consumer electronics that are smart, simple, and stylish. From high fidelity turntables to wireless video connectivity systems, we create innovative products that empower people. Our success is measured in our customer satisfaction ratings and dedicated following. We have been in business since 1961 and our creations can be found in millions of homes. Together in teams, as a company, as a community, we are committed to Creating What’s Different!

CWD is looking for a Customer Support & Sales Representative to join our exceptionally talented and collaborative team! Reporting to the Support Team Leader at our Niagara Falls location, the successful candidate will be responsible for handling sales calls and leads, working with bulk customers, and providing pre/post-sale support.

If you are someone that likes a challenge and are continuously striving for excellence, then this is the perfect opportunity for you!

This is a full-time permanent role working 40 hours a week. Our hours of operation are 8:15am to 5:00pm Monday to Friday with occasional holidays and overtime work required.

Key Responsibilities:

Handle sales calls and follow-up on leads
Work with bulk customers to increase sales
Provide exceptional customer support via phone, email, and live chat
Provide pre/post-sale customer support
Improve customer reviews through feedback and engagement
Develop and maintain relationships with key accounts
Resolve customer issues and ensure high levels of satisfaction
Participate in team meetings and share insights for process improvement
Implement strategies to enhance the overall customer experience
Monitor customer feedback and identify areas for improvement
Undertake related duties as assigned to achieve the objectives and company goals

Qualifications:

A college diploma or certification in a related program considered an asset (Ex. Administrative Assistant, Sales, Call Center/Customer Service Skills Certification)
1-2 years' experience in a sales and customer support role
Experience using Microsoft Office
Strong sense of empathy and understanding of customer needs
Excellent organization and time management skills
Highly motivated self-starter within a team environment
Detail oriented problem solver
Strong communication and interpersonal skills
Ability to work in a fast-paced ever-changing environment

You Will Stand Out If:

You have experience using NetSuite, Salesforce, or Seller Central
You have experience working in an e-commerce environment
You have a good understanding of consumer electronics

What We Offer
Our expected compensation range for this role is $20.00 to $25.00 per hour. The wage you may receive will be determined based on the skills, experience, and qualifications you bring to the position, as well as how they align with the responsibilities and scope of the Customer Support & Sales Representative role. CWD evaluates compensation using a consistent and equitable framework to ensure fair and transparent pay practices across the organization.

Other benefits include:

Full comprehensive benefits (dental, medical and eye) 80/20 split-single coverage
Annual professional development fund
RRSP Match
Fitness incentives
Team events
50% off on CWD brands

How We Hire
CWD is an equal opportunity employer and is dedicated to creating a diverse and inclusive work environment. We are committed to providing accommodations for people with disabilities throughout the recruitment process, and upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Applicants must make their accommodation needs known upon requests for interviews.

We may use artificial intelligence (AI) tools to support certain parts of the hiring process, such as reviewing application, analyzing resumes, evaluating responses, or assisting with interview scheduling. These tools are designed to help our recruitment team and do not replace human judgement. All hiring decisions are ultimately made by our team. If you would like more information about how your personal data is processed during this process, please contact us.

CWD only extends employment offers after candidates have had the opportunity to speak directly with both the hiring manager and a member of our HR team. These discussions may take place in person or via video conference. CWD does not issue offers or request personal information through text or other informal channels. If you receive such a request, please disregard it. This policy is in place to ensure a secure and professional hiring process for all candidates.

Apply About employer

More about this job

Responsibilities

The successful candidate will handle sales calls, manage leads, and work with bulk customers to drive sales. They will also provide comprehensive pre and post-sale support via phone, email, and live chat to ensure high customer satisfaction.

Requirements

Candidates should have 1-2 years of experience in sales and customer support, along with proficiency in Microsoft Office. A college diploma or certification in a related field is considered an asset for this role.

Skills

Sales
Customer support
Lead follow-up
Account management
Communication
Time management
Problem solving
Microsoft Office
NetSuite
Salesforce
Seller Central
E-commerce
Empathy
Organization
Interpersonal skills

Benefits

Dental insurance
Medical insurance
Eye insurance
Annual professional development fund
RRSP match
Fitness incentives
Team events
Employee discount

Visa sponsorship

Not detected in the job text

Keywords

Consumer electronics
Sales
Customer support
Lead generation
Bulk customers
NetSuite
Salesforce
Seller Central
E-commerce
Microsoft Office
Customer satisfaction
Account management
Feedback
Process improvement
Administrative
Call center

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