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Added 2 mins ago
SA
Teacher Assistant - Behavioural Interventionist
Southpointe Academy
Tsawwassen, BC
- Part-time
- Temporary
…professional who will work with teachers and the leadership team to support student learning in classrooms, as well as through the co-curricular and/or athletic programs. Reporting to the…
Added 2 mins ago
Administrative Support Clerk, Mental Health and Substance Use Services
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New Westminster, BC
…patients/clients/residents and families, the Administrative Support Clerk works as a member of the interdisciplinary team and provides administrative support by performing duties such as…
Added 17 mins ago
T
PIA Client Service Associate
TD
Burlington, ON
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 17 mins ago
TS
Store Associate
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Calgary, AB · Chinook Thrift Store
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 17 mins ago
A
Health Care Aide - AgeCare SkyPointe
AgeCare
Calgary, AB · AgeCare Skypointe
- Part-time
As a Health Care Aide (HCA), you will work as a member of the care team, collaborating on the delivery of resident care. The Health Care Aide, under the supervision of a Licensed Practical…
Added 17 mins ago
Casual Early Childhood Educator/Assistant (RECE/ECA)
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Brampton, ON
Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer…
Added 17 mins ago
UH
Kainaiwa Children’s Services Corporation - Manager (IGR)
UpSourced HR
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- Full-time
…and services to Blood Tribe children and families in need of support and protection so they can become positive, healthy, contributing members of our community. KCSC maintains its Vision…
Added 17 mins ago
E
Clinical Community Supervisor - RPN
Extendicare
Niagara-on-the-Lake, ON · ParaMed Admin Office - HNHB (Glendale Ave.)
- Full-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 17 mins ago
E
Clinical Planner RPN
Extendicare
Belleville, ON · Prince Edward, ON · ParaMed - Belleville (Sidney Street)
- Full-time
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Added 33 mins ago
IF
Mobile Mortgage Specialist
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Beaumont, AB · AB · Edmonton, AB
- Full-time
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Added 33 mins ago
DO
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Kelowna, BC
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Added 33 mins ago
DO
Accountant (24 Month Contract)
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Vancouver, BC · BC
- Part-time
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Added 33 mins ago
CC
Retail Store Manager
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- $50,000 CAD / year
- Full-time
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Added 33 mins ago
HR
Steward - Stewarding
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- $19.33 CAD / hour
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Support kitchen staff by maintaining a clean and safe work environment.
Added 33 mins ago
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Added 48 mins ago
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Service Desk Analyst
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Iqaluit, NU
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Added 48 mins ago
UO
Academic and Career Advisor
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Kelowna, BC · UBCO | University Centre (UNC)
- $7,158.42 to $10,292.25 CAD / month
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Added 1 hour ago
OV
Registered Nurse - Outpatient Procedure Suites - Part Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
…and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action…
Added 1 hour ago
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Added 1 hour ago
TS
Mental Health Support Worker
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…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 hour ago
FV
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Provides backup support to other staff during absences or short-staffed periods, as required
Added 1 hour ago
C
Deli Manager (Station Square Food Store - North Central Co-op)
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Added 1 hour ago
SS
Director of Resident Programs - Permanent Full Time
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- Full-time
…meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional…
Added 1 hour ago
SS
Registered Practical Nurse -Temporary Full Time -15:00-23:00 Hrs.
Sienna Senior Living
Toronto, ON · Scarborough, ON
- Full-time
…meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional…
Added 1 hour ago
H
Psychologist PhD
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Psychologist is a member of the Seniors' Health & Continuing Care Team. Reporting to the manager of Seniors' Health and Continuing Care (SHCC), this position provides…

CyberCoders

HVAC Service Dispatcher

ON, Canada
Ontario, Canada, Canada

Competitive Pay: $40/hr. - $44/hr. · Full-time

Apply About employer

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Job details

Pay: Competitive Pay: $40/hr. - $44/hr.
Job type: Full-time
Apply by: Dec 7, 2026
Experience: 2+ years of dispatching or scheduling experience, preferably in HVAC, facilities, or commercial service operations.
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Overview
We are seeking an organized and customer-focused HVAC Service Dispatcher to coordinate and dispatch commercial service technicians. The Dispatcher will manage incoming service requests, prioritize work orders, schedule field crews using Microsoft Dynamics (or similar CRM/dispatch systems), and maintain clear communication with customers and technicians to ensure timely, efficient service delivery and high customer satisfaction.

Key Responsibilities

Receive and triage incoming service calls, emails, and online requests; log and prioritize work orders in Microsoft Dynamics or equivalent dispatch software.
Schedule and dispatch HVAC technicians for commercial service, repair, and maintenance appointments, optimizing routes and workload balance.
Communicate appointment details, job scope, and special instructions to field technicians; update technicians on changes in real time.
Maintain regular customer communication: confirm appointments, provide ETAs, notify customers of delays, and follow up to ensure satisfaction.
Coordinate with operations, parts, and administration teams to ensure technicians have necessary information, parts, and documentation for each job.
Monitor technician status and job progress; update work orders and close jobs in the system with accurate notes and time entries.
Manage emergency and after-hours service calls, escalating and re-prioritizing resources as needed to meet SLA and customer expectations.
Generate and distribute daily schedules, route assignments, and shift reports to management and field staff.
Maintain accurate records of service calls, customer interactions, and technician activities for reporting and billing support.
Identify opportunities to improve dispatch processes, route efficiency, and customer experience; provide feedback to leadership and participate in workflow improvement initiatives.

Qualifications

2+ years of dispatching or scheduling experience, preferably in HVAC, facilities, or commercial service operations.
Familiarity with HVAC service processes, terminology, and parts to effectively triage and prioritize work orders.
Proven experience with Microsoft Dynamics or similar CRM/dispatch systems; comfortable learning new field service software.
Strong multitasking, prioritization, and time-management skills in a fast-paced environment.
Excellent verbal and written customer service skills with a professional phone manner and ability to de-escalate issues.
Solid coordination and administrative skills, including data entry accuracy and record keeping.
Ability to read and interpret service requests, work orders, and basic technical information.
Availability to handle occasional after-hours or emergency dispatching as required.
High school diploma or equivalent; additional technical or administrative certifications are a plus.

Benefits

Competitive Pay: $40/hr. - $44/hr.
Annual Bonus
100% Employer Covered for Employee & Children Dependents (Starts Day 1):
- Medical
- Dental
- Vision
Life Insurance
Long-Term Disability
2 weeks PTO
9 Paid Holidays
401(k) w/ Matching (up to 4%)
Tuition Reimbursement
Company Vehicle

Email Your Resume In Word To
Kayton.Nimmo@CyberCoders.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KN3-1990655L263 -- in the email subject line for your application to be considered.
Kayton Nimmo - Lead Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.

CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

This job was first posted by CyberCoders on 06/25/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Copyright © 2026 Everforth, Inc. All rights reserved.

Apply About employer

More about this job

Responsibilities

Receive and prioritize service requests, schedule and dispatch commercial HVAC technicians, and keep customers and field crews informed about appointments, changes, and delays. Track job progress, maintain accurate service records, coordinate resources and emergency calls, and support efficient dispatch processes and reporting.

Requirements

Requires at least two years of dispatching or scheduling experience, preferably in HVAC, facilities, or commercial service operations, along with familiarity with HVAC service processes and dispatch or CRM software. Candidates should have strong customer service, communication, prioritization, coordination, and record-keeping skills, a high school diploma or equivalent, and availability for occasional after-hours dispatching.

Skills

Service Dispatching
HVAC Service Coordination
Work Order Prioritization
Technician Scheduling
Route Optimization
Microsoft Dynamics
CRM and Dispatch Software
Customer Communication
Emergency Dispatching
Multitasking
Time Management
Data Entry
Record Keeping
Issue De-escalation
Service Reporting
Workflow Improvement

Benefits

Annual Bonus
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability Insurance
Paid Time Off
Paid Holidays
401(k) Matching
Tuition Reimbursement
Company Vehicle

Visa sponsorship

Not detected in the job text

Hiring contact

Kayton Nimmo

Hiring contact email

Kayton.Nimmo@CyberCoders.com

Keywords

HVAC
Commercial Service
Service Dispatching
Work Orders
Microsoft Dynamics
CRM
Dispatch Software
Field Service Software
Technician Scheduling
Route Optimization
Service Calls
Repair
Maintenance
Emergency Dispatch
After-Hours Service
SLA
Customer Service
Customer Communication
Parts Coordination
Operations Coordination
Job Progress Monitoring
Service Records
Time Entries
Billing Support
Daily Schedules
Route Assignments
Shift Reports
Workflow Improvement
Data Entry
High School Diploma

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