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Added 10 mins ago
T
Senior Cybersecurity Specialist Vulnerability Management
TransLink
Vancouver, BC · Greater Vancouver, BC
- $100,080 to $150,120 CAD / year
- Full-time
…through timely vulnerability remediation. Assesses TransLink’s systems and infrastructure within the network environment or enclaves to identify deviations from acceptable patching…
Added 10 mins ago
MC
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
Merck Canada
Kirkland, QC
- Full-time
Added 10 mins ago
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Database Administrator II
Beanfield
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.
Added 10 mins ago
S
Technical Program Manager
Sanmina
Ottawa, ON
- Full-time
…datacenter connectivity, quantum computing, automotive sensing systems, medical devices and diagnostics and test & measurement systems, to name a few. Come and join us, and be part of a…
Added 10 mins ago
DC
National Support Specialist, Real Property Management Services
Defence Construction Canada
Ottawa, ON
- Full-time
…development planning, energy management and the delivery of spatial data services. The incumbent also develops creative solutions to problems, manages project risks, develops strong working…
Added 10 mins ago
AC
Power BI Specialist
Amphenol Communications Solutions
Markham, ON
- Full-time
…electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive…
Added 10 mins ago
IH
Clinical Nurse Specialist | MHSU
Interior Health Authority
Kelowna, BC
- Part-time
…provide clinical leadership within mental health services, lead quality improvement initiatives, and support the ongoing development of evidence-informed nursing practice. Join a…
Added 40 mins ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James Ltd.
Toronto, ON
- Full-time
We are seeking a dynamic individual with an entrepreneurial mindset to join our marketing team as the Senior Manager, Marketing Intelligence Insights and Analytics. You will play a leading…
Added 40 mins ago
C
Manager, AI Platforms (Permanent)
CoreFactor
Toronto, ON
- Full-time
…adoption of artificial intelligence across the organziation. Lead the planning, design, delivery, operation and continuous improvement of enterprise AI and data platforms, including…
Added 40 mins ago
LS
Senior Project Engineer - Facilities
Lauren Services
Calgary, AB
- Contract
…what they do best. That means creating an environment where team members work together, take ownership, and see their hard work all the way through to…
Added 40 mins ago
P
AI Creative Strategist
Primer
Canada
- Full-time
…social on Meta and TikTok, plus landing pages. Performance data decides what we make…
Added 40 mins ago
R&
Senior Delivery Manager
Robots & Pencils
Canada
- Full-time
…reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we…
Added 40 mins ago
R
Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
The Senior Manager, Customer Success Operations is responsible for building, managing, and continuously improving the systems, data, reporting, processes, and operational discipline that…
Added 40 mins ago
FS
Business Analyst
Focus Systems Inc.
Regina, SK
- Contract
Focus Systems is seeking an experienced Business Analyst to join an exciting digital transformation initiative in the insurance technology sector.
Added 40 mins ago
LM
Manager, Workplace Operations & Executive Support - Canada
Liberty Mutual Canada
Toronto, ON
- Full-time
Lead, coach and develop Local Facilities employees and the Canadian Centralized Executive Assistant team, including four Executive Assistants. Set clear priorities, coverage models and…
Added 40 mins ago
TP
Associate Director, Software Engineering
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Director, Technology Delivery, the Associate Director, Software Engineering will establish and lead a sustainable software engineering capability that delivers secure,…
Added 40 mins ago
IF
Director - Governance & Client Account Management
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services…
Added 41 mins ago
CI
Manager, AI Platforms (Permanent)
CoreFactor Inc.
Toronto, ON · Downtown Toronto (Ryerson), Ontario
- Full-time
…adoption of artificial intelligence across the organziation. Lead the planning, design, delivery, operation and continuous improvement of enterprise AI and data platforms, including…
Added 55 mins ago
UO
Director Co-op & Career Development, UC Clermont College
University of Cincinnati
Clermont, QC
- Full-time
…experiential learning, student success, and post-graduate outcomes. Lead the development and continuous improvement of Career Services programs, services, communications, systems, and…
Added 55 mins ago
K
Staff Software Engineer, Identity and Access Management
Kong
Toronto, ON
- Full-time
As a Staff Software Engineer on the Konnect team at Kong, you’ll architect Kong Identity's multi-tenant identity platform supporting complex organizational hierarchies, cross-tenant…
Added 55 mins ago
LG
Accounting Manager
Lawen Group
Halifax, NS
- Full-time
As a key member of our Finance Team, the Accounting Manager is responsible for ensuring the financial health, accuracy, and integrity of a diverse portfolio of real estate, construction,…
Added 56 mins ago
T
SAP Finance Domain Architect
Talan
Toronto, ON · Montreal, Québec
- $170,000 to $200,000 CAD / year
- Full-time
Define and uphold the functional architecture for Finance, including universal journal, the SAP S/4HANA data model, consolidation, planning, costing, margin analysis, asset accounting,…
Added 56 mins ago
S
Facilities Manager
Solidigm
Vancouver, BC
- Full-time
…in Asia, Europe, and the Americas. Solidigm will continue to lead the world in innovating new Memory technologies with aspirations to be the #1 NAND memory company in the world. At…
Added 1 hour ago
K
Senior Compliance Associate - Automation & Systems
Kraken
Canada
- Full-time
The Compliance team at Payward plays a critical role in enabling the company to grow responsibly while navigating a rapidly evolving regulatory environment. Our teams work across…
Added 1 hour ago
O
Client Solutions Associate
Orennia
Calgary, AB
- Full-time
…together some of the industry’s top experts and brightest minds in data orchestration, analytics, software development, and industry insights to uncover opportunities where others can’t. At…

CyberCoders

HVAC Service Dispatcher

ON, Canada
Ontario, Canada, Canada

Competitive Pay: $40/hr. - $44/hr. · Full-time

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Job details

Pay: Competitive Pay: $40/hr. - $44/hr.
Job type: Full-time
Apply by: Dec 7, 2026
Experience: 2+ years of dispatching or scheduling experience, preferably in HVAC, facilities, or commercial service operations.
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Overview
We are seeking an organized and customer-focused HVAC Service Dispatcher to coordinate and dispatch commercial service technicians. The Dispatcher will manage incoming service requests, prioritize work orders, schedule field crews using Microsoft Dynamics (or similar CRM/dispatch systems), and maintain clear communication with customers and technicians to ensure timely, efficient service delivery and high customer satisfaction.

Key Responsibilities

Receive and triage incoming service calls, emails, and online requests; log and prioritize work orders in Microsoft Dynamics or equivalent dispatch software.
Schedule and dispatch HVAC technicians for commercial service, repair, and maintenance appointments, optimizing routes and workload balance.
Communicate appointment details, job scope, and special instructions to field technicians; update technicians on changes in real time.
Maintain regular customer communication: confirm appointments, provide ETAs, notify customers of delays, and follow up to ensure satisfaction.
Coordinate with operations, parts, and administration teams to ensure technicians have necessary information, parts, and documentation for each job.
Monitor technician status and job progress; update work orders and close jobs in the system with accurate notes and time entries.
Manage emergency and after-hours service calls, escalating and re-prioritizing resources as needed to meet SLA and customer expectations.
Generate and distribute daily schedules, route assignments, and shift reports to management and field staff.
Maintain accurate records of service calls, customer interactions, and technician activities for reporting and billing support.
Identify opportunities to improve dispatch processes, route efficiency, and customer experience; provide feedback to leadership and participate in workflow improvement initiatives.

Qualifications

2+ years of dispatching or scheduling experience, preferably in HVAC, facilities, or commercial service operations.
Familiarity with HVAC service processes, terminology, and parts to effectively triage and prioritize work orders.
Proven experience with Microsoft Dynamics or similar CRM/dispatch systems; comfortable learning new field service software.
Strong multitasking, prioritization, and time-management skills in a fast-paced environment.
Excellent verbal and written customer service skills with a professional phone manner and ability to de-escalate issues.
Solid coordination and administrative skills, including data entry accuracy and record keeping.
Ability to read and interpret service requests, work orders, and basic technical information.
Availability to handle occasional after-hours or emergency dispatching as required.
High school diploma or equivalent; additional technical or administrative certifications are a plus.

Benefits

Competitive Pay: $40/hr. - $44/hr.
Annual Bonus
100% Employer Covered for Employee & Children Dependents (Starts Day 1):
- Medical
- Dental
- Vision
Life Insurance
Long-Term Disability
2 weeks PTO
9 Paid Holidays
401(k) w/ Matching (up to 4%)
Tuition Reimbursement
Company Vehicle

Email Your Resume In Word To
Kayton.Nimmo@CyberCoders.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KN3-1990655L263 -- in the email subject line for your application to be considered.
Kayton Nimmo - Lead Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.

CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

This job was first posted by CyberCoders on 06/25/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Copyright © 2026 Everforth, Inc. All rights reserved.

Apply About employer

More about this job

Responsibilities

Receive and prioritize service requests, schedule and dispatch commercial HVAC technicians, and keep customers and field crews informed about appointments, changes, and delays. Track job progress, maintain accurate service records, coordinate resources and emergency calls, and support efficient dispatch processes and reporting.

Requirements

Requires at least two years of dispatching or scheduling experience, preferably in HVAC, facilities, or commercial service operations, along with familiarity with HVAC service processes and dispatch or CRM software. Candidates should have strong customer service, communication, prioritization, coordination, and record-keeping skills, a high school diploma or equivalent, and availability for occasional after-hours dispatching.

Skills

Service Dispatching
HVAC Service Coordination
Work Order Prioritization
Technician Scheduling
Route Optimization
Microsoft Dynamics
CRM and Dispatch Software
Customer Communication
Emergency Dispatching
Multitasking
Time Management
Data Entry
Record Keeping
Issue De-escalation
Service Reporting
Workflow Improvement

Benefits

Annual Bonus
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability Insurance
Paid Time Off
Paid Holidays
401(k) Matching
Tuition Reimbursement
Company Vehicle

Visa sponsorship

Not detected in the job text

Hiring contact

Kayton Nimmo

Hiring contact email

Kayton.Nimmo@CyberCoders.com

Keywords

HVAC
Commercial Service
Service Dispatching
Work Orders
Microsoft Dynamics
CRM
Dispatch Software
Field Service Software
Technician Scheduling
Route Optimization
Service Calls
Repair
Maintenance
Emergency Dispatch
After-Hours Service
SLA
Customer Service
Customer Communication
Parts Coordination
Operations Coordination
Job Progress Monitoring
Service Records
Time Entries
Billing Support
Daily Schedules
Route Assignments
Shift Reports
Workflow Improvement
Data Entry
High School Diploma

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