Jobs in Canada

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Added 1 min ago
Q-
MONTREAL [Hybrid] - Senior Network Engineer (L3)
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for a Senior Network Engineer to work with one of our clients, an international bank based in Montreal.
Added 1 min ago
A
Java Software Engineer
Akkodis
Waterloo, ON
- Contract
Position: Software Engineer (4) – Premium Senior Engineer
Added 1 min ago
HB
Site Reliability Engineer | Quantitative Trading Firm | Montreal
Hunter Bond
Montreal, QC
- Full-time
My client is one of the world’s leading quantitative trading firms to hire a Site Reliability Engineer (SRE) / Platform Engineer in Montreal.
Added 31 mins ago
JV
Senior Software Development Engineer in Test (SDET)
Jobs via eFinancialCareers
Montreal, QC
- Full-time
We are looking for a Senior Software Development Engineer in Test to join our team and help develop our open-source and proprietary platform products.
Added 31 mins ago
VB
Analyste Fonctionnel Data
Vaco by Highspring
Montreal, QC
- Full-time
Experience supporting cloud data-platform modernization, migration, or transformation programs.
Added 31 mins ago
A
Senior Java Developer
Akkodis
Waterloo, ON
- Contract
Work Model: Hybrid (4 days per week onsite)
Added 45 mins ago
L
Solutions Engineer
Lazer
Remote, Canada
- Full-time
- Remote
…experience systems, workflow automation, and enterprise AI platform rollouts, with builds in fintech, healthcare, and crypto as well. You'll own each opportunity from first conversation to…
Added 1 hour ago
F
Senior Data Analyst
Fusemachines
Remote, Canada
- Contract
- Remote
We are seeking a talented and experienced Senior Data Analyst / Analytics Engineer with deep expertise in Tableau, Google BigQuery, Snowflake, and modern data modeling (dbt, Omni, or Looker…
Added 1 hour ago
IS
DevOps Platform Engineer (Terraform/EKS)
Iris Software Inc.
Toronto, ON
- Contract
Iris's client, the largest bank in the CANADA is looking to hire DevOps Platform Engineer (Terraform/EKS)
Added 1 hour ago
IS
DevOps Engineer
Iris Software Inc.
Toronto, ON
- Contract
Design, build, and maintain scalable cloud-native platform solutions using Kubernetes and Amazon EKS.
Added 1 hour ago
TC
Power BI Admin & Azure Platform Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Administer Power BI environments, workspaces, user access, security, and platform configurations.
Added 1 hour ago
FS
Database Administrator
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
Designs, implements, maintains, and tests Disaster Recovery plans, that meet business platform RTO & RPO. · Develops technical documentation to facilitate the implementation and adoption of…
Added 2 hours ago
H
Senior Data Engineer
Healthfirst
Toronto, ON
- $63 to $65 CAD / hour
- Contract
Position Summary: The Senior Data Engineer leads complex data engineering projects, working on designing data architectures that align with business requirements. This role focuses on…
Added 2 hours ago
TC
Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking to engage an experienced Senior FinOps Engineer / Cloud Cost Optimization Lead to help us establish a sustainable cloud cost optimization practice within our Data Platforms…
Added 2 hours ago
Platform Engineer
Dye & Durham Talent Team
Toronto, ON
Own and improve components of our internal developer platform. Use strong engineering fundamentals and AI coding agents to deliver useful, tested changes at pace. Make common development…
Added 2 hours ago
RE
Enterprise Windows Desktop Engineer
Randstad Enterprise
Montreal, QC
- Contract
Job Title: Enterprise Windows Desktop Engineer
Added 2 hours ago
CG
Senior Escalation Engineer
CyberForce Global
Toronto, ON
- Full-time
Senior Escalation Engineer | AI Enterprise Security Startup | Toronto
Added 2 hours ago
ND
Data Architect
Ness Digital Engineering
Toronto, ON
- Contract
…thrive in the digital economy. As your tech partner, we help engineer your company’s future with cloud and data. For more information, visit…
Added 3 hours ago
Data Engineer
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
To qualify for the position, you must have:
Added 3 hours ago
GD
QMS Auditor
General Dynamics Land Systems–Canada
London, ON
- Full-time
…and systems integration - develop innovative, cutting-edge platform technologies. We pride ourselves on stimulating innovation in the Canadian defence industry and the manufacturing sector…
Added 3 hours ago
N
Member of Technical Staff 4
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
Are you an enthusiastic early-career engineer passionate about building secure AI infrastructure from the ground up? Join Nutanix to help develop our DataHub platform - an enterprise data…
Added 3 hours ago
M
Senior Android SDK Developer
MapsPeople
Toronto, ON
- Full-time
…navigation for large enterprise customers worldwide. Our AI-led platform, MapsIndoors, brings together indoor mapping, wayfinding, location intelligence, and real-time spatial data to help…
Added 3 hours ago
OG
Compiler Engineer
Oho Group
Toronto, ON
- $250,000 to $400,000 CAD / year
- Full-time
I’m working with a venture-backed AI infrastructure startup building a compiler and runtime platform designed to improve accelerator efficiency and give developers greater flexibility over…
Added 3 hours ago
OG
Senior System Software Engineer
Oho Group
Toronto, ON
- $250,000 to $450,000 CAD / year
- Full-time
Senior System Software Engineer (AI Runtime & Compute)
Added 3 hours ago
C
AI Process Forward Deployed Engineer
Camunda
Remote, Canada
- Full-time
- Remote
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With…

CyberForce Global

Senior Escalation Engineer

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Senior Escalation Engineer | AI Enterprise Security Startup | Toronto

Cyberforce Global is partnering with one of the fastest-growing companies in enterprise security. It’s a multi-billion-dollar, late-stage business backed by top-tier VCs, and its platform is used by millions of employees at some of the world’s largest organisations. Fresh from a major funding round, they’re expanding their global Escalation team.

The role

You’ll take ownership of the most complex technical issues Fortune 500 customers raise and see each one through to resolution.

Run complex investigations from first triage to root cause and fix, across the network, cloud, endpoint and application layers.
Dig into real diagnostic data, including packet captures, HTTP traffic, debug bundles and logs from distributed systems, to find out what’s actually happening.
Turn your findings into clear, evidence-backed reports with repro steps that engineering can act on straight away.
Be the customer’s single point of contact and advocate, keeping senior stakeholders informed from escalation to resolution.
Spot recurring issues, write runbooks and knowledge articles, and influence which fixes get prioritised.
Get involved in major incidents and post-incident reviews.

What you’ll bring

Around 5 years in Tier 3 support, escalations or a similar hands-on, customer-facing technical role.
Strong networking knowledge, including DNS, TLS, proxies, VPNs and how traffic moves through an enterprise network.
Confidence troubleshooting web applications with dev tools, HAR files and HTTP/S analysis.
Experience querying logs and traces in an observability tool such as Datadog, Splunk or New Relic.
Solid understanding of Windows and/or macOS in a managed enterprise environment.
A working knowledge of security concepts such as zero trust, DLP, secure web gateways and EDR.
Clear written communication and a calm approach when customers are under pressure.

Bonus points

Experience with SASE, SSE, endpoint security or web security products.
Experience with SSO and identity: SAML, OIDC, Entra ID or Okta.
The ability to read code (JavaScript, C#, Go) or script in Python or PowerShell.
An incident response background.

Why this one

You’ll get exposure to cutting-edge security engineering, mentoring from senior R&D engineers, and a team where escalation engineers regularly move into senior, engineering, product or leadership roles. You’ll also be part of a global team spanning the US and Israel.

Interested? Apply through this post or get in touch with the Cyberforce Global team for a confidential conversation.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex technical investigations for enterprise customers, from initial triage through root-cause analysis and resolution, using network, cloud, endpoint, and application diagnostics. Communicate findings and progress to customer stakeholders, provide actionable reports to engineering, document recurring issues, and contribute to major incidents and post-incident reviews.

Requirements

Around five years of experience in Tier 3 support, escalations, or a similar customer-facing technical role, with strong enterprise networking and web troubleshooting skills. Candidates should be comfortable analyzing observability data, understand managed Windows or macOS environments and security concepts, and communicate clearly under pressure.

Skills

Tier 3 Support
Technical Escalation
Network Troubleshooting
DNS
TLS
Proxy Troubleshooting
VPNs
HTTP/S Analysis
Web Application Troubleshooting
Log and Trace Analysis
Datadog
Splunk
New Relic
Windows
macOS
Incident Response

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Security
Tier 3 Support
Technical Escalations
Root-Cause Analysis
Network Troubleshooting
Cloud
Endpoint Security
Application Troubleshooting
Packet Captures
HTTP Traffic
Debug Bundles
Distributed Systems
DNS
TLS
Proxies
VPNs
DevTools
HAR Files
Datadog
Splunk
New Relic
Windows
macOS
Zero Trust
Data Loss Prevention
Secure Web Gateways
Endpoint Detection and Response
SASE
SSE
SAML

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Work requirements

Jobs in Canada