Jobs in Canada

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Added 4 mins ago
JV
Senior Software Development Engineer in Test (SDET)
Jobs via eFinancialCareers
Montreal, QC
- Full-time
We are looking for a Senior Software Development Engineer in Test to join our team and help develop our open-source and proprietary platform products.
Added 4 mins ago
JV
Senior Java Developer - Montreal - Fintech
Jobs via eFinancialCareers
Montreal, QC
- Full-time
We are now looking for a Senior Java Developer to join our Montreal team on a new exciting project!
Added 4 mins ago
A
Senior Java Developer
Akkodis
Waterloo, ON
- Contract
Work Model: Hybrid (4 days per week onsite)
Added 4 mins ago
CS
Senior Network Security Engineer
Confiar Services
Toronto, ON
- Contract
We are looking for an experienced Senior Network Security Engineer with 6–8 years of experience in enterprise networking, network security, and infrastructure protection across on-premises…
Added 34 mins ago
FG
Hiring in Canada: Senior Web Application Developer
Flynn Group of Companies
Mississauga, ON
- $120,000 to $135,000 CAD / year
- Full-time
Design and implement scalable and resilient cloud solutions with security and disaster recovery in mind
Added 34 mins ago
Z
Cyber, Data and Security + Network ++ Tenzai
Zoho
Toronto, ON
- Contract
Senior (6-8 yrs),Senior Engineer (Cyber, Data and Security),Network Engineer,understanding of networking and its principles, network vulnerabilities, network protocols (high risk…
Added 34 mins ago
O
Senior Practice Consultant – Data & AI
OnX
Toronto, ON
- Full-time
The Senior Practice Consultant – Data & AI serves as a trusted multicloud architect and solution lead within OnX's Data & AI practice, guiding clients through the design and delivery of…
Added 34 mins ago
H
Senior Application Security Engineer
Hays
Mississauga, ON
- Full-time
The Senior Application Security Analyst is responsible for embedding security into the software development lifecycle (SDLC) by partnering closely with application and engineering teams.
Added 34 mins ago
SM
RQ11880 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 34 mins ago
SM
RQ11881 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 49 mins ago
F
Senior Data Analyst
Fusemachines
Remote, Canada
- Contract
- Remote
We are seeking a talented and experienced Senior Data Analyst / Analytics Engineer with deep expertise in Tableau, Google BigQuery, Snowflake, and modern data modeling (dbt, Omni, or Looker…
Added 1 hour ago
BI
Senior Infrastructure Automation / IaC Engineer Toronto, ON, Canada (Hybrid)
BURGEON IT SERVICES
Toronto, ON
- Contract
Job Title: Senior Infrastructure Automation / IaC Engineer
Added 1 hour ago
SI
Full Stack Engineer
Stelvio Inc.
Saskatoon, SK
- Full-time
…solutions for complex, real-world environments. Working alongside senior developers, architects, project managers and wider cross-functional teams, you’ll help design, develop and maintain…
Added 1 hour ago
SM
RQ11847 – Technology Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
RD
Senior Technical Analyst - DevOps & Production Ops
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is seeking a hands-on Senior Technical Analyst / Developer with a strong focus on AWS DevOps, cloud infrastructure, and production operations to deploy, scale, and support…
Added 1 hour ago
TC
Senior ETL Developer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
…in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer…
Added 1 hour ago
SM
RQ11513 – Applications Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
ZS
Cloud Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Must Have Technical/Functional Skills
Added 1 hour ago
FS
Database Administrator
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
Experience with Microsoft Fabric, including Lakehouse, Warehouse, OneLake, Data Factory pipelines, cloud-based data engineering, and working knowledge of PySpark and modern data governance…
Added 1 hour ago
H
Senior Data Engineer
Healthfirst
Toronto, ON
- $63 to $65 CAD / hour
- Contract
Position Summary: The Senior Data Engineer leads complex data engineering projects, working on designing data architectures that align with business requirements. This role focuses on…
Added 1 hour ago
TC
Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking to engage an experienced Senior FinOps Engineer / Cloud Cost Optimization Lead to help us establish a sustainable cloud cost optimization practice within our Data Platforms…
Added 2 hours ago
CG
Senior Escalation Engineer
CyberForce Global
Toronto, ON
- Full-time
You’ll get exposure to cutting-edge security engineering, mentoring from senior R&D engineers, and a team where escalation engineers regularly move into senior, engineering, product or…
Added 2 hours ago
AC
Development Lead
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Development Lead is a senior, hands-on developer who drives sprint execution and delivery outcomes within an Agile delivery pod, and who practices AI-first, agentic engineering as the…
Added 3 hours ago
N
Senior Engineering Manager
Nutanix
Vancouver, BC
- $209,000 to $313,000 CAD / year
- Full-time
Senior Engineering Manager – DataHub Platform
Added 3 hours ago
S
Full Stack Web Developer, Jr.
Superworq
Canada
- Full-time
…powering more than two billion business connections with our cloud, enterprise, and next-generation collaboration applications. With over 70 million users in nearly 100 countries, Mitel is…

CyberForce Global

Senior Escalation Engineer

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Senior Escalation Engineer | AI Enterprise Security Startup | Toronto

Cyberforce Global is partnering with one of the fastest-growing companies in enterprise security. It’s a multi-billion-dollar, late-stage business backed by top-tier VCs, and its platform is used by millions of employees at some of the world’s largest organisations. Fresh from a major funding round, they’re expanding their global Escalation team.

The role

You’ll take ownership of the most complex technical issues Fortune 500 customers raise and see each one through to resolution.

Run complex investigations from first triage to root cause and fix, across the network, cloud, endpoint and application layers.
Dig into real diagnostic data, including packet captures, HTTP traffic, debug bundles and logs from distributed systems, to find out what’s actually happening.
Turn your findings into clear, evidence-backed reports with repro steps that engineering can act on straight away.
Be the customer’s single point of contact and advocate, keeping senior stakeholders informed from escalation to resolution.
Spot recurring issues, write runbooks and knowledge articles, and influence which fixes get prioritised.
Get involved in major incidents and post-incident reviews.

What you’ll bring

Around 5 years in Tier 3 support, escalations or a similar hands-on, customer-facing technical role.
Strong networking knowledge, including DNS, TLS, proxies, VPNs and how traffic moves through an enterprise network.
Confidence troubleshooting web applications with dev tools, HAR files and HTTP/S analysis.
Experience querying logs and traces in an observability tool such as Datadog, Splunk or New Relic.
Solid understanding of Windows and/or macOS in a managed enterprise environment.
A working knowledge of security concepts such as zero trust, DLP, secure web gateways and EDR.
Clear written communication and a calm approach when customers are under pressure.

Bonus points

Experience with SASE, SSE, endpoint security or web security products.
Experience with SSO and identity: SAML, OIDC, Entra ID or Okta.
The ability to read code (JavaScript, C#, Go) or script in Python or PowerShell.
An incident response background.

Why this one

You’ll get exposure to cutting-edge security engineering, mentoring from senior R&D engineers, and a team where escalation engineers regularly move into senior, engineering, product or leadership roles. You’ll also be part of a global team spanning the US and Israel.

Interested? Apply through this post or get in touch with the Cyberforce Global team for a confidential conversation.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex technical investigations for enterprise customers, from initial triage through root-cause analysis and resolution, using network, cloud, endpoint, and application diagnostics. Communicate findings and progress to customer stakeholders, provide actionable reports to engineering, document recurring issues, and contribute to major incidents and post-incident reviews.

Requirements

Around five years of experience in Tier 3 support, escalations, or a similar customer-facing technical role, with strong enterprise networking and web troubleshooting skills. Candidates should be comfortable analyzing observability data, understand managed Windows or macOS environments and security concepts, and communicate clearly under pressure.

Skills

Tier 3 Support
Technical Escalation
Network Troubleshooting
DNS
TLS
Proxy Troubleshooting
VPNs
HTTP/S Analysis
Web Application Troubleshooting
Log and Trace Analysis
Datadog
Splunk
New Relic
Windows
macOS
Incident Response

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Security
Tier 3 Support
Technical Escalations
Root-Cause Analysis
Network Troubleshooting
Cloud
Endpoint Security
Application Troubleshooting
Packet Captures
HTTP Traffic
Debug Bundles
Distributed Systems
DNS
TLS
Proxies
VPNs
DevTools
HAR Files
Datadog
Splunk
New Relic
Windows
macOS
Zero Trust
Data Loss Prevention
Secure Web Gateways
Endpoint Detection and Response
SASE
SSE
SAML

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Work requirements

Jobs in Canada