Administration Assistant/Reception
- Campbell River, BC, Canada
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Job details
- Posting language
- English
- Posted
Original job description
We are seeking a front desk administrative team member with strong communication and problem-solving skills to support the smooth day-to-day operations of our CPA firm.
About us:
At Cycle CPA, our primary focus is delivering top-notch accounting service to our clients. We strive to go above and beyond in meeting their needs and exceeding their expectations. Our dedication to excellence has earned us a reputation as a trusted partner in their financial success.
To learn more about us, please visit our website - https://www.cyclecpa.ca/
What we are offering:
- Starting from $25/hr with room for negotiation based on skill set and experience
- Bonus structure and banked time policy
- Comprehensive medical benefits package
- Full-time (37.5) Monday to Friday
- Paid annual leave of 4 weeks
- Permanent in-office role
Job Summary:
This position requires a proactive and detail-oriented professional with a passion for administration and a proven ability to help team members and managers with their needs. You will be responsible for the administrative support, managing daily operations, and ensuring the smooth functioning of the accounting team.
Duties and Responsibilities
- Demonstrates problem solving skills through understanding the flow of work and assist with collection of any missing documents or information.
- Communicating with clients through phone calls, email, and instant messaging, providing timely updates, answering inquiries, and ensuring an exceptional client experience.
- Assists with sending out information to clients through e-mails, e-sign software and client portal.
- Assists with the e-filing of tax returns and authorizations for clients.
- Proactively identify and address issues before they escalate
- Provides innovative solutions to improve administrative processes and overall efficiency.
Experience and Skills
- Awareness and self-discipline to manage one's schedules and the firm production schedule.
- Can differentiate and prioritize between mission-critical tasks and less urgent items.
- High level of skill with technology and willingness to adapt to various computer software, proactively adopts new tools to improve efficiency, streamline processes, and enhance our firm's workflow.
- Experience with Microsoft Office (including Outlook and Excel).
- Fluent in English, both written and oral.
- High attention to detail.
If you are ready to take that next step in your career, then Apply Now!
More about this job
Responsibilities
The administrative assistant will manage daily operations and provide support to the accounting team to ensure smooth workflow. Responsibilities include client communication, document collection, and assisting with tax return e-filing.
Requirements
The ideal candidate is a proactive professional with strong Microsoft Office skills and the ability to prioritize mission-critical tasks. Excellent English communication skills and a high level of attention to detail are required for this role.
Skills
- Communication
- Problem-solving
- Administrative support
- Microsoft Office
- Outlook
- Excel
- Attention to detail
- Time management
- Client service
- E-filing
- Workflow management
Benefits
- Medical benefits package
- Paid annual leave
- Bonus structure
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Finance & Accounting
- Customer Service & Support
Keywords
- Administration
- Reception
- CPA firm
- Accounting
- Microsoft Office
- Outlook
- Excel
- E-filing
- Tax returns
- Client portal
- E-sign software
- Workflow
- Communication
- Problem-solving
- Time management
- Administrative support