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Added 12 mins ago
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Cycle CPA

Administration Assistant/Reception

Campbell River, BC, Canada

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Job details

Posting language: English
Posted: Nov 8, 2026

Original job description

We are seeking a front desk administrative team member with strong communication and problem-solving skills to support the smooth day-to-day operations of our CPA firm.

About us:

At Cycle CPA, our primary focus is delivering top-notch accounting service to our clients. We strive to go above and beyond in meeting their needs and exceeding their expectations. Our dedication to excellence has earned us a reputation as a trusted partner in their financial success.

To learn more about us, please visit our website - https://www.cyclecpa.ca/

What we are offering:

Starting from $25/hr with room for negotiation based on skill set and experience
Bonus structure and banked time policy
Comprehensive medical benefits package
Full-time (37.5) Monday to Friday
Paid annual leave of 4 weeks
Permanent in-office role

Job Summary:

This position requires a proactive and detail-oriented professional with a passion for administration and a proven ability to help team members and managers with their needs. You will be responsible for the administrative support, managing daily operations, and ensuring the smooth functioning of the accounting team.

Duties and Responsibilities

Demonstrates problem solving skills through understanding the flow of work and assist with collection of any missing documents or information.
Communicating with clients through phone calls, email, and instant messaging, providing timely updates, answering inquiries, and ensuring an exceptional client experience.
Assists with sending out information to clients through e-mails, e-sign software and client portal.
Assists with the e-filing of tax returns and authorizations for clients.
Proactively identify and address issues before they escalate
Provides innovative solutions to improve administrative processes and overall efficiency.

Experience and Skills

Awareness and self-discipline to manage one's schedules and the firm production schedule.
Can differentiate and prioritize between mission-critical tasks and less urgent items.
High level of skill with technology and willingness to adapt to various computer software, proactively adopts new tools to improve efficiency, streamline processes, and enhance our firm's workflow.
Experience with Microsoft Office (including Outlook and Excel).
Fluent in English, both written and oral.
High attention to detail.

If you are ready to take that next step in your career, then Apply Now!

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More about this job

Responsibilities

The administrative assistant will manage daily operations and provide support to the accounting team to ensure smooth workflow. Responsibilities include client communication, document collection, and assisting with tax return e-filing.

Requirements

The ideal candidate is a proactive professional with strong Microsoft Office skills and the ability to prioritize mission-critical tasks. Excellent English communication skills and a high level of attention to detail are required for this role.

Skills

Communication
Problem-solving
Administrative support
Microsoft Office
Outlook
Excel
Attention to detail
Time management
Client service
E-filing
Workflow management

Benefits

Medical benefits package
Paid annual leave
Bonus structure

Visa sponsorship

Not detected in the job text

Keywords

Administration
Reception
CPA firm
Accounting
Microsoft Office
Outlook
Excel
E-filing
Tax returns
Client portal
E-sign software
Workflow
Communication
Problem-solving
Time management
Administrative support

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