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Added 3 hours ago
FT
Sales Operations Coordinator
Fast Tire Co
Vaudreuil-Dorion, QC
- Full-time
As a Sales Operations Coordinator, reporting to the Senior Business Analyst, you'll play a key role within the Marketing team, serving as the primary liaison between Marketing, Sales, and…
Added 5 hours ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Verifies tariff treatment at B-3 level to determine if proper tariff treatment is applied. If an import permit is required, uses the electronic internet program to obtain the necessary…
Added 7 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
Education Information Required: Candidates must provide the education level achieved (degree, etc.), name of University/College where education was received, along with start and end dates.
Added 8 hours ago
BC
Business Systems Analyst - Contact Center
BrainRidge Consulting
Toronto, ON
- Full-time
Business Systems Analyst (BSA), Contact Center
Added 11 hours ago
C
HR Technology Senior Analyst-EN
CAE
Montreal, QC
- Full-time
As a member of the Global HR Technology team, the HR Technology Senior Analyst acts as a key partner between HR functions and technology. The role focuses on understanding business needs,…
Added 11 hours ago
GD
Technical Infrastructure Analyst, Junior
General Dynamics Missions System International
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
We are currently hiring for a Junior Technical Infrastructure Analyst for our Calgary-based Desktop Support team. The successful candidate will be the primary IT support resource for the…
Added 12 hours ago
BC
Business System Analyst
BrainRidge Consulting
Toronto, ON
- Full-time
Business Systems Analyst (BSA), Contact Center
Added 13 hours ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- Full-time
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 13 hours ago
OP
Sr Data Analyst (Equity/Social Identity)
Ottawa Police Service
Ottawa, ON
- Full-time
All applications must be received on time and through the online application system. Applicants are required to upload their cover letter and resume in addition to the candidate profile.…
Added 13 hours ago
MU
Strategic Initiatives Analyst
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
The Strategic Initiatives Analyst provides a high level of support on strategic dossiers in the portfolio of the Vice-President (Research and Innovation) [VPRI]. The role of the incumbent…
Added 13 hours ago
Sr Data Analyst (Equity/Social Identity)
CityofOttawa
Ottawa, ON
All applications must be received on time and through the online application system. Applicants are required to upload their cover letter and resume in addition to the candidate profile.…
Added 13 hours ago
Policy and Issues Analyst
Government of Alberta
AB
Reporting to the Manager, Strategic Projects and Planning, the Policy and Issues Analyst provides policy research and issue analysis and resolution support to advance system transformation…
Added 14 hours ago
M
IT Helpdesk Analyst
Medcan
Toronto, ON
- Full-time
The Medcan IT team is recruiting an enthusiastic, energetic and client-focused professional for the position of Analyst, Helpdesk.
Added 14 hours ago
C
HR Technology Senior Analyst
CAE
Montreal, QC
- Full-time
As a member of the Global HR Technology team, the HR Technology Senior Analyst acts as a key partner between HR functions and technology. The role focuses on understanding business needs,…
Added 14 hours ago
S
Senior Business Analyst, PHIS
Sanya’k̓ula
Vancouver, BC
- Full-time
…Manager, Public Health Information Systems, the Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts and methods and leads the analysis…
Added 14 hours ago
Senior Program Analyst
Government of Alberta
AB
…Indigenous health priorities across Alberta. As a Senior Program Analyst, you will take a lead role in the development, implementation, evaluation, monitoring and reporting of strategic…
Added 14 hours ago
HR
PC Support Analyst
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We currently have an exciting opportunity for a P.C. Support Analyst people to join our Information Systems & Telecommunications team.
Added 15 hours ago
S
Application Developer
Systematix
Toronto, ON
- Contract
Application Analyst – Development Profile (Intermediate Level)
Added 15 hours ago
Senior Cyber and Risk Analyst (Computer Services Off 4)
The Government of Nova Scotia
Halifax, NS
Experience with Threat Risk Assessments (TRAs), penetration tests, Web Application Vulnerability Scans (WAVS), system-level scans, and custom code scans.
Added 16 hours ago
WR
Application Support Analyst
Waterloo Regional Police Service
Cambridge, ON
- $106,204.4 to $125,189.63 CAD / year
- Full-time
The Applications Support Analyst assists in the design, development, implementation and maintenance of systems and project solutions for the Emergency Services Cooperative Ontario…
Added 16 hours ago
Business Systems Analyst, Systems & Data Transformation
Munich Re
Toronto, ON
The successful candidate will possess strong Business Systems Analyst experience within the Canadian insurance industry, with the ability to bridge business needs and technology delivery…
Added 17 hours ago
AC
Senior System Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
The Senior System Administrator will lead the design, modernization, security, and compliance of our IT infrastructure across on-premises and cloud environments, with a primary focus on…
Added 18 hours ago
RM
Analyst Technology
Regional Municipality of Peel
Brampton, ON
- Other
Assist clients with technology use, software installations, and system changes
Added 18 hours ago
SL
Analyst - IT Helpdesk
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Full-time
…(ex: password resets, onboarding new employees and granting system access as per group policies). Identify technical problems on a given…
Added 19 hours ago
TG
DevOps Analyst
TMX Group
Toronto, ON
- Full-time
…a multi-discipline systems engineering position within our Level 2 Application Support team supporting the continued growth and successes within our various business lines. The main focus…

Cyderes

Ping Engineer: IT Support Analyst

Canada

$70 - $100 an hour · Contract

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Job details

Pay: $70 - $100 an hour
Job type: Contract
Experience: 5–7+ years of experience in IT application support, IAM, or enterprise authentication.
Posting language: English
Posted: Oct 9, 2026

Original job description

We Help the World Be Everyday Ready™

Today's threatscape is relentless. So are we. At Cyderes, we build practical Identity & Access Management (IAM), Exposure Management, and risk programs, helping organizations stop active threats fast with Managed Detection & Response (MDR) that integrates with existing tools. Powering it all is Meridian, our entity fabric that connects identities, assets, and access into one trusted reality. Augmented by AI and driven by experienced operators, our tireless global team arms organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.

🏆 Great Place to Work® Certified™

About the role:

We are seeking an experienced Senior IT Support Analyst with strong hands-on expertise in PingFederate and Ping Identity technologies. This role will focus on supporting, administering, and troubleshooting enterprise Single Sign-On (SSO), authentication, and identity federation platforms.

The successful candidate will provide production support, resolve complex authentication issues, and ensure the stability and security of enterprise identity services. Participation in an on-call rotation is required.

\nResponsibilities

Fixed Term Contract 3 Months with possible extension.
Administer, configure, maintain, and troubleshoot PingFederate in enterprise production environments.
Support SSO and identity federation using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC).
Configure and troubleshoot PingFederate IdP/SP connections, authentication adapters, policies, and integrations.
Support integrations with Active Directory, LDAP, Microsoft Entra ID, and enterprise applications.
Investigate authentication failures, token issues, certificate errors, and federation outages.
Provide Level 2/Level 3 production support, incident management, and root cause analysis.
Perform platform upgrades, patches, configuration changes, and system health monitoring.
Collaborate with IAM, security, and infrastructure teams to improve platform performance and reliability.
Maintain technical documentation and support disaster recovery and change management activities.

Requirements

5–7+ years of experience in IT application support, IAM, or enterprise authentication.
Strong hands-on PingFederate administration, configuration, and troubleshooting experience.
Solid knowledge of SAML 2.0, OAuth 2.0, OIDC, and enterprise SSO.
Experience with PingFederate federation connections, authentication policies, and application integrations.
Working knowledge of UNIX/Linux, Active Directory, LDAP, and Microsoft Entra ID.
Experience with JSON, PowerShell, Git, and regular expressions.
Strong production support, incident management, and troubleshooting skills.
Bachelor's degree, technical certification, or equivalent experience.
Experience with PingAccess, PingDirectory, or PingOne.
Experience with PingFederate upgrades, migrations, and high-availability environments.
Knowledge of PKI, certificates, encryption, networking, and security protocols.
Experience supporting large-scale enterprise IAM environments.

$70 - $100 an hour

WHY CYDERES?

Benefits that go beyond the basics, we support our people so they can do their best work.

✔ Medical Insurance - Employee + dependents covered

✔ Life Insurance - Protection for what matters most

✔ Hybrid Work Model - 2–3 days in office

✔ Maternity & Paternity Leave - Time for the moments that matter

✔ Paid Time Off - PTO + sick & casual leave

✔ Bereavement & Volunteer Time - Give back to your community

✔ Professional Development - Reimbursement program

✔ LinkedIn L&D Platform - Thousands of courses at your fingertips

✔ Mobile Phone Reimbursement - Stay connected, on us

Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.

Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

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More about this job

Responsibilities

The role involves administering, configuring, and troubleshooting PingFederate within enterprise production environments to support identity services. You will also provide Level 2/Level 3 production support, manage incidents, and collaborate with security teams to ensure platform stability.

Requirements

Candidates must have 5–7+ years of experience in IT application support or IAM, with strong hands-on expertise in PingFederate and authentication protocols. A bachelor's degree or equivalent experience is required, along with proficiency in Linux, Active Directory, and scripting languages.

Skills

PingFederate
Identity & Access Management
Single Sign-On
SAML 2.0
OAuth 2.0
OpenID Connect
Active Directory
LDAP
Microsoft Entra ID
UNIX
Linux
JSON
PowerShell
Git
Incident Management
Root Cause Analysis

Benefits

Medical Insurance
Life Insurance
Hybrid Work Model
Maternity Leave
Paternity Leave
Paid Time Off
Bereavement Leave
Volunteer Time
Professional Development
LinkedIn L&D Platform
Mobile Phone Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

PingFederate
IAM
SSO
SAML 2.0
OAuth 2.0
OIDC
Active Directory
LDAP
Microsoft Entra ID
UNIX
Linux
JSON
PowerShell
Git
PingAccess
PingDirectory
PingOne
PKI
Encryption
Identity Federation
Authentication
Disaster Recovery
Change Management
MDR
Managed Detection & Response
Exposure Management
Cybersecurity

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