Find work in Canada.

318,862 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 2 months ago
B
General Repair Technician
BGIS
Kingston, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 4 months ago
B
General Repair Technician
BGIS
ON · Ontario, Canada
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 2 months ago
B
General Repair Technician
BGIS
Milton, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 2 months ago
AC
Privacy & Compliance Consultant
Allstate Canada
Toronto, ON
- Full-time
Good Office program (receive up to 400$ back after purchasing office equipment)
Added 1 month ago
'
AI Deployment & Enablement Manager
''
Toronto, ON
- Full-time
- Other
The AI Deployment Manager owns the enterprise rollout, enablement, governance, and measurement of AI self-service tools across McCain’s global workforce. This hands-on delivery and program…
Added 1 month ago
Customer Marketing Manager
Ivalua
Montreal, QC
…bridge between the company and its existing customers to drive retention, expansion, and advocacy. Positioned as a key pillar within the broader marketing function, this team ensures that…
Added 1 month ago
T
Senior Revenue Operations Manager
Tipalti
Toronto, ON
- $104,000 to $130,000 CAD / year
Tipalti's Senior Revenue Operations Manager will act as a strategic business partner to our Customer Success and Customer Onboarding leadership - driving analysis, process design, and…
Added 2 months ago
D
Associate Manager, Consumer Retention Marketing, Canada Core Marketplace
DoorDash
Toronto, ON
- Full-time
We are looking for a strategic, solution-oriented, and creative retention marketer to join the Canada Consumer Lifecycle Marketing team. In this role, you will focus on launching and…
Added 1 month ago
TM
Payroll & Finance Specialist
Tradesman Manufacturing
Lethbridge, AB
- Full-time
…pressures we face, we are committed to a proactive health & safety program where all team members at every level is expected to…
Added 1 month ago
M
Manager, Ecommerce Product Analytics
McAfee
Waterloo, ON · UNAVAILABLE, Ontario
- Full-time
As Manager of e-commerce Analytics, you will own measurement, experimentation, and insight generation across the full customer commerce journey: from first click and acquisition, through…
Added 1 month ago
CG
Customer Success Manager
Cymax Group Technologies
Vancouver, BC
- $65,000 to $75,000 CAD / year
As a Customer Success Manager at Freight Club, you will play a crucial role in ensuring the growth, retention, and satisfaction of our customers. Your efforts will significantly impact the…
Added 1 month ago
MF
Senior Product Operations Manager
Magnet Forensics
Waterloo, ON
- Full-time
Strong quantitative fluency: comfort building models and analyses in spreadsheets, working with SaaS metrics (ARR, NRR, retention, attach, cohort analysis), and reasoning about data quality…
Added 1 month ago
Branch Manager
Money Mart
Sault Ste. Marie, ON
Education Reimbursement Program to invest in your education and career growth.
Added 1 month ago
B
Project Manager
BGIS
Ottawa, ON
- Full-time
The Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements.
Added 1 month ago
FC
Consultant bilingue, Service prestige | Client Experience Manager Bilingual
Fidelity Canada
Toronto, ON · Montreal, QC
- Full-time
Added 1 month ago
F
Sales Manager
FacilityOS
Remote, Canada
- $140,000 to $170,000 CAD / year
- Full-time
- Remote
As Sales Manager at FacilityOS, you’ll be at the forefront of our growth strategy - leading a hybrid team responsible for both net-new customer acquisition and expansion within existing…
Added 2 months ago
A
Data Solutions Architect
Allied
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Strategy and Transformation, you will collaborate with Technology, Finance, Leasing, Portfolio Operations, Property Management, and other business…
Added 1 month ago
B
General Repair Technician
BGIS
Orillia, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 2 months ago
B
Portfolio Managing Director
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 1 month ago
A-
Sustainability Initiatives Manager (12 Months)
AMA - Alberta Motor Association
Edmonton, AB
- Full-time
AMA is looking for a Sustainability Initiatives Manager to help identify, develop, implement and champion sustainability programs across our organization. Reporting to the VP, Corporate…
Added 1 month ago
PA
Human Resources Manager - Concord, Ontario - Canada
Precision Aviation Group
Concord, ON
- Full-time
The Canadian Human Resource Manager role will be an on-site position in our Concord, Ontario location providing hands-on support to one or more sites. This position will act as the primary…
Added 1 month ago
PG
Manager Platform Security
Paymentus Group Inc
Richmond Hill, ON
- Full-time
The Manager of Platform Security is responsible for leading a team of security engineers focused on the security of the Paymentus SaaS platform, including web applications, RESTful APIs,…
Added 1 month ago
SI
Manager, CRM & Retention
Smythe Inc
Toronto, ON
- Full-time
SMYTHE is seeking a CRM & Retention Manager to own retention engine, from email and SMS to lifecycle strategy, digital loyalty mechanics, and customer lifetime value growth. Sitting at the…
Added 1 month ago
Assistant Branch Manager
Money Mart
Edmonton, AB
Education Reimbursement Program to invest in your education and career growth.
Added 1 month ago
P
Privacy, Legal Counsel Manager
PwC
Toronto, ON
- Full-time
Familiarity with AI governance frameworks, cross-border data transfer mechanisms, and records management principles

Cymax Group Technologies

Customer Success Manager

Vancouver, BC, Canada

$65,000 to $75,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,000 to $75,000 CAD / year
Posting language: English
Posted: Aug 10, 2026

Original job description

Who We Are

Cymax Group Technologies is a leading eCommerce technology and logistics services platform for big & bulky vendors and retailers. We maximize the best of technology, automation, and AI to simplify the complexities of eCommerce through our two products - Channel Gate and Freight Club. Our remote-flexible team works to support our partners from the US and Canada.

Freight Club is the all-in-one shipping platform for medium to large-sized retailers. At Freight Club, we help you simplify your shipping process by enabling you to effortlessly manage everything from quoting, booking, and tracking to complete claims management and shipping protection – all on one platform with zero subscription fees.

The Role

Freight Club is a leading provider in the shipping industry, dedicated to delivering exceptional service and innovative solutions to our clients. We are looking for a passionate and driven Customer Success Manager to join our team and help us continue to grow and succeed.

As a Customer Success Manager at Freight Club, you will play a crucial role in ensuring the growth, retention, and satisfaction of our customers. Your efforts will significantly impact the overall performance of our business.

This is a hybrid role, based in the Vancouver, BC area. The ideal candidate will work 2 days in the Vancouver office, with the flexibility to work remotely for the remainder of the week.

Who You Are

Relevant experience in customer success, sales, or analysis at a fast-paced company (preferably in a similar role at a SaaS company).
Natural relationship builder with a demonstrated ability to understand and service complex client needs.
Proactive and solutions-oriented, with the ability to work both autonomously and as part of a team to drive excellent results.
Strong analytical mindset, time management skills, and attention to detail.
Familiarity with SaaS products, CRMs, and Excel.
Active listener who can identify client needs and a problem solver who can provide solutions to ensure client growth.
Excellent written and verbal communication skills.
Quick learner who can expand their industry knowledge and use new tools/systems to assist clients.

If you are passionate about customer success and ready to make a significant impact, we would love to hear from you! Apply now to be a part of a team that values resilience, accountability, and forward-thinking.

What You’ll Do

Onboarding New Clients: Ensure that the client understands the platform and knows which channels to communicate through, monitor their first shipments and resolve any immediate issues, actively scale our new business opportunities.
Client Relationship Management: Build and maintain long-lasting relationships with our enterprise clients, focusing on scaling their existing business with Freight Club.
Product Expertise: Maintain a deep understanding of our products, the shipping industry, and the competitive landscape to confidently articulate what sets us apart.
Client Support: Understand every feature within the Freight Club application to assist with the onboarding and ongoing performance of our clients.
Collaboration: Work closely with all Freight Club teams to resolve large-scale client issues and prevent churn.
Account Audits: Conduct account audits and reviews to provide program recommendations.
Data Analysis: Identify ongoing pain points (e.g., damages, overage invoices, rating errors) and spot potential growth opportunities (e.g., win/loss analysis, SKU optimization, carrier opportunities, and integrations for effective scaling).

Why Join Freight Club?

Impact: Your work will directly influence the success and satisfaction of our clients.
Growth: Opportunities for professional development and career advancement.
Hybrid-First Environment: Embrace flexibility and choice.
Culture: A collaborative and supportive work environment where your contributions are valued.

Culture at Cymax Group

At our company, we thrive on innovation and entrepreneurship. Our fast-paced environment encourages agility and nimbleness, empowering our team to adapt quickly to changing market dynamics. We’re passionate about learning and growth, providing opportunities for professional development. Our decisions are driven by data, ensuring that we make informed choices that lead to success. If you’re excited about making an impact and being part of a dynamic team, you’ll feel right at home here.

Our Values

Our core values are the compass that guides our actions, unites our team, and shapes the future of our company:

Grit & Agility: Forge Ahead, Pivot Fast
Accountability: Bring It, Own It, Commit
Go the Extra Mile: We Go Above & Beyond
Understand the Map & the Terrain: Master the Details & the Big Picture
Data Drives Decisions: Absorb Complexity & Transmit Clarity
Think Beyond Today: Tomorrow's Vision, Today's Action

Compensation

The base salary Range for this role is between $65,000 and $75,000, plus performance bonus. Our salary ranges are determined by role, level and location.

We offer a comprehensive range of benefits which includes:

Health and wellness support for our team members and their families including an employee assistance program
100% paid health and dental benefits in Canada
Paid time off
Easy access to online and phone-based counselling service
Hybrid-flexible work environment.

We can provide accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Join Our AI Journey at Cymax Group!

At Cymax Group, we thrive on innovation and entrepreneurship. As an AI-first organization, we are on an exciting journey to continuously grow and evolve our focus on AI, empowering our people at all levels. Our fast-paced environment encourages agility and nimbleness, enabling our team to adapt swiftly to changing market dynamics. We're passionate about continuous learning and growth, offering opportunities for professional development. Our data-driven decision-making ensures we make informed choices that lead to success. If you're excited about making an impact and being part of a dynamic, AI-empowered team, you'll feel right at home here.

Join us and be part of a dynamic team that values innovation, collaboration, and excellence. Apply now to make a significant impact at Cymax Group Technologies and Freight Club!

Accessibility

We can provide accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Include shift schedule

Not Included

Include budgeted hours

Not Included

Apply About employer

More about this job

Responsibilities

The Customer Success Manager will oversee client onboarding, relationship management, and performance monitoring to ensure customer retention and growth. They will also conduct account audits and analyze data to identify pain points and scaling opportunities for enterprise clients.

Requirements

Candidates should have relevant experience in customer success, sales, or analysis, preferably within a SaaS environment. Strong analytical skills, proficiency with CRMs and Excel, and excellent communication abilities are required for this role.

Skills

Customer success
Sales
Data analysis
Relationship building
SaaS
CRM
Excel
Problem solving
Communication skills
Time management
Attention to detail
Account management
Onboarding
Strategic planning
Analytical mindset

Benefits

Health and wellness support
Employee assistance program
100% paid health and dental benefits
Paid time off
Online and phone-based counselling service
Hybrid-flexible work environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
SaaS
eCommerce
Logistics
Freight Club
Channel Gate
CRM
Excel
Data Analysis
Account Management
Onboarding
Win/Loss Analysis
SKU Optimization
Shipping Industry
Enterprise Clients
AI
Automation
Performance Metrics
Churn Prevention
Client Retention

Report this job