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D&H Distributing

Strategic Account Representative

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: Minimum 3 years of sales or phone sales experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

This is a hybrid role based in Mississauga, ON.

Please note, candidates must be located within 100km the office location.

D&H is growing! Join 100+ year old technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.

We are empowered by our employees who provide the industry’s best service, and we promote a collaborative culture.
We offer a RRSP plan, Paid Time Off, Health & Dental, Life, and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

Summary

Customer facing sales role, responsible for assigned accounts, both active and inactive, including revenue, margin, and breadth growth, customer contact, and sales and service. Accountable for customer satisfaction, revenue generation, goal achievement, and long-term business goals in line with D&H’s vision and values.

Essential Duties And Responsibilities

Responsible for sales goal, forecast and attainment, including the achievement of revenue, margin, and breadth goals
Responsible for setting the price of products for bids, quotes and deals requested by customers while maintaining customer satisfaction
Create call plans, and conduct outbound calls daily with reseller base in an effort to build relationships, sell and assist with opportunities
Complete outbound campaigns and record results of call within CRM
Work with vendor reps, BU’s, and all supporting departments, to build specific vendor sales and to grow the revenue and sales breadth within assigned customer base.
Responsible for answering sales teams inbound queue calls daily
Promptly answer phone & email to respond to all customer requests; promptly return all phone messages within SLA.
Attend sales and product trainings, huddles, and in person quarterly meetings as required
Attend reseller shows and events to meet with prospects in person, as needed.
Project a professional company image through customer and vendor interactions.
Process and maintain customer transaction through ERP sales platform
Use CRM system to track all customer contacts and activities, complete account plans, and track and manage (from Open to Close) sales pipeline via CRM Opportunities.
Adhere to all company policies procedures and ethics including company attendance policy.
Attend team huddles, team meetings, and collaborate with team members
Responsible for creating and presenting business plans for targeted partners

EDUCATION And/or EXPERIENCE

Education
College education preferred and/or equivalent combination of education/experience.
Experience
Minimum 3 years of sales or phone sales experience.
Sales and/or technical certifications a plus.

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More about this job

Responsibilities

Manage assigned reseller accounts to achieve revenue, margin, and sales-breadth goals while maintaining customer satisfaction. Build customer relationships through outbound calls, timely service, CRM-based account and pipeline management, vendor collaboration, and business plans for targeted partners.

Requirements

At least three years of sales or phone sales experience is required, and sales or technical certifications are a plus. College education is preferred, or an equivalent combination of education and experience.

Skills

Account Management
Sales
Outbound Calling
Customer Relationship Building
Revenue Growth
Margin Growth
Sales Forecasting
Sales Pipeline Management
Customer Service
Negotiation
CRM
ERP
Business Planning
Vendor Collaboration
Product Knowledge
Presentation Skills

Benefits

Retirement Savings Plan
Paid Time Off
Health Insurance
Dental Insurance
Life Insurance
Vision Insurance
Gym Reimbursement
Work From Home Reimbursement
Employee Purchase Program
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Sales
Reseller Accounts
Revenue Growth
Margin Growth
Sales Breadth
Sales Forecasting
Outbound Calls
Customer Satisfaction
CRM
ERP
Sales Pipeline
Account Plans
Business Plans
Vendor Representatives
Product Training
Sales Campaigns
Bids
Quotes
Customer Service
Technology Distribution
SMB Market
Consumer Market

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