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Added 7 mins ago
OA
Lot Associate - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 7 mins ago
OL
Administration Manager
Optima Living
Surrey, BC
- $27 to $29 CAD / hour
- Part-time
Reporting to the General Manager, the Administration Manager oversees administrative operations, resident business functions, and community accounting, ensuring efficient processes, Human…
Added 7 mins ago
GeoComply Graduate Rotational Program (Technology)
GeoComply
Vancouver, BC
☐ Technical Support and Operations: solving customer issues fast, and stopping repeats
Added 7 mins ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
☐ Technical Support and Operations: solving customer issues fast, and stopping repeats
Added 7 mins ago
BS
Management In Training
Browns Shoes
Ottawa, ON
- Full-time
Join our dynamic retail team and start your career with a proudly Canadian fashion leader.
Added 7 mins ago
BS
Management In Training
Browns Shoes
Ottawa, ON
- Full-time
Join our dynamic retail team and start your career with a proudly Canadian fashion leader.
Added 7 mins ago
BS
Management In Training
Browns Shoes
Ottawa, ON
- Full-time
Join our dynamic retail team and start your career with a proudly Canadian fashion leader.
Added 7 mins ago
BS
Caissier(ère) à temps partiel / Part-Time Cashier
Browns Shoes
Mont-Royal, QC
- Part-time
Depuis 1940, Browns Shoes est un leader familial dans le monde de la mode, offrant une sélection soignée de chaussures de luxe, de collections de créateurs et de maroquinerie de qualité…
Added 7 mins ago
CN
Equipment Operator
Canadian Natural
Fort McMurray, AB
- Full-time
At Canadian Natural, we are proud to be a leader in Canada’s energy industry. Join us and help drive innovation and long-term value through integrity, teamwork, and a passion for doing…
Added 7 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
As a key people leader, the Senior Manager translates business strategy into actionable plans, fosters a high-performing and collaborative team culture, and builds strong partnerships…
Added 7 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Surrey, BC
- Full-time
You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training…
Added 22 mins ago
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Machinist
Hillenbrand
Richmond, BC
- Full-time
Maintain a clean, organized, and safe work area by using required protective equipment and standard procedures to support efficient operations
Added 22 mins ago
D(
Implementation Manager
DHL (Supply Chain)
Calgary, AB
- Full-time
Are you a passionate leader looking for autonomy and exciting career possibilities? Do you take an energetic and resourceful approach to problem-solving while bringing innovative ideas to…
Added 22 mins ago
Manager, Store Upper Canada Mall
Freedom Mobile
Newmarket, ON
Be a natural leader and empower others to succeed in their job while encouraging a culture conducive to teamwork, continuous learning and growth and development
Added 22 mins ago
Power & Recovery Supervisor
Domtar Products
Port Mellon, BC
Our ideal candidate will play an important role in overseeing shift operations across the Power, Recovery, and Recaust areas, leading the hourly workforce, and ensuring safe, reliable, and…
Added 22 mins ago
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Territory Representative, Hospitality Sales & Service
Ecolab
Corner Brook, NL · NL
- Full-time
…focusing on satisfied guests, protected reputations, and efficient operations. Committed to building lasting relationships, we leverage our industry expertise and science-based guidance in…
Added 22 mins ago
C
General Manager
Chipotle
Edmonton, AB
- Full-time
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 22 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 22 mins ago
SO
Director, Northern & Indigenous Health
Spirit Omega Inc.
Remote, Canada
- $128,000 to $160,000 CAD / year
- Full-time
- Remote
Are you a strategic, relationship-driven leader passionate about advancing First Nations, Inuit, Métis and northern health and wellness? Do you thrive on bringing people together, building…
Added 22 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Caistor Centre, ON
Take on the responsibility of a community leader with Canada Post. The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal…
Added 22 mins ago
Plant Operator (Goose Lake, NU)
Orica
NU · Goose Lake, NU
…progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and…
Added 22 mins ago
Head of Trading
Pembina Pipeline Corporation
Calgary, AB
…natural gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to our…
Added 22 mins ago
SG
Producer
Smoking Gun Interactive
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
As a Producer at Smoking Gun Interactive (SGI), you’re an experienced team leader with excellent communication skills, and expertise in managing projects, priorities, schedules and team…
Added 22 mins ago
HL
Power Engineer - L 2nd Refrigeration 3rd Boiler
High Liner Foods
Lunenburg, NS
- Full-time
…company. Lunenburg is still the current home of our Canadian Operations. As a category leader in Seafood, High Liner Foods has a strong footprint across Canada and the U.S. with close to $1…
Added 22 mins ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
Thunder Bay, ON
- Full-time
Swick Mining Services is seeking experienced Underground Diamond Drillers to join our growing North American operations. This is an opportunity to earn strong annual income, work with…

d1g1t

Sr. Program Manager

Toronto, ON, M5V 1R9, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

About the Role

As Senior Program Manager, you'll own the relationship and the delivery for d1g1t's most strategic clients. You'll be the senior leader who owns that process end-to-end: from scoping and planning through go-live and beyond. You'll sit inside the Program Management team and act as the primary bridge between d1g1t's technical teams and C-suite stakeholders at enterprise wealth firms. You will oversee multiple related projects, ensuring alignment with strategic goals, timely delivery and effective stakeholder communication. Twelve months in, your clients will have tighter implementations, cleaner escalation paths, and a clear sense that their partner understands their business.

What You'll Do

Own end-to-end program delivery for a portfolio of enterprise wealth management clients - from kickoff through go-live and into steady-state.
Serve as the primary escalation point for client issues, coordinating across internal teams (product, engineering, support) to resolve problems quickly and transparently.
Build and execute project plans, defining program scope, objectives, success metrics, accounting for competing timelines, resource constraints, and shifting client priorities - keeping stakeholders informed at every turn.
Drive strong delivery execution by anticipating, identifying, and mitigating program risks before they become incidents, and identifying dependencies; communicating clearly to executive-level stakeholders on both sides.
Leverage your financial domain knowledge to understand client problems at a business level - not just a ticket level - and drive outcomes that matter to wealth management operations.
Define and maintain delivery strategy, milestones, success criteria and key risks, aligned with the overall delivery roadmap.
Define and maintain detailed program plans, status reporting, facilitate regular program meetings, executive updates, and maintain rigorous oversight of the program/project plans, ensuring timelines, milestones and dependencies are consistently up to date.
Run structured feedback loops with clients to capture insights, drive continuous improvement, and feed learnings back into d1g1t's program methodology.
Partner with functional leaders internally to align on priorities, adjust work queues, and ensure client commitments are met without burning out the teams behind them.
Contribute continuously to the enhancement of the program management practices and governance frameworks.

What We're Looking For

7+ years in enterprise client relationship management or large-scale IT program management - ideally within a financial institution or fintech environment.
Deep familiarity with wealth or portfolio management as a domain: you understand the business problems your clients are trying to solve, not just the software they're implementing.
Active PMP certification and a strong working knowledge of the SDLC - you're as comfortable in a sprint review as you are in a client QBR.
A track record of delivering complex, multi-stakeholder projects on time, on budget, and within scope, even when priorities shift mid-stream.
Exceptional communication skills: you can explain a complex technical risk to a CFO without jargon, and explain a client's business constraint to an engineering team without losing the nuance.
Proficiency in modern project management tools (Asana, Notion, Slack) and the discipline to keep them current.
Emotional intelligence, with the ability to build trust and maintain effective relationships across diverse stakeholder groups. Exhibits self-awareness and composure under pressure, effectively navigating conflict, providing balanced, thoughtful resolution while maintaining team alignment.

Bonus Points

CFA designation or equivalent depth in investment management or financial planning concepts.
Experience scaling program management practices inside a fast-growing fintech or SaaS startup.
Demonstrated ability to shape process improvements that outlast any single client engagement.

What We Offer

Competitive compensation with performance bonus and comprehensive healthcare benefits. [recruiter: add comp band]
Hybrid-first work policy: primarily remote with 2 days/week in-office after. Ability to work abroad for up to 2 months per year (conditions apply).
Fitness & wellness credit, continuing education allowance, and an Employee & Family Assistance Program.
A genuinely collaborative culture at a fast-growing fintech where your instincts on process and client experience will actually get implemented.

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More about this job

Responsibilities

The Senior Program Manager will own end-to-end delivery for enterprise wealth management clients, acting as the primary bridge between technical teams and C-suite stakeholders. They are responsible for defining program scope, managing project plans, mitigating risks, and driving continuous improvement in delivery methodology.

Requirements

Candidates must have 7+ years of experience in enterprise client relationship or IT program management, preferably within fintech or financial institutions. An active PMP certification and deep familiarity with wealth management business problems are required.

Skills

Program management
Wealth management
Fintech
PMP certification
SDLC
Stakeholder management
Project planning
Risk mitigation
Financial domain knowledge
Asana
Notion
Slack
Emotional intelligence
Strategic planning
Communication

Benefits

Competitive compensation
Performance bonus
Comprehensive healthcare benefits
Fitness & wellness credit
Continuing education allowance
Employee & Family Assistance Program
Ability to work abroad

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Fintech
Wealth Management
Enterprise
PMP
SDLC
Asana
Notion
Slack
CFA
SaaS
Stakeholder Management
Risk Management
Governance
Investment Management
Financial Planning
Strategic Planning
Project Management
Delivery Roadmap

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