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Added 5 mins ago
IC
VP, Operations and Deployment
Ivy Charging Network
Toronto, ON
- Full-time
Direct reports: Construction Manager; Operations Manager; operations and program delivery resources
Added 5 mins ago
AG
Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
As our new Senior Manager, HR Operations, you will:
Added 5 mins ago
EB
Associate Director, Internal Audit AML/ATF/SE
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…specialized financial services knowledge with respect to AML/ATF/SE operations and regulatory requirements applicable to Credit Card, Mortgage and Deposit products. For purposes of…
Added 5 mins ago
GeoComply Graduate Rotational Program (Technology)
GeoComply
Vancouver, BC
☐ Technical Support and Operations: solving customer issues fast, and stopping repeats
Added 5 mins ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
☐ Technical Support and Operations: solving customer issues fast, and stopping repeats
Added 5 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…technology control expectations with respect to the Bank’s IT Operations and Cyber Security practices for a mainly Digital Banking cloud-based…
Added 5 mins ago
TB
Manager, Strategy
Toronto Blue Jays
Toronto, ON
- Full-time
The Toronto Blue Jays are looking for a Manager, Strategy to join our Strategy & Analytics department.
Added 5 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
As a key people leader, the Senior Manager translates business strategy into actionable plans, fosters a high-performing and collaborative team culture, and builds strong partnerships…
Added 5 mins ago
Manager, Ingredient Strategy
HelloFresh
Toronto, ON
The Product Innovation team is looking for a Manager, Ingredient Strategy to own the commercial and operational side of bringing new ingredients to HelloFresh. Supporting the Canadian…
Added 20 mins ago
D(
Implementation Manager
DHL (Supply Chain)
Calgary, AB
- Full-time
Provides support to the General Manager and Operations team.
Added 20 mins ago
CSSR3
UFA Co-operative Ltd.
Grande Prairie, AB
Reporting to the Store Manager or Assistant Store Manager, the Customer Sales & Service Representative (CSSR) delivers exceptional customer service while supporting the sale of agricultural…
Added 20 mins ago
QL
Manager, IT Operations
Quantum Lifecycle Partners LP
Brampton, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Manager, IT Operations, leads Quantum’s infrastructure, cybersecurity, and end-user support functions across cloud and on-premises environments.
Added 20 mins ago
E
Project Manager
Enbridge
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. We are seeking a Project Manager to join our Alberta based team!
Added 20 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 20 mins ago
TH
Assistant Store Manager
The Home Depot
Brantford, ON
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 20 mins ago
TL
Clinical Lead (Contract)
T45 Labs
Remote, Canada
- Remote
At least 2 years in a lead role, such as trial manager, project lead, or clinical operations lead.
Added 20 mins ago
QM
gestionnaire de comptes en commerce électronique / E-Commerce Account Manager
Quantum Management Services Ltd.
Montreal, QC
- $78,000 CAD / year
- Full-time
Relevant du directeur du commerce électronique, TI et opérations, vous jouerez un rôle clé dans l'accélération de la croissance numérique, l'optimisation des performances des comptes et le…
Added 20 mins ago
H
Operations Manager
Hays
Victoria, BC
- $130,000 to $165,000 CAD / year
- Full-time
An exciting opportunity exists for an Operations Manager with an established civil construction contractor. This is a full-time position based in Victoria, with jobsites throughout the…
Added 20 mins ago
BR
Brand Manager
BarBurrito Restaurants Inc.
Toronto, ON · North York, ON
- Full-time
…innovation, and growth. Whether you’re behind the counter, supporting operations, or helping our business run smoothly, you’ll have the opportunity to learn, contribute, and develop your…
Added 20 mins ago
AC
Intermediate Electrical Engineering Project Manager
Accenture Construct
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced Project Manager to lead the delivery of complex infrastructure construction projects based in Ottawa. This role is responsible for managing projects from…
Added 35 mins ago
FB
Warehouse Associate
Foundation Building Materials
Calgary, AB
- Other
…high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve we are investing in strong,…
Added 35 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - Niagara
- Full-time
…the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and…
Added 35 mins ago
Property Field Appraisal Specialist
Gore Mutual Insurance
Cambridge, ON
…mutual insurance company - as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s…
Added 35 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our…
Added 35 mins ago
IB
e-Commerce Coordinator
Indigo Books & Music
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…Working from priorities set by their group’s Specialist or Manager, they build and maintain site merchandising, content, promotional, and search deliverables, ensuring they are accurate, on…

d1g1t

Sr. Program Manager

Toronto, ON, M5V 1R9, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

About the Role

As Senior Program Manager, you'll own the relationship and the delivery for d1g1t's most strategic clients. You'll be the senior leader who owns that process end-to-end: from scoping and planning through go-live and beyond. You'll sit inside the Program Management team and act as the primary bridge between d1g1t's technical teams and C-suite stakeholders at enterprise wealth firms. You will oversee multiple related projects, ensuring alignment with strategic goals, timely delivery and effective stakeholder communication. Twelve months in, your clients will have tighter implementations, cleaner escalation paths, and a clear sense that their partner understands their business.

What You'll Do

Own end-to-end program delivery for a portfolio of enterprise wealth management clients - from kickoff through go-live and into steady-state.
Serve as the primary escalation point for client issues, coordinating across internal teams (product, engineering, support) to resolve problems quickly and transparently.
Build and execute project plans, defining program scope, objectives, success metrics, accounting for competing timelines, resource constraints, and shifting client priorities - keeping stakeholders informed at every turn.
Drive strong delivery execution by anticipating, identifying, and mitigating program risks before they become incidents, and identifying dependencies; communicating clearly to executive-level stakeholders on both sides.
Leverage your financial domain knowledge to understand client problems at a business level - not just a ticket level - and drive outcomes that matter to wealth management operations.
Define and maintain delivery strategy, milestones, success criteria and key risks, aligned with the overall delivery roadmap.
Define and maintain detailed program plans, status reporting, facilitate regular program meetings, executive updates, and maintain rigorous oversight of the program/project plans, ensuring timelines, milestones and dependencies are consistently up to date.
Run structured feedback loops with clients to capture insights, drive continuous improvement, and feed learnings back into d1g1t's program methodology.
Partner with functional leaders internally to align on priorities, adjust work queues, and ensure client commitments are met without burning out the teams behind them.
Contribute continuously to the enhancement of the program management practices and governance frameworks.

What We're Looking For

7+ years in enterprise client relationship management or large-scale IT program management - ideally within a financial institution or fintech environment.
Deep familiarity with wealth or portfolio management as a domain: you understand the business problems your clients are trying to solve, not just the software they're implementing.
Active PMP certification and a strong working knowledge of the SDLC - you're as comfortable in a sprint review as you are in a client QBR.
A track record of delivering complex, multi-stakeholder projects on time, on budget, and within scope, even when priorities shift mid-stream.
Exceptional communication skills: you can explain a complex technical risk to a CFO without jargon, and explain a client's business constraint to an engineering team without losing the nuance.
Proficiency in modern project management tools (Asana, Notion, Slack) and the discipline to keep them current.
Emotional intelligence, with the ability to build trust and maintain effective relationships across diverse stakeholder groups. Exhibits self-awareness and composure under pressure, effectively navigating conflict, providing balanced, thoughtful resolution while maintaining team alignment.

Bonus Points

CFA designation or equivalent depth in investment management or financial planning concepts.
Experience scaling program management practices inside a fast-growing fintech or SaaS startup.
Demonstrated ability to shape process improvements that outlast any single client engagement.

What We Offer

Competitive compensation with performance bonus and comprehensive healthcare benefits. [recruiter: add comp band]
Hybrid-first work policy: primarily remote with 2 days/week in-office after. Ability to work abroad for up to 2 months per year (conditions apply).
Fitness & wellness credit, continuing education allowance, and an Employee & Family Assistance Program.
A genuinely collaborative culture at a fast-growing fintech where your instincts on process and client experience will actually get implemented.

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More about this job

Responsibilities

The Senior Program Manager will own end-to-end delivery for enterprise wealth management clients, acting as the primary bridge between technical teams and C-suite stakeholders. They are responsible for defining program scope, managing project plans, mitigating risks, and driving continuous improvement in delivery methodology.

Requirements

Candidates must have 7+ years of experience in enterprise client relationship or IT program management, preferably within fintech or financial institutions. An active PMP certification and deep familiarity with wealth management business problems are required.

Skills

Program management
Wealth management
Fintech
PMP certification
SDLC
Stakeholder management
Project planning
Risk mitigation
Financial domain knowledge
Asana
Notion
Slack
Emotional intelligence
Strategic planning
Communication

Benefits

Competitive compensation
Performance bonus
Comprehensive healthcare benefits
Fitness & wellness credit
Continuing education allowance
Employee & Family Assistance Program
Ability to work abroad

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Fintech
Wealth Management
Enterprise
PMP
SDLC
Asana
Notion
Slack
CFA
SaaS
Stakeholder Management
Risk Management
Governance
Investment Management
Financial Planning
Strategic Planning
Project Management
Delivery Roadmap

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